HP 1200 manual Security and privacy, To gain access to HP Instant Support, MyPrintMileage

Page 61

Note

Note

Note

Security and privacy

When you use HP Instant Support, detailed device information, such as the serial number, error conditions, and status, is sent to HP. HP respects your privacy and manages this information according to the guidelines that are outlined in the HP Online Privacy Statement (http://www.hp.com/country/us/eng/privacy.htm).

To view all of the data that is sent to HP, select Source (for Internet Explorer) or Page Source (for Netscape) from the View menu in your Web browser.

To gain access to HP Instant Support

zToolbox (Windows)

Click the Information tab, and then click HP Instant Support.

zEmbedded Web server

In a Web browser, type the IP address assigned to the device. (The address is listed on the configuration page. See Understanding the configuration page.) In the Other Links section of the Information or Settings tab, click HP Instant Support.

Do not bookmark the Web pages that are used to open HP Instant Support. If you bookmark the site and connect to it by using the bookmark, the pages will not contain the current information.

myPrintMileage

myPrintMileage is a service that HP provides to help you keep track of your device usage to help you forecast device usage and plan the purchase of supplies. It consists of two parts:

zmyPrintMileage website

zmyPrintMileage AutoSend, a utility that periodically updates the device usage information on the myPrintMileage website

To use myPrintMileage, you must have the following:

zToolbox (Windows) installed

zInternet connection

zDevice connected

HP recommends that you enable myPrintMileage to send data for three to six months to allow a meaningful amount of data to accumulate on the myPrintMileage website.

To use the Print accounting features, you must register for the service through the myPrintMileage site.

On the myPrintMileage website, you can see the following items:

zPrint analysis, such as the amount of ink you have used, whether you use more black or color ink, and the estimated number of pages you can print with the remaining amount of ink.

zPrint accounting, which allows you to generate reports showing usage data, cost per page, or cost per job for a specific time period; export this data as Microsoft Excel spreadsheet files; and configure the e-mail alerts and notifications to receive print accounting reports.

ENWW

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Contents User’s Guide Page User’s Guide Copyright Information Contents HP supplies and accessories Index Resource Description Location Finding other resources for the productFront view Understanding the printer partsBack view Control panelSelecting print media Tips for selecting and using print mediaCards and envelopes Photo paperTransparencies Understanding specifications for supported mediaCustom-size media Understanding supported sizesEnvelopes Understanding supported media types and weights Setting minimum marginsTray Type Weight Capacity To load tray 1 or tray Loading mediaMedia Left margin Right margin Top margin Bottom margin To configure the tray Configuring traysTo change default settings for all future jobs Windows Changing print settingsTo change settings Mac OS Want to Follow these stepsPrinting on both sides duplexing Canceling a print jobGuidelines for printing on both sides of a To perform automatic duplexing Mac OS To perform duplexing WindowsTo perform manual duplexing Mac OS 9, version 9.1 and later Printing on special and custom-sized mediaTo print on special media Windows Open the Paper Type/Quality panel To print on special media Mac OSTo replace an ink cartridge Replacing the ink cartridgesMaintaining the printheads To clean printheads automaticallyTo check printhead health HP Inkjet Toolbox Mac OS To align the printheadsTo replace the printheads To clean the printhead contacts manuallyEnww General troubleshooting tips Troubleshooting tips and resourcesTo reset the printer Calibrating the colorPrinter shuts down unexpectedly Resolving printing problemsAll printer lights are blinking Printer is not responding nothing printsCheck printer setup for network environment Check the printer software installationCheck wireless communication settings Check the printhead initializationPrinter takes a long time to print Printer does not accept printheadSomething on the page is missing or incorrect Blank page printedCheck the page-orientation setting Placement of the text or graphics is wrongCheck how the media is loaded Check the media sizeCheck the printheads and ink cartridges Poor print quality and unexpected printoutsCheck the paper quality Check the type of media loaded in the printerInk is smearing Meaningless characters printOutput is faded or dull colored Ink is not filling the text or graphics completelyColors are printing as black and white Wrong colors are printingColors do not line up properly Printout shows bleeding colorsLines or dots are missing from text or graphics Another paper-feed problem is occurring Resolving paper-feed problemsTray cannot be inserted Embedded Web server EWS cannot be opened Resolving printer management problemsProblems printing an alignment Troubleshooting installation issuesProblems installing software General network troubleshooting Problems connecting to a networkProblems connecting to a wired network Clearing jams Problems setting up wireless communicationTo clear a jam Enww To avoid jams Understanding control panel parts Control panel partsInterpreting control panel lights See Network connector lights44 4 Printer lights reference Power button and press Understanding network connector parts Network connector lightsInterpreting network connector lights Overview of printer management tasks Managing the printerUse these tools If you want to Software Monitor the printer Use this tool To obtain the following information Monitor the printerUse this tool To do the following Administer the printerManual from the IP Configuration Method drop-down list Configure network optionsEmbedded Web server EWS Overview of printer management toolsTo open the EWS Web browserPages Contents HP Web Jetadmin softwareEWS pages Toolbox WindowsToolbox tabs TabsContentsTo open the HP Inkjet Toolbox HP Inkjet Toolbox Mac OSTo view the HP Inkjet Toolbox panels HP Instant Support Security and privacy To gain access to HP Instant SupportMyPrintMileage HP Deskjet Control Panel HP Djcp To gain access to myPrintMileageWindows taskbar To print a configuration Understanding the configurationUpgrading the firmware in the printer Type copy /b path\filename portname at the command promptInstalling printer software and sharing the printer Configuring the printer WindowsDirect connection To connect the printer before the installing software To share the printer on a locally shared network Network connectionPrinters and Faxes To install the printing software on client computers To install the software on a networkTo install the printer driver using Add Printer Select Network Printer or Network Printer ServerTo share the printer with other computers Wireless connection68 5 Configuring and managing the printer Advanced setup Configuring the printer Mac OSTo install the software for network or direct connection To share among computers with the same operating system To share the printer on a locally shared networkDirect connection Network connectionTo share among computers with different operating systems Installing the software for wireless communicationMac OS 9 9.1 and later Enww Mac OS X 10.1.5 and later Configuring basic wireless communication settings Configuring wireless communication optionsClassic environment for Mac OS X 10.1.5 and later Infrastructure recommendedTypes of wireless security Configuring wireless security settingsConfiguring security options To configure security options from the installation programReducing interference in a wireless network Uninstalling the printer softwareTo add hardware addresses to a Wireless Access Point WAP To uninstall the software for Windows computersRestart the computer To uninstall the software for Macintosh computersSystem requirements for ordering printing supplies Ordering printing supplies onlineTo order printing supplies Supplies AccessoriesInk supplies HP MediaBusiness communication paper Creative project papers CardsObtaining HP telephone support Obtaining electronic supportBefore you call Web Toolbox WindowsCountry/Region Telephone number Telephone support numbersCscemea.html aufnehmen Country/Region Telephone number HP Invent Extent of limited warranty Hewlett-Packard limited warranty statementLimitations of liability Limitations of warrantyLocal law Physical specifications Printer specificationsProduct features and capacities Operating system and network protocol specifications Processor and memory specificationsSystem requirements Environmental specifications Functional specificationsElectrical specifications Shielded cables FCC statementExposure to radio frequency radiation Power cord statement LED classification Regulatory notices for wireless products Arib STD-T66 Japan 1999/5/EC issued by the Commission of the European Community HP Business Inkjet 1200/1200d/1200dn/1200dtn printer Declaration of conformityRadio Health Supplementary Information HP Business Inkjet 1200dtwn printerEnvironmental sustainability program Power consumptionReduction and elimination Hazardous materials Material safety data sheets End-of-life returnsRecycling Product packagingIndex Index MS-DOS Index Index Index 108 Page Copyright Hewlett-Packard Development Company, L.P
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