HP 1200 manual Check the printhead initialization, Check the printer software installation

Page 29

Check the printhead initialization

When printheads are installed or replaced, the printer automatically prints an alignment page to align the printheads. This process takes about seven minutes. Until this process is complete, only the automatic alignment page can be printed.

Check the printer software installation

If the printer is turned off when printing, an alert message should appear on your computer screen; otherwise, the printer software might not be installed correctly. To resolve this, uninstall the software completely, and then reinstall the printer software. See Uninstalling the printer software.

Check cable connections

zMake sure both ends of the cable (USB, parallel, or network) are secure.

zIf the printer is connected to a network, check the following:

Check the Link light on the back of the printer. See Network connector lights.

Make sure you are not using a phone cord to connect the printer.

The network hub, switch, or router is on and working properly.

Check printer setup for network environment

Ensure the correct printer driver and printer driver port are being used. For more information about network connections, see Configuring the printer (Windows), Configuring the printer (Mac OS), or the documentation provided by your network vendors.

Check any personal firewall software installed on the computer

The personal software firewall is a security program that protects a computer from intrusion. However, the firewall might block communication between the computer and the printer. If there is a problem communicating with the printer, try temporarily disabling the firewall. If the problem persists, the firewall is not the source of the communication problem. Re-enable the firewall.

If disabling the firewall allows you to communicate with the printer, you might want to assign the printer a static IP address and re-enable the firewall. See Configure network options.

Check wireless communication settings

zMake sure the computer's wireless card is set to the correct wireless profile.

A wireless profile is a set of network settings unique to a given network. A single wireless card might have several wireless profiles (for example, one for a home network and one for an office network).

Open the configuration utility for the network card installed on your computer and ensure that the profile selected is the profile for the printer's network.

zMake sure the printer's network settings match those of your network.

1Do one of the following to find the settings for your network:

Infrastructure communication mode: Open the Wireless Access Point's (WAP) configuration utility.

Ad hoc communication mode: Open the configuration utility for the network card installed in your computer.

ENWW

27

Image 29
Contents User’s Guide Page User’s Guide Copyright Information Contents HP supplies and accessories Index Resource Description Location Finding other resources for the productFront view Understanding the printer partsBack view Control panelSelecting print media Tips for selecting and using print mediaCards and envelopes Photo paperTransparencies Understanding specifications for supported mediaCustom-size media Understanding supported sizesEnvelopes Tray Type Weight Capacity Setting minimum marginsUnderstanding supported media types and weights Media Left margin Right margin Top margin Bottom margin Loading mediaTo load tray 1 or tray To configure the tray Configuring traysTo change default settings for all future jobs Windows Changing print settingsTo change settings Mac OS Want to Follow these stepsGuidelines for printing on both sides of a Canceling a print jobPrinting on both sides duplexing To perform automatic duplexing Mac OS To perform duplexing WindowsTo print on special media Windows Printing on special and custom-sized mediaTo perform manual duplexing Mac OS 9, version 9.1 and later Open the Paper Type/Quality panel To print on special media Mac OSTo replace an ink cartridge Replacing the ink cartridgesTo check printhead health To clean printheads automaticallyMaintaining the printheads HP Inkjet Toolbox Mac OS To align the printheadsTo replace the printheads To clean the printhead contacts manuallyEnww General troubleshooting tips Troubleshooting tips and resourcesTo reset the printer Calibrating the colorPrinter shuts down unexpectedly Resolving printing problemsAll printer lights are blinking Printer is not responding nothing printsCheck printer setup for network environment Check the printer software installationCheck wireless communication settings Check the printhead initializationPrinter takes a long time to print Printer does not accept printheadSomething on the page is missing or incorrect Blank page printedCheck the page-orientation setting Placement of the text or graphics is wrongCheck how the media is loaded Check the media sizeCheck the printheads and ink cartridges Poor print quality and unexpected printoutsCheck the paper quality Check the type of media loaded in the printerInk is smearing Meaningless characters printOutput is faded or dull colored Ink is not filling the text or graphics completelyColors are printing as black and white Wrong colors are printingLines or dots are missing from text or graphics Printout shows bleeding colorsColors do not line up properly Tray cannot be inserted Resolving paper-feed problemsAnother paper-feed problem is occurring Embedded Web server EWS cannot be opened Resolving printer management problemsProblems installing software Troubleshooting installation issuesProblems printing an alignment Problems connecting to a wired network Problems connecting to a networkGeneral network troubleshooting To clear a jam Problems setting up wireless communicationClearing jams Enww To avoid jams Understanding control panel parts Control panel partsInterpreting control panel lights See Network connector lights44 4 Printer lights reference Power button and press Understanding network connector parts Network connector lightsInterpreting network connector lights Overview of printer management tasks Managing the printerUse these tools If you want to Software Monitor the printer Use this tool To obtain the following information Monitor the printerUse this tool To do the following Administer the printerManual from the IP Configuration Method drop-down list Configure network optionsEmbedded Web server EWS Overview of printer management toolsTo open the EWS Web browserPages Contents HP Web Jetadmin softwareEWS pages Toolbox WindowsToolbox tabs TabsContentsTo view the HP Inkjet Toolbox panels HP Inkjet Toolbox Mac OSTo open the HP Inkjet Toolbox HP Instant Support MyPrintMileage To gain access to HP Instant SupportSecurity and privacy Windows taskbar To gain access to myPrintMileageHP Deskjet Control Panel HP Djcp To print a configuration Understanding the configurationUpgrading the firmware in the printer Type copy /b path\filename portname at the command promptDirect connection Configuring the printer WindowsInstalling printer software and sharing the printer To connect the printer before the installing software Printers and Faxes Network connectionTo share the printer on a locally shared network To install the printing software on client computers To install the software on a networkTo install the printer driver using Add Printer Select Network Printer or Network Printer ServerTo share the printer with other computers Wireless connection68 5 Configuring and managing the printer To install the software for network or direct connection Configuring the printer Mac OSAdvanced setup To share among computers with the same operating system To share the printer on a locally shared networkDirect connection Network connectionMac OS 9 9.1 and later Installing the software for wireless communicationTo share among computers with different operating systems Enww Mac OS X 10.1.5 and later Configuring basic wireless communication settings Configuring wireless communication optionsClassic environment for Mac OS X 10.1.5 and later Infrastructure recommendedTypes of wireless security Configuring wireless security settingsConfiguring security options To configure security options from the installation programReducing interference in a wireless network Uninstalling the printer softwareTo add hardware addresses to a Wireless Access Point WAP To uninstall the software for Windows computersRestart the computer To uninstall the software for Macintosh computersTo order printing supplies Ordering printing supplies onlineSystem requirements for ordering printing supplies Supplies AccessoriesInk supplies HP MediaBusiness communication paper Creative project papers CardsObtaining HP telephone support Obtaining electronic supportBefore you call Web Toolbox WindowsCountry/Region Telephone number Telephone support numbersCscemea.html aufnehmen Country/Region Telephone number HP Invent Extent of limited warranty Hewlett-Packard limited warranty statementLocal law Limitations of warrantyLimitations of liability Product features and capacities Printer specificationsPhysical specifications Operating system and network protocol specifications Processor and memory specificationsSystem requirements Electrical specifications Functional specificationsEnvironmental specifications Exposure to radio frequency radiation FCC statementShielded cables Power cord statement LED classification Regulatory notices for wireless products Arib STD-T66 Japan 1999/5/EC issued by the Commission of the European Community HP Business Inkjet 1200/1200d/1200dn/1200dtn printer Declaration of conformityRadio Health Supplementary Information HP Business Inkjet 1200dtwn printerReduction and elimination Power consumptionEnvironmental sustainability program Hazardous materials Material safety data sheets End-of-life returnsRecycling Product packagingIndex Index MS-DOS Index Index Index 108 Page Copyright Hewlett-Packard Development Company, L.P
Related manuals
Manual 278 pages 55.2 Kb