HP A610 manual Bluetooth printing problems, Photos will not print from an iPod

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The print cartridge may need to be aligned. For more information, see Align the print cartridge.

Photos may be stacked in the output tray. The printed surface of your photos needs to be left exposed to the air for up to 5 minutes after printing. Do not place photos in an album until they have fully developed.

The photos I selected for printing in the digital camera do not print.

Solution Some digital cameras let you mark photos for printing both in the camera's internal memory and on the memory card. If you mark photos in the internal memory, and then move photos from the camera's internal memory to the memory card, the marks do not transfer. Mark photos for printing after you transfer them from the digital camera's internal memory to the memory card.

Photos will not print from an iPod.

Cause You may have saved your photos to the iPod in low resolution.

Solution Photos must be stored in high resolution for the printer to recognize them. Check your iPod documentation for information on changing the resolution setting.

Bluetooth printing problems

Before contacting HP support, read this section for troubleshooting tips, or go to the online support services at www.hp.com/support. Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter (if you are using one) and your device with Bluetooth wireless technology.

My Bluetooth device cannot find the printer.

Solution

If you are using the optional HP Bluetooth wireless printer adapter, make sure the adapter is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data.

If the printer has integrated Bluetooth wireless technology, check the Bluetooth light on the printer. The light flashes when the printer is ready to receive data.

Bluetooth Visibility may be set to Not visible. Change this setting to Visible to all as follows:

Press Menu.

Select Bluetooth, and then press OK.

Select Visibility, and then press OK.

Select Visible to all, and then press OK.

Bluetooth Security level may be set to High. Change this setting to Low as follows:

Press Menu.

Select Bluetooth, and then press OK.

Select Security level, and then press OK.

Select Low, and then press OK.

HP Photosmart A610 series User Guide

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Contents HP Photosmart A610 series Page Trademarks Copyrights and trademarksHewlett-Packard Company notices Environmental statementsContents Manually clean the print cartridge contacts Welcome Find more information Printer partsFront of printer Rear of printerInput tray and inside front of printer Indicator lights Control panel Optional HP Photosmart Internal Battery Optional accessoriesInternal battery compartment HP Bluetooth wireless printer adapterTo use the printer menus Use the printer menusHP Photosmart Carrying Case Step Choose and load paper Photo printing overviewStart-to-finish printing Step Get photosStep Choose a photo layout Step Navigate through and view your photosIndex Step Select photos to print Step Print photosChoose the right paper Paper basicsChoose and load paper Load your paperTo load paper To change the paper typeGet photos from a memory card Memory card CompactFlash How to insert the memory cardPrint from a memory card Insert a memory cardSecure Digital Memory card How to insert the memory card MicrodriveMultiMediaCard Navigate through and view your photos Remove a memory cardSelect multiple photos Choose a photo layoutTo print a group of selected photos Print your photosTo print a single photo To print a photo indexTo print camera-selected photos To create panoramic photos Stitch several photos together Creative projectsPrint panoramic photos To print panoramic photos Print photo stickersSelect any photo Print frames from a video clip Print passport photosPrint CD/DVD labels Improve the quality of your video clips Perfect photos automatically using Photo FixImprove the quality of your photos Apply color effects to your photos Crop a photoAdd frames to your photos Set print quality Mail or upload photos using HP Photosmart ShareAdd the date and time to your photos View a slide show To view photos in a continuous slide showChapter Before you begin Print from other devicesPrint photos from a digital camera To print from a PictBridge cameraPrint photos from a computer Print photos from a Bluetooth deviceTo print photos from a Bluetooth device To save photos from a memory card to the computerTo print photos from a computer Mac Print photos from an iPodClick Transfer To print photos from a computer Windows To import photos to an iPodChapter Maintain and transport the printer Replace the print cartridgeTo prepare the printer and cartridge Automatically clean the print cartridge Clean and maintain the printerClean the outside of the printer To clean the outside of the printerPrint a test Manually clean the print cartridge contactsTo clean the print cartridge contacts To print a testAlign the print cartridge To align the print cartridgeStore the printer and print cartridge Store the printerStore the print cartridge Maintain the quality of photo paperTransport the printer Chapter Troubleshooting Printer hardware problemsButtons on the control panel do not respond Printer is plugged in, but it will not turn on Solution Photo printed at an angle or is off-center Solution Printing problemsPaper does not feed into the printer correctly Solution No page came out of the printer Solution Paper jammed while printingPrint quality is poor Solution Blank page came out of the printer SolutionPrinter ejected the paper when preparing to print Photos will not print from an iPod Bluetooth printing problemsMy Bluetooth device cannot find the printer Solution Print quality is poor Error messagesNo page came out of the printer Photo printed with bordersError message Paper jam. Clear jam then press OK Error message Cartridge service station is stuck Error message Photo is corruptedSystem requirements SpecificationsPictBridge using front camera port Component Operating system ProcessorPrinter specifications International Category Specifications USB 2.0 high-speed support Video file formatsSupport process If you have a problem, follow these stepsHP support HP support by phoneAdditional warranty options After the phone support periodHP Warranty HP product Duration of limited warrantyChapter Install the software Windows usersAppendix a Printer menus Printer menuTools Help Appendix B Index USB Screen icons