Chapter 6
The paper jammed while printing.
Solution:
•If the paper came part way through the front of the printer, gently pull the paper towards you to remove it.
•If the paper did not come part way through the front of the printer, try removing it from the back of the printer:
•Remove the paper from the input tray.
•Gently pull the jammed paper to remove it from the back of the printer.
•If you cannot grasp the edge of the jammed paper to remove it, try the following:
•Turn off the printer. Unplug the printer power cord from the electrical outlet. Wait about 10 seconds, and then plug the power cord back in.
•Turn on the printer. The printer checks for paper in the paper path and will automatically eject the jammed paper.
•Press OK to continue.
TIP: If you experience paper jams while printing, try loading one sheet of photo paper at a time. Insert the paper as far as it will go into the input tray.
A blank page came out of the printer.
Solution:
•Check the Print Cartridge light. If it is solid red, it means that the HP 110
on page 15.
For information about indicator lights, see “Indicator lights” on page 45.
•You may have begun printing and then cancelled the process. If you cancelled the process before the photo started printing, the printer may have already loaded paper in preparation for printing. The next time you print, the printer ejects the blank page before starting the new printing project.
The printer ejects the paper when preparing to print.
Solution: Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight. The printer also ejects paper if it detects that the paper has already been printed on.
My photo printed on top of the tabbed end of the paper.
Solution: When using tabbed paper, load it so that the tab feeds in last.
30 Troubleshooting