HP D4200 manual Photo has an unwanted border, Fading occurs on the edges of a photo

Page 96

Chapter 12

Fading occurs on the edges of a photo

Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled.

For instructions about preventing photo paper from curling, see Store and handle photo paper.

Fading occurs near the edges of a photo

If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, try the following solutions:

•Install a photo print cartridge and a tri-color print cartridge in the printer.

•Open the Printer Properties dialog box, click the Features tab, and then set the Print Quality to Maximum dpi.

Photo has an unwanted border

•For most paper types

•For photo paper with a tear-off tab

94 Troubleshooting

Image 96

Contents HP Deskjet D4200 Printer series Accessibility Visual Hewlett-Packard Company noticesAcknowledgements Terms and conventionsContents Print other documents Printing tipsPrinter software Maintenance TroubleshootingHP support Order suppliesTechnical information Welcome Section DescriptionSection Description Special features Get started Printer at a glancePrint cartridges Ink-backup mode Buttons and lights Power button and light Print Cartridge Status lights Photosmart Essential button Resume button and light Front USB port lightsCancel icon Paper traysUnfold the paper trays To unfold the paper traysInput tray Paper guideOutput tray Fold the paper trays To fold the paper traysPrint cartridges Ink-backup mode Replace print cartridgesUse print cartridges Ink-backup mode output Exit ink-backup modeTo remove plastic tape from a print cartridge Connect the printer USBPrint using the Photosmart Essential button About the Photosmart Essential buttonAbout the HP Photosmart Software Print photos using the front USB port About the front USB portPrint photos from the front USB port About the front USB port lights To print from the front USB portPage Learn how to print photos Learn how to perform other photo printing tasksPrint photos Print borderless photosPrepare to print PrintClick the Printing Shortcuts tab Print photos with a border Orientation Portrait or LandscapePrepare to print To change the HP Real Life Technologies setting HP Real Life Technologies photo fixPhoto print cartridge Advanced color settings To install the photo print cartridgeTo specify advanced color settings Exif PrintSave money when printing photos Store and handle photo paperTo print Exif Print-enhanced photos StorageShare photos with friends and family Other photo projectsPrint other documents Print e-mailPrint documents Print letters Print envelopes Print postcards Print hagaki cards Print index cards and other small media Print labels Print CD/DVD tattoos Print transparencies Print brochures Print greeting cards Two-sided printing ManualGreeting cards Print booklets Print Quality NormalLeft Edge Booklet Right Edge Booklet Print posters Paper Type Plain paper Orientation Portrait or LandscapePrint iron-on transfers Click Printer Features, and then set Mirror Image to On Printing tips Print a testPrinting shortcuts Fast/Economical printing Create printing shortcutsUse printing shortcuts To create a printing shortcutGeneral Everyday printing Presentation printingSelect a paper type Change the print speed or qualityPrint resolution Print quality settingsTo view the print resolution Maximum dpiPrint in grayscale Set the page orderSet a custom paper size Print multiple pages on a single sheet of paper Resize a documentPrint preview To print multiple pages on a single sheet of paperTwo-sided printing Bound two-sided documentsTo preview a printed document Select the Show preview before printing check boxTo print a two-sided document with a book binding To print a two-sided document with a tablet bindingFlip Pages Up Preserve Layout Make the HP Deskjet the default printer Set default print settingsPrinter software Windows 2000 usersTo change the default print settings Printer Properties dialog boxTo open the Printer Properties dialog box Whats This? help Ink Status windowDownload printer software updates To download a printer software updateDownload HP Photosmart Software Maintenance Install print cartridgesPrint cartridge combinations Selection numbersInstallation instructions To install a print cartridgePrinting with one print cartridge Remove plastic tape Maintenance Automatically clean print cartridges Align print cartridgesTo align print cartridges Click Align the Print CartridgesCalibrate print quality View estimated ink levelsManually clean print cartridges Maintain the printer bodyRemove ink from your skin and clothing To remove smudges, stains, or dried ink from the exteriorTo prepare to clean To manually clean print cartridge contactsMaintain print cartridges Print cartridge storage and handling Print cartridge protectorPrinter Toolbox To open the printer ToolboxTroubleshooting Error messagesPrint cartridge error messages Installation problems Other error messagesSolution To resolve the problem Unknown Device message displaysTo reinstall the printer software Printer lights are on or flashingPrinter name does not appear Power light is flashing What the flashing light meansBoth Power and Resume lights are flashing Resume light is flashingPrint Cartridge Status lights are on or flashing Printer does not print Front USB port lights are flashingVerify the following Check the printer lightsTo stop and restart the print service Printer is stalledClear the print queue Document prints slowly If the printer still does not printPrint cartridge problems Solution To verify and install the correct print cartridgesComputer does not meet system requirements Incorrect or missing print cartridgePrint cartridge is faulty or not installed properly Click the Estimated Ink Levels tabLow on ink Paper problems Paper jamTo clear a paper jam Paper problems Out-of-paper message Printer prints on multiple sheets at oncePhotos do not print correctly Check the paper trayCheck the printer properties Paper might be loaded improperlyHorizontal lines appear on a photo Solution Part of the photo is fadedFading occurs on the edges of a photo Problems with borderless documents Borderless printing guidelinesFading occurs near the edges of a photo Streaks appear in a light portion of a photo Solution Image is printed at an angle Solution Ink smearsPhoto has an unwanted border For most paper types For photo paper with a tear-off tabPrint quality is poor Faded prints with ink streaksPrints are faded Solution Blank pages print SolutionDocument is printed off-center or at an angle Solution Document is misprintedText and images are misaligned Envelope is printed at an angle Solution Document does not reflect the new print settingsTo install the HP Photosmart Software Front USB port problems Images in a connected digital camera do not printIf you continue to have problems Front USB port lights are flashing SolutionInk cartridge warranty information HP supportPhone support period Placing a call After the phone support periodOrder supplies Order paper or other media Order print cartridgesCountry/region Number for ordering Printer specifications Technical informationMaterial safety data sheets Paper usePlastics Recycling programAppendix C LED indicator statement FCC statementVcci Class B compliance statement for users in Japan Appendix C Technical information Index Page USB 114