HP A610 manual No page came out of the printer Solution, Paper jammed while printing

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No page came out of the printer.

Solution

●The printer may need attention. Read the printer screen for instructions.

●The power may be off or there may be a loose connection. Make sure that the power is on and the power cord is securely connected. If you are using battery power, make sure the battery is correctly installed.

●You may not have any paper in the input tray. Check that paper is loaded correctly in the input tray. For paper-loading instructions, see Choose and load paper.

●The paper may have jammed while printing. See the following section for instructions on clearing a paper jam.

The paper jammed while printing.

Solution Check the printer screen for instructions. To clear a paper jam, try the following solutions.

●If the paper came part way through the front of the printer, gently pull the paper towards you to remove it.

●If the paper did not come part way through the front of the printer, try removing it from the back of the printer:

–Remove the paper from the input tray, and then pull down on the input tray to open it fully to a horizontal position.

–Gently pull the jammed paper to remove it from the back of the printer.

–Lift the input tray up until it snaps back into paper-loading position.

●If you cannot grasp the edge of the jammed paper to remove it, try the following:

–Turn off the printer.

–If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, and then plug the power cord back in.

–If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Be careful not to touch the contacts inside the printer or on the battery. Wait about 10 seconds, and then reinstall the battery. Plug in the power cord (optional).

–Turn on the printer. The printer checks for paper in the paper path and will automatically eject the jammed paper.

●Press OK to continue.

Tip If you experience paper jams while printing, try loading one sheet of photo paper at a time. Insert the paper as far as it will go into the input tray.

HP Photosmart A610 series User Guide

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Contents HP Photosmart A610 series Page Copyrights and trademarks Hewlett-Packard Company noticesTrademarks Environmental statementsContents Manually clean the print cartridge contacts Welcome Find more information Printer partsFront of printer Rear of printerInput tray and inside front of printer Indicator lights Control panel Optional accessories Internal battery compartmentOptional HP Photosmart Internal Battery HP Bluetooth wireless printer adapterUse the printer menus HP Photosmart Carrying CaseTo use the printer menus Photo printing overview Start-to-finish printingStep Choose and load paper Step Get photosStep Navigate through and view your photos Index Step Select photos to printStep Choose a photo layout Step Print photosPaper basics Choose and load paperChoose the right paper Load your paperTo load paper To change the paper typeMemory card CompactFlash How to insert the memory card Print from a memory cardGet photos from a memory card Insert a memory cardMemory card How to insert the memory card Microdrive MultiMediaCardSecure Digital Navigate through and view your photos Remove a memory cardSelect multiple photos Choose a photo layoutPrint your photos To print a single photoTo print a group of selected photos To print a photo indexTo print camera-selected photos Creative projects Print panoramic photosTo create panoramic photos Stitch several photos together Print photo stickers Select any photoTo print panoramic photos Print passport photos Print CD/DVD labelsPrint frames from a video clip Perfect photos automatically using Photo Fix Improve the quality of your photosImprove the quality of your video clips Crop a photo Add frames to your photosApply color effects to your photos Mail or upload photos using HP Photosmart Share Add the date and time to your photosSet print quality View a slide show To view photos in a continuous slide showChapter Print from other devices Print photos from a digital cameraBefore you begin To print from a PictBridge cameraPrint photos from a Bluetooth device To print photos from a Bluetooth devicePrint photos from a computer To save photos from a memory card to the computerPrint photos from an iPod Click Transfer To print photos from a computer WindowsTo print photos from a computer Mac To import photos to an iPodChapter Maintain and transport the printer Replace the print cartridgeTo prepare the printer and cartridge Clean and maintain the printer Clean the outside of the printerAutomatically clean the print cartridge To clean the outside of the printerManually clean the print cartridge contacts To clean the print cartridge contactsPrint a test To print a testAlign the print cartridge To align the print cartridgeStore the printer and print cartridge Store the printerMaintain the quality of photo paper Transport the printerStore the print cartridge Chapter Troubleshooting Printer hardware problemsButtons on the control panel do not respond Printer is plugged in, but it will not turn on Solution Printing problems Paper does not feed into the printer correctly SolutionPhoto printed at an angle or is off-center Solution No page came out of the printer Solution Paper jammed while printingBlank page came out of the printer Solution Printer ejected the paper when preparing to printPrint quality is poor Solution Bluetooth printing problems My Bluetooth device cannot find the printer SolutionPhotos will not print from an iPod Error messages No page came out of the printerPrint quality is poor Photo printed with bordersError message Paper jam. Clear jam then press OK Error message Cartridge service station is stuck Error message Photo is corruptedSpecifications PictBridge using front camera portSystem requirements Component Operating system ProcessorPrinter specifications International Category Specifications USB 2.0 high-speed support Video file formatsIf you have a problem, follow these steps HP supportSupport process HP support by phoneAdditional warranty options After the phone support periodHP Warranty HP product Duration of limited warrantyChapter Install the software Windows usersAppendix a Printer menus Printer menuTools Help Appendix B Index USB Screen icons