HP A320 manual Manually clean the print cartridge contacts, To print a test page from the printer

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Chapter 5

•Check the estimated ink level in the print cartridge

•Check the condition of the ink nozzles

•Check if the printer is communicating properly with a connected computer (if you are able to print a test page from the software)

•Obtain the printer's serial number, and other printer specifications

If you contact HP support for help, you may be asked to print the test page.

There are three ways to print the test page: from the control panel of the printer, from a connected PictBridge camera that has a Maintenance menu option for printing a test page, and from the software. If you have the HP Photosmart software installed, you can print the test page from the software. If you need to confirm the connection between the printer and your computer, print a test page from the software.

This section describes how to print the test page from the printer's control panel or from a camera. See the electronic Help for instructions on printing the test page from the software.

To print a test page from the printer

1.Make sure the printer is turned on.

2.Load paper in the input tray. Use plain paper or index cards to conserve photo paper.

3.Hold down the OK button and press the On button 2 times to print a test page.

To print a test page from the camera

NOTE: Some cameras have a menu option that allows you to align the print cartridge from the camera. If your camera menu offers this choice when the camera is connected to the printer, you may prefer to use this method to align the print cartridge. For more information, see the documentation that came with your camera.

1.Make sure the printer is turned on.

2.Load paper in the input tray. Use plain paper or index cards to conserve photo paper.

3.Connect the PictBridge camera to the printer and make sure the camera is turned on.

4.On your camera image display, select the option to print a test page from the Maintenance menu. For more information, see the documentation that came with your camera.

To check the estimated ink level on the printed test page, look at the three color bars about halfway down the page, between the "E" (empty) and "F" (full). Estimate how full the print cartridge is by determining what percentage of the brightly-colored bars is shown between "E" and "F."

Manually clean the print cartridge contacts

If you use the printer in a dusty environment, debris may accumulate on the copper- colored contacts and cause printing problems.

20 Maintain and transport the printer

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Contents HP Photosmart A320 series Hewlett-Packard Company notices Contents HP support Find more information To access the electronic HelpWelcome Printer partsFront view closed Rear of printer Optional accessories HP Photosmart Carrying CaseHP Bluetooth wireless printer adapter Chapter Welcome Use HP Advanced Photo Paper Paper basicsChoose and load paper Load your paperTo load paper Print basics To print using a PictBridge-certified cameraPrint from a PictBridge-certified camera Improve the quality of your photos Make the Bluetooth connection Print from Bluetooth devices or your computerPrint from a Bluetooth device Print from a computerTransfer photos from your camera to a computer Replace the print cartridge Maintain and transport the printerTo prepare the printer and cartridge Remove the pink tape Replace the print cartridge Automatically clean the print cartridge Clean and maintain the printerClean the outside of the printer To clean the outside of the printerTo clean the print cartridge from the camera To clean the print cartridge from the printerPrint a test To print a test page from the printer Manually clean the print cartridge contactsTo print a test page from the camera To clean the print cartridge contacts Align the print cartridgeTo align the print cartridge from the printer Update the HP Photosmart printer driver softwareTo align the print cartridge from the camera Store the printer and print cartridge To download a printer driver software update WindowsTo download a printer driver software update Mac Store the printerStore the print cartridge Maintain the quality of photo paperTransport the printer To store photo paperTo transport the HP Photosmart A320 series Extend the handleChapter Maintain and transport the printer Solution TroubleshootingPrinter hardware problems On light flashed briefly after I turned the printer offPrinter is plugged in, but it will not turn on Solution Printing problemsPaper does not feed into the printer correctly Solution Image printed at an angle or is off-center Solution My photo did not print SolutionPrinter ejects the paper when preparing to print Paper jammed while printing SolutionBlank page came out of the printer Solution My photo printed on top of the tabbed end of the paperPrint quality is poor Solution Bluetooth printing problemsWhen I print photos I see unexpected results PictBridge camera error messages PictBridge camera error messages Printing cancelled or Unable to communicate with printer Component Operating System Processor SpecificationsSystem requirements Mac MinimumPrinter specifications InternationalCategory Power Supply Model Number Print Cartridge HP 110 Tri-color Inkjet print cartridgeChapter Specifications HP support by phone HP supportCheck the HP support Web site first Phone support period Placing a callAfter the phone support period Warranty HP product Duration of limited warrantyEnvironmental statements Windows users Install the softwareMac users Appendix a Install the software Table B-1 Indicator lights Lights Status Indicator lightsMeaning Lights Status Print Cartridge light is solid redLights Status Appendix B Indicator lights Index Page
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