HP D4200 manual Photos do not print correctly, Check the paper tray, Check the printer properties

Page 91

Paper might be loaded improperly

The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the paper. Reload the paper into the paper tray, pushing the paper until you feel resistance, and then slide the paper guide firmly against the edge of the paper stack.

The printer also might print on multiple sheets if different paper types are loaded in the printer. For example, photo paper might be mixed with plain paper. Empty the paper tray and load only the paper type that is appropriate for the document that you are printing.

Photos do not print correctly

•Check the paper tray

•Check the printer properties

•Colors are tinted or incorrect

•Horizontal lines appear on a photo

•Part of the photo is faded

Check the paper tray

1.Verify that the photo paper is placed in the paper tray with the side to be printed on facing down.

2.Slide the paper forward until it stops.

3.Slide the paper guide firmly against the edge of the paper.

Do not press the guide so firmly against the paper that the paper bends or curls.

Check the printer properties

Open the Printer Properties dialog box and verify the following options:

Tab

Features

Setting

Size: An appropriate paper size

Paper Type: An appropriate photo paper

Print Quality: Best or Maximum dpi

Colors are tinted or incorrect

Solution: If colors in photos appear tinted or incorrect, follow these steps:

1.Verify that neither print cartridge is low on ink.

For more information, see View estimated ink levels. If neither print cartridge is low on ink, proceed to step 2.

2.Align the print cartridges.

3.Reprint the photo.

4.If colors continue to appear tinted or incorrect, open the Printer Properties dialog box, click the Color tab, and then click the More color options button.

5.Adjust the colors by using the More color options dialog box.

Photos do not print correctly

89

Image 91

Contents HP Deskjet D4200 Printer series Terms and conventions Accessibility VisualHewlett-Packard Company notices AcknowledgementsContents Printing tips Print other documentsPrinter software Troubleshooting MaintenanceOrder supplies HP supportTechnical information Section Description WelcomeSection Description Special features Printer at a glance Get startedPrint cartridges Ink-backup mode Buttons and lights Power button and light Print Cartridge Status lights Photosmart Essential button Front USB port lights Resume button and lightPaper trays Cancel iconTo unfold the paper trays Unfold the paper traysPaper guide Input trayOutput tray To fold the paper trays Fold the paper traysPrint cartridges Replace print cartridges Ink-backup modeUse print cartridges Exit ink-backup mode Ink-backup mode outputTo remove plastic tape from a print cartridge USB Connect the printerAbout the Photosmart Essential button Print using the Photosmart Essential buttonAbout the HP Photosmart Software About the front USB port Print photos using the front USB portPrint photos from the front USB port To print from the front USB port About the front USB port lightsPage Print borderless photos Learn how to print photosLearn how to perform other photo printing tasks Print photosPrint Prepare to printClick the Printing Shortcuts tab Orientation Portrait or Landscape Print photos with a borderPrepare to print HP Real Life Technologies photo fix To change the HP Real Life Technologies settingPhoto print cartridge Exif Print Advanced color settingsTo install the photo print cartridge To specify advanced color settingsStorage Save money when printing photosStore and handle photo paper To print Exif Print-enhanced photosOther photo projects Share photos with friends and familyPrint e-mail Print other documentsPrint documents Print letters Print envelopes Print postcards Print hagaki cards Print index cards and other small media Print labels Print CD/DVD tattoos Print transparencies Print brochures Two-sided printing Manual Print greeting cardsGreeting cards Print Quality Normal Print bookletsLeft Edge Booklet Right Edge Booklet Paper Type Plain paper Orientation Portrait or Landscape Print postersPrint iron-on transfers Click Printer Features, and then set Mirror Image to On Print a test Printing tipsPrinting shortcuts To create a printing shortcut Fast/Economical printingCreate printing shortcuts Use printing shortcutsChange the print speed or quality General Everyday printingPresentation printing Select a paper typeMaximum dpi Print resolutionPrint quality settings To view the print resolutionSet the page order Print in grayscaleSet a custom paper size To print multiple pages on a single sheet of paper Print multiple pages on a single sheet of paperResize a document Print previewSelect the Show preview before printing check box Two-sided printingBound two-sided documents To preview a printed documentTo print a two-sided document with a tablet binding To print a two-sided document with a book bindingFlip Pages Up Preserve Layout Windows 2000 users Make the HP Deskjet the default printerSet default print settings Printer softwarePrinter Properties dialog box To change the default print settingsTo open the Printer Properties dialog box Ink Status window Whats This? helpTo download a printer software update Download printer software updatesDownload HP Photosmart Software Selection numbers MaintenanceInstall print cartridges Print cartridge combinationsTo install a print cartridge Installation instructionsPrinting with one print cartridge Remove plastic tape Maintenance Click Align the Print Cartridges Automatically clean print cartridgesAlign print cartridges To align print cartridgesView estimated ink levels Calibrate print qualityTo remove smudges, stains, or dried ink from the exterior Manually clean print cartridgesMaintain the printer body Remove ink from your skin and clothingTo manually clean print cartridge contacts To prepare to cleanMaintain print cartridges Print cartridge protector Print cartridge storage and handlingTo open the printer Toolbox Printer ToolboxError messages TroubleshootingPrint cartridge error messages Other error messages Installation problemsUnknown Device message displays Solution To resolve the problemPrinter lights are on or flashing To reinstall the printer softwarePrinter name does not appear What the flashing light means Power light is flashingResume light is flashing Both Power and Resume lights are flashingPrint Cartridge Status lights are on or flashing Check the printer lights Printer does not printFront USB port lights are flashing Verify the followingPrinter is stalled To stop and restart the print serviceClear the print queue If the printer still does not print Document prints slowlyIncorrect or missing print cartridge Print cartridge problemsSolution To verify and install the correct print cartridges Computer does not meet system requirementsClick the Estimated Ink Levels tab Print cartridge is faulty or not installed properlyLow on ink Paper jam Paper problemsTo clear a paper jam Paper problems Printer prints on multiple sheets at once Out-of-paper messagePaper might be loaded improperly Photos do not print correctlyCheck the paper tray Check the printer propertiesPart of the photo is faded Horizontal lines appear on a photo SolutionFading occurs on the edges of a photo Borderless printing guidelines Problems with borderless documentsFading occurs near the edges of a photo Streaks appear in a light portion of a photo Solution Ink smears Image is printed at an angle SolutionPhoto has an unwanted border For photo paper with a tear-off tab For most paper typesFaded prints with ink streaks Print quality is poorBlank pages print Solution Prints are faded SolutionDocument is misprinted Document is printed off-center or at an angle SolutionText and images are misaligned Document does not reflect the new print settings Envelope is printed at an angle SolutionTo install the HP Photosmart Software Images in a connected digital camera do not print Front USB port problemsFront USB port lights are flashing Solution If you continue to have problemsHP support Ink cartridge warranty informationAfter the phone support period Phone support period Placing a callOrder paper or other media Order print cartridges Order suppliesCountry/region Number for ordering Technical information Printer specificationsRecycling program Material safety data sheetsPaper use PlasticsAppendix C FCC statement LED indicator statementVcci Class B compliance statement for users in Japan Appendix C Technical information Index Page USB 114