HP 1200 manual Troubleshooting installation issues, Problems printing an alignment

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Troubleshooting installation issues

Problems printing an alignment page

When printheads are installed or replaced, the printer automatically prints an alignment page to align the printheads. This process takes about seven minutes, and once complete,

the alignment page may be discarded after it is printed. If the printer does not print the page, see General troubleshooting tips.

Problems installing software

Verify the computer requirements

Make sure the computer meets the system requirements. See System requirements.

Verify installation preliminaries

zBefore installing software on a Windows computer, ensure all other programs are closed.

zIf the computer does not recognize the path to the CD drive that you type, ensure you are specifying the correct drive letter.

zIf the computer cannot recognize the Starter CD in the CD drive, inspect the CD for damage. You can download the printer driver from http://www.hp.com/support/ businessinkjet1200.

Reinstall the printer software

If you are using Windows and the computer cannot detect the printer, run the Scrubber utility (located in the Utils\Scrubber folder on the Starter CD) to perform a clean printer driver uninstallation. Restart your computer, and re-install the printer driver.

See Uninstalling the printer software.

ENWW

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Contents User’s Guide Page User’s Guide Copyright Information Contents HP supplies and accessories Index Resource Description Location Finding other resources for the productFront view Understanding the printer partsBack view Control panelPhoto paper Tips for selecting and using print mediaSelecting print media Cards and envelopesUnderstanding supported sizes Understanding specifications for supported mediaTransparencies Custom-size mediaEnvelopes Setting minimum margins Understanding supported media types and weightsTray Type Weight Capacity Loading media To load tray 1 or trayMedia Left margin Right margin Top margin Bottom margin To configure the tray Configuring traysWant to Follow these steps Changing print settingsTo change default settings for all future jobs Windows To change settings Mac OSCanceling a print job Printing on both sides duplexingGuidelines for printing on both sides of a To perform automatic duplexing Mac OS To perform duplexing WindowsPrinting on special and custom-sized media To perform manual duplexing Mac OS 9, version 9.1 and laterTo print on special media Windows Open the Paper Type/Quality panel To print on special media Mac OSTo replace an ink cartridge Replacing the ink cartridgesTo clean printheads automatically Maintaining the printheadsTo check printhead health HP Inkjet Toolbox Mac OS To align the printheadsTo replace the printheads To clean the printhead contacts manuallyEnww Calibrating the color Troubleshooting tips and resourcesGeneral troubleshooting tips To reset the printerPrinter is not responding nothing prints Resolving printing problemsPrinter shuts down unexpectedly All printer lights are blinkingCheck the printhead initialization Check the printer software installationCheck printer setup for network environment Check wireless communication settingsPrinter takes a long time to print Printer does not accept printheadSomething on the page is missing or incorrect Blank page printedCheck the media size Placement of the text or graphics is wrongCheck the page-orientation setting Check how the media is loadedCheck the type of media loaded in the printer Poor print quality and unexpected printoutsCheck the printheads and ink cartridges Check the paper qualityInk is smearing Meaningless characters printWrong colors are printing Ink is not filling the text or graphics completelyOutput is faded or dull colored Colors are printing as black and whitePrintout shows bleeding colors Colors do not line up properlyLines or dots are missing from text or graphics Resolving paper-feed problems Another paper-feed problem is occurringTray cannot be inserted Embedded Web server EWS cannot be opened Resolving printer management problemsTroubleshooting installation issues Problems printing an alignmentProblems installing software Problems connecting to a network General network troubleshootingProblems connecting to a wired network Problems setting up wireless communication Clearing jamsTo clear a jam Enww To avoid jams Understanding control panel parts Control panel partsInterpreting control panel lights See Network connector lights44 4 Printer lights reference Power button and press Understanding network connector parts Network connector lightsInterpreting network connector lights Overview of printer management tasks Managing the printerUse these tools If you want to Software Monitor the printer Use this tool To obtain the following information Monitor the printerUse this tool To do the following Administer the printerManual from the IP Configuration Method drop-down list Configure network optionsWeb browser Overview of printer management toolsEmbedded Web server EWS To open the EWSToolbox Windows HP Web Jetadmin softwarePages Contents EWS pagesToolbox tabs TabsContentsHP Inkjet Toolbox Mac OS To open the HP Inkjet ToolboxTo view the HP Inkjet Toolbox panels HP Instant Support To gain access to HP Instant Support Security and privacyMyPrintMileage To gain access to myPrintMileage HP Deskjet Control Panel HP DjcpWindows taskbar To print a configuration Understanding the configurationUpgrading the firmware in the printer Type copy /b path\filename portname at the command promptConfiguring the printer Windows Installing printer software and sharing the printerDirect connection To connect the printer before the installing software Network connection To share the printer on a locally shared networkPrinters and Faxes Select Network Printer or Network Printer Server To install the software on a networkTo install the printing software on client computers To install the printer driver using Add PrinterTo share the printer with other computers Wireless connection68 5 Configuring and managing the printer Configuring the printer Mac OS Advanced setupTo install the software for network or direct connection Network connection To share the printer on a locally shared networkTo share among computers with the same operating system Direct connectionInstalling the software for wireless communication To share among computers with different operating systemsMac OS 9 9.1 and later Enww Mac OS X 10.1.5 and later Infrastructure recommended Configuring wireless communication optionsConfiguring basic wireless communication settings Classic environment for Mac OS X 10.1.5 and laterTo configure security options from the installation program Configuring wireless security settingsTypes of wireless security Configuring security optionsTo uninstall the software for Windows computers Uninstalling the printer softwareReducing interference in a wireless network To add hardware addresses to a Wireless Access Point WAPRestart the computer To uninstall the software for Macintosh computersOrdering printing supplies online System requirements for ordering printing suppliesTo order printing supplies HP Media AccessoriesSupplies Ink suppliesBusiness communication paper Creative project papers CardsWeb Toolbox Windows Obtaining electronic supportObtaining HP telephone support Before you callCountry/Region Telephone number Telephone support numbersCscemea.html aufnehmen Country/Region Telephone number HP Invent Extent of limited warranty Hewlett-Packard limited warranty statementLimitations of warranty Limitations of liabilityLocal law Printer specifications Physical specificationsProduct features and capacities Operating system and network protocol specifications Processor and memory specificationsSystem requirements Functional specifications Environmental specificationsElectrical specifications FCC statement Shielded cablesExposure to radio frequency radiation Power cord statement LED classification Regulatory notices for wireless products Arib STD-T66 Japan 1999/5/EC issued by the Commission of the European Community HP Business Inkjet 1200/1200d/1200dn/1200dtn printer Declaration of conformityRadio Health Supplementary Information HP Business Inkjet 1200dtwn printerPower consumption Environmental sustainability programReduction and elimination Product packaging Material safety data sheets End-of-life returnsHazardous materials RecyclingIndex Index MS-DOS Index Index Index 108 Page Copyright Hewlett-Packard Development Company, L.P

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