HP A610 manual Buttons on the control panel do not respond

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Chapter 8

Solution

●Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions.

●Turn off the printer.

If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, and then plug the power cord back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Be careful not to touch the contacts inside the printer or on the battery. Wait about 10 seconds, and then reinstall the battery. Plug in the power cord (optional). Turn on the printer.

●If the Attention light continues to flash red, go to www.hp.com/support or contact HP support.

The buttons on the control panel do not respond.

Cause A printer error has occurred. Wait for about a minute to see if the printer resets. If it does not, try the following solutions.

Solution

●Turn off the printer.

If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, and then plug the power cord back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Be careful not to touch the contacts inside the printer or on the battery. Wait about 10 seconds, and then reinstall the battery. Plug in the power cord (optional). Turn on the printer.

●If the printer does not reset and the control panel buttons still do not respond, go to www.hp.com/support or contact HP support.

The printer does not find and display the photos on my memory card.

Solution

The memory card may contain file types the printer cannot read directly from the memory card.

–Save the photos to a computer, and then print them from the computer. For more information, see the camera documentation or the electronic Help.

–The next time you take photos, set the digital camera to save them in a file format the printer can read directly from the memory card. For a list of supported file formats, see Specifications. For instructions on setting the digital camera to save photos in specific file formats, see the documentation that came with the camera.

42	HP Photosmart A610 series

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Contents HP Photosmart A610 series Page Hewlett-Packard Company notices Copyrights and trademarksTrademarks Environmental statementsContents Manually clean the print cartridge contacts Welcome Printer parts Find more informationRear of printer Front of printerInput tray and inside front of printer Indicator lights Control panel Internal battery compartment Optional accessoriesOptional HP Photosmart Internal Battery HP Bluetooth wireless printer adapterUse the printer menus HP Photosmart Carrying CaseTo use the printer menus Start-to-finish printing Photo printing overviewStep Choose and load paper Step Get photosIndex Step Select photos to print Step Navigate through and view your photosStep Choose a photo layout Step Print photosChoose and load paper Paper basicsChoose the right paper Load your paperTo change the paper type To load paperPrint from a memory card Memory card CompactFlash How to insert the memory cardGet photos from a memory card Insert a memory cardMemory card How to insert the memory card Microdrive MultiMediaCardSecure Digital Remove a memory card Navigate through and view your photosChoose a photo layout Select multiple photosTo print a single photo Print your photosTo print a group of selected photos To print a photo indexTo print camera-selected photos Creative projects Print panoramic photosTo create panoramic photos Stitch several photos together Print photo stickers Select any photoTo print panoramic photos Print passport photos Print CD/DVD labelsPrint frames from a video clip Perfect photos automatically using Photo Fix Improve the quality of your photosImprove the quality of your video clips Crop a photo Add frames to your photosApply color effects to your photos Mail or upload photos using HP Photosmart Share Add the date and time to your photosSet print quality To view photos in a continuous slide show View a slide showChapter Print photos from a digital camera Print from other devicesBefore you begin To print from a PictBridge cameraTo print photos from a Bluetooth device Print photos from a Bluetooth devicePrint photos from a computer To save photos from a memory card to the computerClick Transfer To print photos from a computer Windows Print photos from an iPodTo print photos from a computer Mac To import photos to an iPodChapter Replace the print cartridge Maintain and transport the printerTo prepare the printer and cartridge Clean the outside of the printer Clean and maintain the printerAutomatically clean the print cartridge To clean the outside of the printerTo clean the print cartridge contacts Manually clean the print cartridge contactsPrint a test To print a testTo align the print cartridge Align the print cartridgeStore the printer Store the printer and print cartridge Maintain the quality of photo paper Transport the printer Store the print cartridge Chapter Printer hardware problems TroubleshootingButtons on the control panel do not respond Printer is plugged in, but it will not turn on Solution Printing problems Paper does not feed into the printer correctly SolutionPhoto printed at an angle or is off-center Solution Paper jammed while printing No page came out of the printer SolutionBlank page came out of the printer Solution Printer ejected the paper when preparing to printPrint quality is poor Solution Bluetooth printing problems My Bluetooth device cannot find the printer SolutionPhotos will not print from an iPod No page came out of the printer Error messagesPrint quality is poor Photo printed with bordersError message Paper jam. Clear jam then press OK Error message Photo is corrupted Error message Cartridge service station is stuckPictBridge using front camera port SpecificationsSystem requirements Component Operating system ProcessorPrinter specifications International Video file formats Category Specifications USB 2.0 high-speed supportHP support If you have a problem, follow these stepsSupport process HP support by phoneAfter the phone support period Additional warranty optionsHP product Duration of limited warranty HP WarrantyChapter Windows users Install the softwareAppendix a Printer menu Printer menusTools Help Appendix B Index USB Screen icons