HP D5100 manual Updating the software, To clean the print cartridge contacts

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Chapter 6

To clean the print cartridge contacts

1.Gather the following items to clean the contacts:

–Distilled water (tap water may contain contaminants that can damage the print cartridge)

–Cotton swabs or other soft, lint-free material that will not stick to the print cartridge

2.Open the main cover of the printer.

3.Remove the print cartridge and place it on a piece of paper with the ink nozzle plate facing up. Be careful not to touch the copper-colored contacts or the ink nozzle plate with your fingers.

Caution Do not leave the print cartridge outside the printer for more than 30 minutes. Ink nozzles exposed to the air longer than this may dry out and cause printing problems.

4.Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab.

5.Gently wipe the copper-colored contacts with the cotton swab.

Caution Do not touch the ink nozzle plate. Touching the ink nozzle plate will result in clogs, ink failure, and bad electrical connections.

6.Repeat steps 4 and 5 until no ink residue or dust appears on a clean swab.

7.Insert the print cartridges in the printer, and then close the main cover.

8.The printer automatically aligns the print cartridges. The printer makes noise while aligning the printer. This is normal.

Updating the software

Download the latest printer software update periodically to ensure you have the latest features and improvements. To download printer software updates, visit www.hp.com/ support or use HP Software Update. Make sure the computer is connected to the Internet before performing software updates.

Note In some countries/regions, you can contact HP directly to order

HP Photosmart Premier software updates on CD.

Downloading the software (Windows users)

1.From the Windows Start menu, select Programs (in Windows XP, select All Programs) > HP > HP Software Update. The HP Software Update window opens.

2.Click Next. HP Software Update searches the HP website for printer software updates. If the computer does not have the most recent version of the printer software installed, a software update appears in the HP Software Update window. If the computer has the most recent version of the printer software installed, No new updates are available appears in the HP Software Update window.

3.If a software update is available, click the check box next to the software update to select it.

4.Click Next.

5.Follow the onscreen instructions to complete the installation.

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HP Photosmart D5100 series

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Contents HP Photosmart D5100 series 800-225-528 Regulatory model identification number Copyrights and trademarksHewlett-Packard Company notices TrademarksContents HP Photosmart D5100 series Welcome Accessing the onscreen HP Photosmart Printer HelpInside view Printer partsFront View Control panel Back of printerPrinter screen Indicator lightsHP Photosmart D5100 series User Guide Chapter Print from the control panel or a computer Get ready to printLoad paper Choose the right paperLoad the main tray Load the photo tray Print cartridge tips Using print cartridgesPurchasing replacement print cartridges To insert the cartridges Inserting and replacing the print cartridgesAligning the print cartridges for maximum results To prepare the printer and cartridgesChapter Print from a memory card Print without a computerGetting connected Memory card types Insert a memory cardMemory card slots Change the default paper size Select a photo layout Decide which photos to printPrint your photos Select photos to printTo connect a PictBridge-compatible camera to the printer Using a PictBridge cameraPrinting photos from a digital camera Remove a memory cardPrint photos from a Bluetooth device Print photos from other Bluetooth devicesUsing a Bluetooth camera Make the Bluetooth connectionTo print photos from an iPod To import photos to an iPodHP Photosmart Essential Windows Print from a computerUse creative options in the printer software HP Photosmart Premier WindowsHP Photosmart Share View photos on your computer screenHP Photosmart Studio Mac To save your photos from a memory card to a computer Save your photos to a computerTo view memory card photos onscreen Chapter Prepare your printer to print on CDs and DVDs Print on CDs and DVDsCreate and print CD/DVD labels Load the CD/DVD tray Finish the print jobLoad the CD/DVD holder Remove the CD/DVD holder Chapter Cleaning the print cartridges Care and maintenanceCleaning and maintaining the printer Cleaning the exterior of the printerDownloading the software Windows users To clean the print cartridge contactsUpdating the software Storing the print cartridges Storing the printer and print cartridgesMaintaining the quality of photo paper Storing the printerHandling photo paper Storing photo paperPrinter hardware problems TroubleshootingPrinter is plugged in, but it will not turn on Solution Printing problemsPrintout is rippled or curled Printer does not print borderless photosPrinting is very slow Printed pages are dropping off of the output trayNo page came out of the printer Cause Document printed at an angle or is off-center SolutionColors are not printing satisfactorily Solution Solution To clear a paper jamMy photos do not print when I press the Print button Blank page came out of the printer SolutionPrint quality is poor Solution CD/DVD printing problemsCD/DVD holder extends from the rear of the printer Bluetooth printing problemsCD/DVD holder is not loaded completely Solution My Bluetooth device cannot find the printer SolutionPrint quality is poor Printer screen status indicatorsThis indicator Has this meaning No page came out of the printerInformation, see Inserting and replacing Chapter HP Support by phone HP SupportPlacing a call Return to HP repair service North America onlyHP Quick Exchange Service Japan only Additional warranty options Chapter System specifications SpecificationsPrinter specifications Jpeg Category Specifications Print cartridges HP Warranty Chapter Index USB
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