HP D5100 manual Bluetooth printing problems, CD/DVD holder is not loaded completely Solution

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The Attention indicator light flashes red after I give a print command from the software.

Solution This is normal. The printer is waiting for you to insert the CD/DVD holder in the CD/DVD tray. For information on loading the CD/DVD tray, see Loading the CD/DVD tray.

The CD/DVD holder is not loaded completely.

Solution

●Push the CD/DVD holder slowly into the CD/DVD tray.

●If the problem persists, stick a double stick tape on the underside of the holder, across the center hole of the holder.

The label does not print on the CD/DVD. The CD/DVD holder almost completely ejects out of the rear of the printer.

Solution

Physically remove the holder and close the CD/DVD tray. Pull out the power cord. Plug the power cord after a few seconds. Insert the CD/DVD holder into the CD/DVD tray to resume printing. For information on loading the CD/DVD tray, see Loading the CD/DVD tray.

The CD/DVD holder extends from the rear of the printer.

Solution This is normal. The CD/DVD holder extends to about 7.5 cms (3 inches) from the rear of the printer.

Bluetooth printing problems

Before contacting HP Customer Care, read this section, or go to the online support services at www.hp.com/support. Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter and your Bluetooth device.

My Bluetooth device cannot find the printer.

Solution

●Make sure the Bluetooth device is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data.

●You may be too far from the printer. Move the Bluetooth device closer to the printer. The maximum recommended distance between the Bluetooth device and the printer is 10 meters (30 feet).

●Make sure that your Bluetooth device is compatible with the printer. For more information, see Specifications.

HP Photosmart D5100 series User Guide

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Contents HP Photosmart D5100 series 800-225-528 Copyrights and trademarks Hewlett-Packard Company noticesTrademarks Regulatory model identification numberContents HP Photosmart D5100 series Accessing the onscreen HP Photosmart Printer Help WelcomeInside view Printer partsFront View Back of printer Control panelIndicator lights Printer screenHP Photosmart D5100 series User Guide Chapter Get ready to print Load paperChoose the right paper Print from the control panel or a computerLoad the main tray Load the photo tray Print cartridge tips Using print cartridgesPurchasing replacement print cartridges Inserting and replacing the print cartridges Aligning the print cartridges for maximum resultsTo prepare the printer and cartridges To insert the cartridgesChapter Print from a memory card Print without a computerGetting connected Memory card types Insert a memory cardMemory card slots Change the default paper size Decide which photos to print Select a photo layoutSelect photos to print Print your photosUsing a PictBridge camera Printing photos from a digital cameraRemove a memory card To connect a PictBridge-compatible camera to the printerPrint photos from other Bluetooth devices Using a Bluetooth cameraMake the Bluetooth connection Print photos from a Bluetooth deviceTo import photos to an iPod To print photos from an iPodPrint from a computer Use creative options in the printer softwareHP Photosmart Premier Windows HP Photosmart Essential WindowsHP Photosmart Share View photos on your computer screenHP Photosmart Studio Mac To save your photos from a memory card to a computer Save your photos to a computerTo view memory card photos onscreen Chapter Prepare your printer to print on CDs and DVDs Print on CDs and DVDsCreate and print CD/DVD labels Load the CD/DVD tray Finish the print jobLoad the CD/DVD holder Remove the CD/DVD holder Chapter Care and maintenance Cleaning and maintaining the printerCleaning the exterior of the printer Cleaning the print cartridgesDownloading the software Windows users To clean the print cartridge contactsUpdating the software Storing the printer and print cartridges Maintaining the quality of photo paperStoring the printer Storing the print cartridgesStoring photo paper Handling photo paperTroubleshooting Printer hardware problemsPrinting problems Printer is plugged in, but it will not turn on SolutionPrinter does not print borderless photos Printing is very slowPrinted pages are dropping off of the output tray Printout is rippled or curledDocument printed at an angle or is off-center Solution Colors are not printing satisfactorily SolutionSolution To clear a paper jam No page came out of the printer CauseBlank page came out of the printer Solution My photos do not print when I press the Print buttonCD/DVD printing problems Print quality is poor SolutionBluetooth printing problems CD/DVD holder is not loaded completely SolutionMy Bluetooth device cannot find the printer Solution CD/DVD holder extends from the rear of the printerPrinter screen status indicators This indicator Has this meaningNo page came out of the printer Print quality is poorInformation, see Inserting and replacing Chapter HP Support HP Support by phonePlacing a call Return to HP repair service North America onlyHP Quick Exchange Service Japan only Additional warranty options Chapter Specifications System specificationsPrinter specifications Jpeg Category Specifications Print cartridges HP Warranty Chapter Index USB