HP A320 manual Print a test, To clean the print cartridge from the printer

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To clean the print cartridge from the printer

1.Make sure the printer is turned on.

2.Load photo paper so the printer can print a test page after cleaning the cartridge. Use HP Advanced Photo Paper for the best results.

3.Hold down the OK button and press the On button 4 times to begin cleaning the print cartridge.

4.When the printer finishes cleaning the cartridge, check the printed test page. If there are no more problems, you do not need to do anything else. If there are still problems, continue cleaning use the following procedure:

•If the test page has white streaks or missing colors, the print cartridge needs to be cleaned again. Hold down the OK button and press the On button 5 times.

•If the print quality of the second test page looks good, you do not need to do anything else.

•If the test page still has white streaks or missing colors, the print cartridge needs to be cleaned one more time. Hold down the OK and press the On button 6 times.

If you complete all three levels of cleaning using this procedure and you still notice white streaks or missing colors on the test page, you may need to clean the print cartridge copper-colored contacts. For more information, see “Manually clean the print cartridge contacts” on page 20.

To clean the print cartridge from the camera

NOTE: Some cameras have a menu option that allows you to align the print cartridge from the camera. If your camera menu offers this choice when the camera is connected to the printer, you may prefer to use this method to align the print cartridge. For more information, see the documentation that came with your camera.

1.Make sure the printer is turned on.

2.Load photo paper so the printer can print a test page after cleaning the cartridge. Use HP Advanced Photo Paper for the best results.

3.Connect the PictBridge camera to the printer and make sure the camera is turned on.

4.On your camera image display, select the option to clean the print cartridge from the Maintenance menu. For more information, see the documentation that came with your camera.

5.When the printer finishes cleaning the cartridge, check the printed test page. If there are no more problems, you do not need to do anything else. If there are still problems, repeat the cleaning procedure.

If after repeating the cleaning procedure you still notice white streaks or missing colors on the test page, you may need to clean the print cartridge copper-colored contacts. For more information, see “Manually clean the print cartridge contacts” on page 20.

NOTE: If the cartridge or printer has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours.

Print a test page

You can print a test page to:

Clean and maintain the printer

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Contents HP Photosmart A320 series Hewlett-Packard Company notices Contents HP support Welcome To access the electronic HelpFind more information Printer partsFront view closed Rear of printer HP Photosmart Carrying Case Optional accessoriesHP Bluetooth wireless printer adapter Chapter Welcome Choose and load paper Paper basicsUse HP Advanced Photo Paper Load your paperTo load paper To print using a PictBridge-certified camera Print basicsPrint from a PictBridge-certified camera Improve the quality of your photos Print from a Bluetooth device Print from Bluetooth devices or your computerMake the Bluetooth connection Print from a computerTransfer photos from your camera to a computer Maintain and transport the printer Replace the print cartridgeTo prepare the printer and cartridge Remove the pink tape Replace the print cartridge Clean the outside of the printer Clean and maintain the printerAutomatically clean the print cartridge To clean the outside of the printerTo clean the print cartridge from the printer To clean the print cartridge from the cameraPrint a test Manually clean the print cartridge contacts To print a test page from the printerTo print a test page from the camera Align the print cartridge To clean the print cartridge contactsUpdate the HP Photosmart printer driver software To align the print cartridge from the printerTo align the print cartridge from the camera To download a printer driver software update Mac To download a printer driver software update WindowsStore the printer and print cartridge Store the printerTransport the printer Maintain the quality of photo paperStore the print cartridge To store photo paperExtend the handle To transport the HP Photosmart A320 seriesChapter Maintain and transport the printer Printer hardware problems TroubleshootingSolution On light flashed briefly after I turned the printer offPrinting problems Printer is plugged in, but it will not turn on SolutionPaper does not feed into the printer correctly Solution My photo did not print Solution Image printed at an angle or is off-center SolutionBlank page came out of the printer Solution Paper jammed while printing SolutionPrinter ejects the paper when preparing to print My photo printed on top of the tabbed end of the paperBluetooth printing problems Print quality is poor SolutionWhen I print photos I see unexpected results PictBridge camera error messages PictBridge camera error messages Printing cancelled or Unable to communicate with printer System requirements SpecificationsComponent Operating System Processor Mac MinimumInternational Printer specificationsHP 110 Tri-color Inkjet print cartridge Category Power Supply Model Number Print CartridgeChapter Specifications Check the HP support Web site first HP supportHP support by phone Phone support period Placing a callAfter the phone support period HP product Duration of limited warranty WarrantyEnvironmental statements Install the software Windows usersMac users Appendix a Install the software Indicator lights Table B-1 Indicator lights Lights StatusMeaning Print Cartridge light is solid red Lights StatusLights Status Appendix B Indicator lights Index Page
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