HP A320 Image printed at an angle or is off-center Solution, My photo did not print Solution

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If you are using photo paper that is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the problem persists, use paper that is not curled.

For information about proper storage and handling of photo paper, see “Maintain the quality of photo paper” on page 24.

The paper may be too thin or too thick. Try using HP-designed photo paper. For more information, see Choose and load paper” on page 9.

The image printed at an angle or is off-center.

Solution:

The paper may not be loaded correctly. Reload the paper, making sure that the paper is correctly oriented in the input tray and that the paper-width guide fits close to the edge of the paper. For paper-loading instructions, see Choose and load paper” on page 9.

The print cartridge may need to be aligned.

For more information, see Align the print cartridge” on page 21.

My photo did not print.

Solution:

The power may be off or there may be a loose connection. Make sure that the power is on and the power cord is securely connected.

You may not have any paper in the input tray. Check that paper is loaded correctly in the input tray. For paper-loading instructions, see “Choose and load paper” on page 9.

The paper may have jammed while printing. See the following section for instructions on clearing a paper jam.

Printing problems

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Contents HP Photosmart A320 series Hewlett-Packard Company notices Contents HP support Printer parts To access the electronic HelpWelcome Find more informationFront view closed Rear of printer HP Photosmart Carrying Case Optional accessoriesHP Bluetooth wireless printer adapter Chapter Welcome Load your paper Paper basicsChoose and load paper Use HP Advanced Photo PaperTo load paper Print basics To print using a PictBridge-certified cameraPrint from a PictBridge-certified camera Improve the quality of your photos Print from a computer Print from Bluetooth devices or your computerPrint from a Bluetooth device Make the Bluetooth connectionTransfer photos from your camera to a computer Replace the print cartridge Maintain and transport the printerTo prepare the printer and cartridge Remove the pink tape Replace the print cartridge To clean the outside of the printer Clean and maintain the printerClean the outside of the printer Automatically clean the print cartridgeTo clean the print cartridge from the camera To clean the print cartridge from the printerPrint a test To print a test page from the printer Manually clean the print cartridge contactsTo print a test page from the camera Align the print cartridge To clean the print cartridge contactsTo align the print cartridge from the printer Update the HP Photosmart printer driver softwareTo align the print cartridge from the camera Store the printer To download a printer driver software update WindowsTo download a printer driver software update Mac Store the printer and print cartridgeTo store photo paper Maintain the quality of photo paperTransport the printer Store the print cartridgeExtend the handle To transport the HP Photosmart A320 series Chapter Maintain and transport the printer On light flashed briefly after I turned the printer off TroubleshootingPrinter hardware problems SolutionPrinter is plugged in, but it will not turn on Solution Printing problemsPaper does not feed into the printer correctly Solution My photo did not print Solution Image printed at an angle or is off-center SolutionMy photo printed on top of the tabbed end of the paper Paper jammed while printing SolutionBlank page came out of the printer Solution Printer ejects the paper when preparing to printPrint quality is poor Solution Bluetooth printing problemsWhen I print photos I see unexpected results PictBridge camera error messages PictBridge camera error messages Printing cancelled or Unable to communicate with printer Mac Minimum SpecificationsSystem requirements Component Operating System ProcessorInternational Printer specificationsHP 110 Tri-color Inkjet print cartridge Category Power Supply Model Number Print CartridgeChapter Specifications Phone support period Placing a call HP supportCheck the HP support Web site first HP support by phoneAfter the phone support period HP product Duration of limited warranty WarrantyEnvironmental statements Windows users Install the softwareMac users Appendix a Install the software Table B-1 Indicator lights Lights Status Indicator lightsMeaning Print Cartridge light is solid red Lights StatusLights Status Appendix B Indicator lights Index Page
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