HP D5100 manual Printer does not print borderless photos, Printing is very slow

The printer does not print borderless photos.

Solution Make sure you have selected an appropriate paper size. The printer cannot print borderless photos on all sizes of paper. For information about selecting the paper size for borderless photos, see Select a photo layout.

Printing is very slow.

Solution You could have one of the following problems.

●You may be printing a project containing a high-resolution graphic, a high- resolution photo, or a PDF. Large, complex projects containing graphics or photos print slower than text documents.

●The printer may be in Ink-backup Printing Mode. The printer enters this mode when one of the print cartridges has been removed. Replace the missing print cartridge.

Photo paper does not feed into or come out of the printer correctly.

Solution You may have one of these problems.

●If you are using the photo tray for printing, there may be paper loaded in the main tray. Remove any paper from the main tray before using the photo tray for printing.

●Ensure that the CD/DVD tray is closed. The printer does not load paper until the CD/DVD tray is closed.

●The printer may be in an extremely high- or low- humidity environment. Load one sheet of photo paper at a time.

●The photo paper may be curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the problem persists, use photo paper that is not curled.

●There may be too much paper loaded in the main tray. Remove some paper from the main tray and try printing again. For paper loading instructions, see Load paper.

●The paper may be too thin or too thick. Use HP paper for best results. For more information, see Choose the right paper.

●Two or more pieces of paper may be stuck together. Remove the paper from the tray and shuffle the paper so it does not stick together. Reload the paper into the tray and try printing again.

Printed pages are dropping off of the output tray.

Solution Pages can drop off of the output tray when they are printed. To prevent this, always extend the output tray extension when you print.

The printout is rippled or curled

Solution The project you are printing uses a larger amount of ink than normal. Print the project from a computer, and use the printer software to lower the ink saturation level. See the onscreen HP Photosmart Printer Help for more information.

HP Photosmart D5100 series User Guide 37