HP D5100 Printer screen status indicators, No page came out of the printer, Print quality is poor

Page 45

Chapter 7

No page came out of the printer.

Solution The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. For a list of the file formats that the printer supports, see Printer specifications.

Print quality is poor.

Solution The photo you printed may be low resolution. For better results, set the digital camera to a higher resolution. Photos taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high-quality print.

Printer screen status indicators

The printer screen has two status indicators: one for print cartridge status, and another for paper status.

This indicator...

Has this meaning...

When the ink drop and a single ink level bar is present, the ink in the cartridges is low. You will need to replace the print cartridges.

When the ink in the left cartridge is low, only the left ink level bar reduces to one. Replace the left print cartridge.

When the ink in the right cartridge is low, only the right ink level bar reduces to one. Replace the right print cartridge.

When the pen icons flash, it indicates an error in the print cartridge. When both the pen icons flash, there is an error in both the print cartridges. Replace the print cartridges to resume printing.

When only the left pen icon flashes, there is an error in the left print cartridge. Replace the left print cartridge.

When only the right pen icon flashes, there is an error in the right print cartridge. Replace the right print cartridge.

When purchasing replacement cartridges, refer to the cartridge numbers that appear

42

HP Photosmart D5100 series

Image 45
Contents HP Photosmart D5100 series 800-225-528 Hewlett-Packard Company notices Copyrights and trademarksTrademarks Regulatory model identification numberContents HP Photosmart D5100 series Welcome Accessing the onscreen HP Photosmart Printer HelpPrinter parts Front ViewInside view Control panel Back of printerPrinter screen Indicator lightsHP Photosmart D5100 series User Guide Chapter Load paper Get ready to printChoose the right paper Print from the control panel or a computerLoad the main tray Load the photo tray Using print cartridges Purchasing replacement print cartridgesPrint cartridge tips Aligning the print cartridges for maximum results Inserting and replacing the print cartridgesTo prepare the printer and cartridges To insert the cartridgesChapter Print without a computer Getting connectedPrint from a memory card Insert a memory card Memory card slotsMemory card types Change the default paper size Select a photo layout Decide which photos to printPrint your photos Select photos to printPrinting photos from a digital camera Using a PictBridge cameraRemove a memory card To connect a PictBridge-compatible camera to the printerUsing a Bluetooth camera Print photos from other Bluetooth devicesMake the Bluetooth connection Print photos from a Bluetooth deviceTo print photos from an iPod To import photos to an iPodUse creative options in the printer software Print from a computerHP Photosmart Premier Windows HP Photosmart Essential WindowsView photos on your computer screen HP Photosmart Studio MacHP Photosmart Share Save your photos to a computer To view memory card photos onscreenTo save your photos from a memory card to a computer Chapter Print on CDs and DVDs Create and print CD/DVD labelsPrepare your printer to print on CDs and DVDs Finish the print job Load the CD/DVD holderLoad the CD/DVD tray Remove the CD/DVD holder Chapter Cleaning and maintaining the printer Care and maintenanceCleaning the exterior of the printer Cleaning the print cartridgesTo clean the print cartridge contacts Updating the softwareDownloading the software Windows users Maintaining the quality of photo paper Storing the printer and print cartridgesStoring the printer Storing the print cartridgesHandling photo paper Storing photo paperPrinter hardware problems TroubleshootingPrinter is plugged in, but it will not turn on Solution Printing problemsPrinting is very slow Printer does not print borderless photosPrinted pages are dropping off of the output tray Printout is rippled or curledColors are not printing satisfactorily Solution Document printed at an angle or is off-center SolutionSolution To clear a paper jam No page came out of the printer CauseMy photos do not print when I press the Print button Blank page came out of the printer SolutionPrint quality is poor Solution CD/DVD printing problemsCD/DVD holder is not loaded completely Solution Bluetooth printing problemsMy Bluetooth device cannot find the printer Solution CD/DVD holder extends from the rear of the printerThis indicator Has this meaning Printer screen status indicatorsNo page came out of the printer Print quality is poorInformation, see Inserting and replacing Chapter HP Support by phone HP SupportReturn to HP repair service North America only HP Quick Exchange Service Japan onlyPlacing a call Additional warranty options Chapter System specifications SpecificationsPrinter specifications Jpeg Category Specifications Print cartridges HP Warranty Chapter Index USB