HP A610 manual Printer is plugged in, but it will not turn on Solution

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The printer is plugged in, but it will not turn on.

Solution

The printer may have drawn too much power.

If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, and then plug the power cord back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Be careful not to touch the contacts inside the printer or on the battery. Wait about 10 seconds, and then reinstall the battery. Plug in the power cord (optional). Turn on the printer.

Make sure the printer is plugged into a working electrical outlet.

The optional HP Photosmart Internal Battery is installed in the printer, but the printer will not turn on using battery power.

Cause The battery may need to be charged.

Solution

Plug in the printer power cord to charge the battery. The On light flashes green to indicate that the battery is charging.

If the battery is charged, try removing and reinstalling the battery.

The optional use variable in en_ww Internal Battery is installed in the printer, but it will not charge.

Solution

Turn off and unplug the printer. Open the battery compartment cover. Remove the battery and reinstall it. Be careful not to touch the contacts on the inside of the battery compartment or on the battery. For more information on how to install the battery, see the documentation that came with the battery.

Check that the printer power cord is securely connected to both the printer and the power source. When the printer is turned off, the On light flashes green to indicate that the battery is charging.

Turn on the printer. The battery charging icon, a lightning bolt, flashes above the battery icon on the printer screen to indicate that the battery is charging.

An empty battery should fully charge in approximately four hours when the printer is not in use. If the battery still does not charge, replace it.

The printer makes noises when I turn it on, or starts making noises after sitting unused for a while.

Solution The printer may make noises after long periods of inactivity (approximately 2 weeks) or when its power supply has been interrupted and then restored. This is normal operation. The printer is performing an automatic maintenance procedure to ensure it produces the best quality output.

HP Photosmart A610 series User Guide

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Contents HP Photosmart A610 series Page Trademarks Copyrights and trademarksHewlett-Packard Company notices Environmental statementsContents Manually clean the print cartridge contacts Welcome Find more information Printer partsFront of printer Rear of printerInput tray and inside front of printer Indicator lights Control panel Optional HP Photosmart Internal Battery Optional accessoriesInternal battery compartment HP Bluetooth wireless printer adapterHP Photosmart Carrying Case Use the printer menusTo use the printer menus Step Choose and load paper Photo printing overviewStart-to-finish printing Step Get photosStep Choose a photo layout Step Navigate through and view your photosIndex Step Select photos to print Step Print photosChoose the right paper Paper basicsChoose and load paper Load your paperTo load paper To change the paper typeGet photos from a memory card Memory card CompactFlash How to insert the memory cardPrint from a memory card Insert a memory cardMultiMediaCard Memory card How to insert the memory card MicrodriveSecure Digital Navigate through and view your photos Remove a memory cardSelect multiple photos Choose a photo layoutTo print a group of selected photos Print your photosTo print a single photo To print a photo indexTo print camera-selected photos Print panoramic photos Creative projectsTo create panoramic photos Stitch several photos together Select any photo Print photo stickersTo print panoramic photos Print CD/DVD labels Print passport photosPrint frames from a video clip Improve the quality of your photos Perfect photos automatically using Photo FixImprove the quality of your video clips Add frames to your photos Crop a photoApply color effects to your photos Add the date and time to your photos Mail or upload photos using HP Photosmart ShareSet print quality View a slide show To view photos in a continuous slide showChapter Before you begin Print from other devicesPrint photos from a digital camera To print from a PictBridge cameraPrint photos from a computer Print photos from a Bluetooth deviceTo print photos from a Bluetooth device To save photos from a memory card to the computerTo print photos from a computer Mac Print photos from an iPodClick Transfer To print photos from a computer Windows To import photos to an iPodChapter Maintain and transport the printer Replace the print cartridgeTo prepare the printer and cartridge Automatically clean the print cartridge Clean and maintain the printerClean the outside of the printer To clean the outside of the printerPrint a test Manually clean the print cartridge contactsTo clean the print cartridge contacts To print a testAlign the print cartridge To align the print cartridgeStore the printer and print cartridge Store the printerTransport the printer Maintain the quality of photo paperStore the print cartridge Chapter Troubleshooting Printer hardware problemsButtons on the control panel do not respond Printer is plugged in, but it will not turn on Solution Paper does not feed into the printer correctly Solution Printing problemsPhoto printed at an angle or is off-center Solution No page came out of the printer Solution Paper jammed while printingPrinter ejected the paper when preparing to print Blank page came out of the printer SolutionPrint quality is poor Solution My Bluetooth device cannot find the printer Solution Bluetooth printing problemsPhotos will not print from an iPod Print quality is poor Error messagesNo page came out of the printer Photo printed with bordersError message Paper jam. Clear jam then press OK Error message Cartridge service station is stuck Error message Photo is corruptedSystem requirements SpecificationsPictBridge using front camera port Component Operating system ProcessorPrinter specifications International Category Specifications USB 2.0 high-speed support Video file formatsSupport process If you have a problem, follow these stepsHP support HP support by phoneAdditional warranty options After the phone support periodHP Warranty HP product Duration of limited warrantyChapter Install the software Windows usersAppendix a Printer menus Printer menuTools Help Appendix B Index USB Screen icons