Print quality is poor.
Solution:
•The print cartridge may be running out of ink. Check the Print Cartridge light. If it is solid red, it means that the print cartridge is low on ink and will need to be replaced soon. For print cartridge replacement instructions, see “Replace the print cartridge” on page 15.
For more information about the indicator lights, see “Indicator lights” on page 45.
•You may have selected a
•Make sure you are using HP Advanced Photo Paper for best results. For more information, see “Choose and load paper” on page 9.
•You may be printing on the wrong side of the paper. Make sure the paper is loaded with the side to be printed facing toward the front of the printer.
•Try turning the HP Real Life Technologies feature on or off by pressing the OK button, to see if the results are better.
•You may have let photos stack in the output tray or placed them in an album before the colors fully developed. HP recommends exposing the printed surface to the air for 3 minutes after printing.
•The print cartridge may need to be cleaned. For more information, see “Automatically clean the print cartridge” on page 18.
•The print cartridge may need to be aligned.
For more information, see “Align the print cartridge” on page 21.
When I print photos I see unexpected results.
Cause: The automatic photo enhancing feature is on and is adjusting for
Solution: Turn off the feature by pressing the OK button. See “Improve the quality of your photos” on page 12.
Bluetooth printing problems
Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter and your device with Bluetooth wireless technology.
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