HP A610 manual Error message Paper jam. Clear jam then press OK

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Error message: Paper jam. Clear jam then press OK.

Solution Try the following steps to clear the paper jam:

●If the paper came part way through the front of the printer, gently pull the paper towards you to remove it.

●If the paper did not come part way through the front of the printer, try removing it from the back of the printer:

–Remove the paper from the input tray, and then pull down on the input tray to open it fully to a horizontal position.

–Gently pull the jammed paper to remove it from the back of the printer.

–Lift the input tray up until it snaps back into paper-loading position.

●If you cannot grasp the edge of the jammed paper to remove it, try the following:

–Turn off the printer.

–If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, and then plug the power cord back in.

–If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, and then reinstall the battery. Plug in the power cord.

–Turn on the printer. The printer checks for jammed paper and automatically ejects any jammed paper it finds.

●Press OK to continue.

Error message: Automatic paper sensor failed.

Solution The automatic paper sensor is obstructed or damaged. Try moving the printer out of direct sunlight, and then press OK and try printing again. If this does not work, go to www.hp.com/support or contact HP support.

Error message: Cartridge is not compatible. Use appropriate HP cartridge.

Solution Replace the print cartridge with one that is compatible with the printer. For more information, see Replace the print cartridge.

Warning Do not touch the copper-colored contacts inside the print cartridge compartment or on the print cartridge.

Error message: Print cartridge cradle is stuck. Clear jam then press OK.

Solution Follow these steps to clear any obstruction in the path of the print cartridge cradle:

1.Remove any jammed paper from the input or output trays.

2.Turn the printer off and then on again.

HP Photosmart A610 series User Guide

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Contents HP Photosmart A610 series Page Copyrights and trademarks Hewlett-Packard Company noticesTrademarks Environmental statementsContents Manually clean the print cartridge contacts Welcome Find more information Printer partsFront of printer Rear of printerInput tray and inside front of printer Indicator lights Control panel Optional accessories Internal battery compartmentOptional HP Photosmart Internal Battery HP Bluetooth wireless printer adapterHP Photosmart Carrying Case Use the printer menusTo use the printer menus Photo printing overview Start-to-finish printingStep Choose and load paper Step Get photosStep Navigate through and view your photos Index Step Select photos to printStep Choose a photo layout Step Print photosPaper basics Choose and load paperChoose the right paper Load your paperTo load paper To change the paper typeMemory card CompactFlash How to insert the memory card Print from a memory cardGet photos from a memory card Insert a memory cardMultiMediaCard Memory card How to insert the memory card MicrodriveSecure Digital Navigate through and view your photos Remove a memory cardSelect multiple photos Choose a photo layoutPrint your photos To print a single photoTo print a group of selected photos To print a photo indexTo print camera-selected photos Print panoramic photos Creative projectsTo create panoramic photos Stitch several photos together Select any photo Print photo stickersTo print panoramic photos Print CD/DVD labels Print passport photosPrint frames from a video clip Improve the quality of your photos Perfect photos automatically using Photo FixImprove the quality of your video clips Add frames to your photos Crop a photoApply color effects to your photos Add the date and time to your photos Mail or upload photos using HP Photosmart ShareSet print quality View a slide show To view photos in a continuous slide showChapter Print from other devices Print photos from a digital cameraBefore you begin To print from a PictBridge cameraPrint photos from a Bluetooth device To print photos from a Bluetooth devicePrint photos from a computer To save photos from a memory card to the computerPrint photos from an iPod Click Transfer To print photos from a computer WindowsTo print photos from a computer Mac To import photos to an iPodChapter Maintain and transport the printer Replace the print cartridgeTo prepare the printer and cartridge Clean and maintain the printer Clean the outside of the printerAutomatically clean the print cartridge To clean the outside of the printerManually clean the print cartridge contacts To clean the print cartridge contactsPrint a test To print a testAlign the print cartridge To align the print cartridgeStore the printer and print cartridge Store the printerTransport the printer Maintain the quality of photo paperStore the print cartridge Chapter Troubleshooting Printer hardware problemsButtons on the control panel do not respond Printer is plugged in, but it will not turn on Solution Paper does not feed into the printer correctly Solution Printing problemsPhoto printed at an angle or is off-center Solution No page came out of the printer Solution Paper jammed while printingPrinter ejected the paper when preparing to print Blank page came out of the printer SolutionPrint quality is poor Solution My Bluetooth device cannot find the printer Solution Bluetooth printing problemsPhotos will not print from an iPod Error messages No page came out of the printerPrint quality is poor Photo printed with bordersError message Paper jam. Clear jam then press OK Error message Cartridge service station is stuck Error message Photo is corruptedSpecifications PictBridge using front camera portSystem requirements Component Operating system ProcessorPrinter specifications International Category Specifications USB 2.0 high-speed support Video file formatsIf you have a problem, follow these steps HP supportSupport process HP support by phoneAdditional warranty options After the phone support periodHP Warranty HP product Duration of limited warrantyChapter Install the software Windows usersAppendix a Printer menus Printer menuTools Help Appendix B Index USB Screen icons