HP A610 manual Error message Cartridge service station is stuck, Error message Photo is corrupted

Page 53

Chapter 8

Error message: Cartridge service station is stuck.

Solution The print cartridge service station is the component located beneath the print cartridge cradle that wipes and caps the print cartridge for storage. Follow these steps to clear the obstruction blocking the print cartridge service station:

1.Remove any jammed paper from the input and output trays.

2.Turn the printer off and then on again.

Error message: Photo is corrupted

Cause While the printer was printing from a memory card, either another memory card was inserted or a USB device was connected to the front camera port.

Solution Insert only one memory card at a time. Do not insert a USB device while the printer is printing from a memory card. Your photo is not corrupted.

Cause The indicated photo is corrupted on the inserted memory card. Solution Select and print a different photo, or insert a different memory card.

Error message: Card access error. See user manual.

Cause A card access error may indicate that an xD-Picture Card memory card is in a write-protected condition. xD-Picture Card memory cards have a special protection feature to ensure that your pictures are kept safe.

Note During this condition, you can still use the printer for printing and saving photos from the xD-Picture Card to a secure location, such as the computer hard drive.

Solution

●Reinsert the xD-Picture Card memory card into your camera and turn on the camera. In most cases, the camera automatically makes the necessary changes.

●Reformat the xD-Picture Card memory card. See the documentation that came with your camera for instructions on reformatting the memory card. Note that this process erases the pictures currently saved to your memory card. To save these pictures, transfer them to the computer before reformatting the memory card. Once you reformat the memory card, transfer those photos back to the memory card using the computer.

●Turn off the printer, insert the xD-Picture Card memory card into the printer, and then turn on the printer again.

50	HP Photosmart A610 series

Image 53

Contents HP Photosmart A610 series Page Hewlett-Packard Company notices Copyrights and trademarksTrademarks Environmental statementsContents Manually clean the print cartridge contacts Welcome Printer parts Find more informationRear of printer Front of printerInput tray and inside front of printer Indicator lights Control panel Internal battery compartment Optional accessoriesOptional HP Photosmart Internal Battery HP Bluetooth wireless printer adapterTo use the printer menus Use the printer menusHP Photosmart Carrying Case Start-to-finish printing Photo printing overviewStep Choose and load paper Step Get photosIndex Step Select photos to print Step Navigate through and view your photosStep Choose a photo layout Step Print photosChoose and load paper Paper basicsChoose the right paper Load your paperTo change the paper type To load paperPrint from a memory card Memory card CompactFlash How to insert the memory cardGet photos from a memory card Insert a memory cardSecure Digital Memory card How to insert the memory card MicrodriveMultiMediaCard Remove a memory card Navigate through and view your photosChoose a photo layout Select multiple photosTo print a single photo Print your photosTo print a group of selected photos To print a photo indexTo print camera-selected photos To create panoramic photos Stitch several photos together Creative projectsPrint panoramic photos To print panoramic photos Print photo stickersSelect any photo Print frames from a video clip Print passport photosPrint CD/DVD labels Improve the quality of your video clips Perfect photos automatically using Photo FixImprove the quality of your photos Apply color effects to your photos Crop a photoAdd frames to your photos Set print quality Mail or upload photos using HP Photosmart ShareAdd the date and time to your photos To view photos in a continuous slide show View a slide showChapter Print photos from a digital camera Print from other devicesBefore you begin To print from a PictBridge cameraTo print photos from a Bluetooth device Print photos from a Bluetooth devicePrint photos from a computer To save photos from a memory card to the computerClick Transfer To print photos from a computer Windows Print photos from an iPodTo print photos from a computer Mac To import photos to an iPodChapter Replace the print cartridge Maintain and transport the printerTo prepare the printer and cartridge Clean the outside of the printer Clean and maintain the printerAutomatically clean the print cartridge To clean the outside of the printerTo clean the print cartridge contacts Manually clean the print cartridge contactsPrint a test To print a testTo align the print cartridge Align the print cartridgeStore the printer Store the printer and print cartridgeStore the print cartridge Maintain the quality of photo paperTransport the printer Chapter Printer hardware problems TroubleshootingButtons on the control panel do not respond Printer is plugged in, but it will not turn on Solution Photo printed at an angle or is off-center Solution Printing problemsPaper does not feed into the printer correctly Solution Paper jammed while printing No page came out of the printer SolutionPrint quality is poor Solution Blank page came out of the printer SolutionPrinter ejected the paper when preparing to print Photos will not print from an iPod Bluetooth printing problems My Bluetooth device cannot find the printer Solution No page came out of the printer Error messagesPrint quality is poor Photo printed with bordersError message Paper jam. Clear jam then press OK Error message Photo is corrupted Error message Cartridge service station is stuckPictBridge using front camera port SpecificationsSystem requirements Component Operating system ProcessorPrinter specifications International Video file formats Category Specifications USB 2.0 high-speed supportHP support If you have a problem, follow these stepsSupport process HP support by phoneAfter the phone support period Additional warranty optionsHP product Duration of limited warranty HP WarrantyChapter Windows users Install the softwareAppendix a Printer menu Printer menusTools Help Appendix B Index USB Screen icons