HP D5100 manual Care and maintenance, Cleaning and maintaining the printer

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6 Care and maintenance

The HP Photosmart D5100 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality.

Cleaning and maintaining the printer

Keep the printer and print cartridges clean and well-maintained using the simple procedures in this section.

Cleaning the exterior of the printer

To clean the exterior of the printer

1.Turn off the printer, and then disconnect the power cord from the back of the printer.

2.Wipe the outside of the printer with a soft cloth that has been lightly moistened with water.

3.Raise the main cover and wipe the area around the print cartridges with a soft cloth that has been lightly moistened with water.

Caution Do not use any type of cleaning solution. Household cleaners and detergents may damage the printer finish. Do not clean the interior of the printer. Keep all fluids away from the interior. Do not lubricate the metal rod on which the print cartridge cradle slides. Noise is normal when the cradle moves back and forth.

Cleaning the print cartridges

If you notice white lines or single-color streaks on the photos you print, the print cartridges might need to be cleaned. You can run an automatic cartridge cleaning procedure using the software that came with the printer. For more information, see the HP Photosmart Printer Help.

If you complete all three levels of the automatic cartridge cleaning procedure and still see white streaks or missing colors on the test page, you may need to manually clean the print cartridge contacts. For more information, see Manually cleaning the print cartridge contacts.

Note If the cartridge or printer has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours.

Manually cleaning the print cartridge contacts

If the printer is used in a dusty environment, debris may accumulate on the print cartridge contacts and cause printing problems.

HP Photosmart D5100 series User Guide

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Contents HP Photosmart D5100 series 800-225-528 Trademarks Copyrights and trademarksHewlett-Packard Company notices Regulatory model identification numberContents HP Photosmart D5100 series Accessing the onscreen HP Photosmart Printer Help WelcomeFront View Printer partsInside view Back of printer Control panelIndicator lights Printer screenHP Photosmart D5100 series User Guide Chapter Choose the right paper Get ready to printLoad paper Print from the control panel or a computerLoad the main tray Load the photo tray Purchasing replacement print cartridges Using print cartridgesPrint cartridge tips To prepare the printer and cartridges Inserting and replacing the print cartridgesAligning the print cartridges for maximum results To insert the cartridgesChapter Getting connected Print without a computerPrint from a memory card Memory card slots Insert a memory cardMemory card types Change the default paper size Decide which photos to print Select a photo layoutSelect photos to print Print your photosRemove a memory card Using a PictBridge cameraPrinting photos from a digital camera To connect a PictBridge-compatible camera to the printerMake the Bluetooth connection Print photos from other Bluetooth devicesUsing a Bluetooth camera Print photos from a Bluetooth deviceTo import photos to an iPod To print photos from an iPodHP Photosmart Premier Windows Print from a computerUse creative options in the printer software HP Photosmart Essential WindowsHP Photosmart Studio Mac View photos on your computer screenHP Photosmart Share To view memory card photos onscreen Save your photos to a computerTo save your photos from a memory card to a computer Chapter Create and print CD/DVD labels Print on CDs and DVDsPrepare your printer to print on CDs and DVDs Load the CD/DVD holder Finish the print jobLoad the CD/DVD tray Remove the CD/DVD holder Chapter Cleaning the exterior of the printer Care and maintenanceCleaning and maintaining the printer Cleaning the print cartridgesUpdating the software To clean the print cartridge contactsDownloading the software Windows users Storing the printer Storing the printer and print cartridgesMaintaining the quality of photo paper Storing the print cartridgesStoring photo paper Handling photo paperTroubleshooting Printer hardware problemsPrinting problems Printer is plugged in, but it will not turn on SolutionPrinted pages are dropping off of the output tray Printer does not print borderless photosPrinting is very slow Printout is rippled or curledSolution To clear a paper jam Document printed at an angle or is off-center SolutionColors are not printing satisfactorily Solution No page came out of the printer CauseBlank page came out of the printer Solution My photos do not print when I press the Print buttonCD/DVD printing problems Print quality is poor SolutionMy Bluetooth device cannot find the printer Solution Bluetooth printing problemsCD/DVD holder is not loaded completely Solution CD/DVD holder extends from the rear of the printerNo page came out of the printer Printer screen status indicatorsThis indicator Has this meaning Print quality is poorInformation, see Inserting and replacing Chapter HP Support HP Support by phoneHP Quick Exchange Service Japan only Return to HP repair service North America onlyPlacing a call Additional warranty options Chapter Specifications System specificationsPrinter specifications Jpeg Category Specifications Print cartridges HP Warranty Chapter Index USB
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