HP D4200 manual Printer does not print, Front USB port lights are flashing, Verify the following

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Chapter 12

Front USB port lights are flashing

If the front USB port lights are flashing, follow the instructions in Front USB port lights are flashing.

Printer does not print

•Verify the following

•Check the printer lights

•Check the printer cable connection

•Clear the print queue

•Printer is stalled

•If the printer still does not print

Verify the following

Verify the following conditions if the printer is not printing:

•The printer is connected to the power source.

•The cable connections are secure.

•The printer is turned on.

•The print cartridges are the correct print cartridges for the printer and are properly installed.

For more information, see Print cartridges and Installation instructions.

•The paper or other media is correctly loaded in the paper tray.

•The printer cover is closed.

•The rear access door is attached.

Check the printer lights

The printer lights indicate the printer status and alert you to potential problems.

For more information, see Printer lights are on or flashing.

Check the printer cable connection

If your printer and computer are connected with a USB cable and the devices are not communicating with each other, try the following:

•Make sure the power cord is firmly connected to the printer and plugged into a power outlet.

•Check the USB cable. If you are using an older cable, it might not be working properly. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length.

•Check the connection from your printer to your computer. Verify that the USB cable is securely plugged into the USB port on the back of your printer. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn your printer off and then on again.

80 Troubleshooting

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Contents HP Deskjet D4200 Printer series Acknowledgements Accessibility VisualHewlett-Packard Company notices Terms and conventionsContents Printing tips Print other documentsPrinter software Maintenance TroubleshootingOrder supplies HP supportTechnical information Welcome Section DescriptionSection Description Special features Get started Printer at a glancePrint cartridges Ink-backup mode Buttons and lights Power button and light Print Cartridge Status lights Photosmart Essential button Resume button and light Front USB port lightsCancel icon Paper traysUnfold the paper trays To unfold the paper traysPaper guide Input trayOutput tray Fold the paper trays To fold the paper traysPrint cartridges Replace print cartridges Ink-backup modeUse print cartridges Exit ink-backup mode Ink-backup mode outputTo remove plastic tape from a print cartridge Connect the printer USBAbout the Photosmart Essential button Print using the Photosmart Essential buttonAbout the HP Photosmart Software About the front USB port Print photos using the front USB portPrint photos from the front USB port About the front USB port lights To print from the front USB portPage Print photos Learn how to print photosLearn how to perform other photo printing tasks Print borderless photosPrint Prepare to printClick the Printing Shortcuts tab Print photos with a border Orientation Portrait or LandscapePrepare to print HP Real Life Technologies photo fix To change the HP Real Life Technologies settingPhoto print cartridge To specify advanced color settings Advanced color settingsTo install the photo print cartridge Exif PrintTo print Exif Print-enhanced photos Save money when printing photosStore and handle photo paper StorageShare photos with friends and family Other photo projectsPrint other documents Print e-mailPrint documents Print letters Print envelopes Print postcards Print hagaki cards Print index cards and other small media Print labels Print CD/DVD tattoos Print transparencies Print brochures Two-sided printing Manual Print greeting cardsGreeting cards Print booklets Print Quality NormalLeft Edge Booklet Right Edge Booklet Print posters Paper Type Plain paper Orientation Portrait or LandscapePrint iron-on transfers Click Printer Features, and then set Mirror Image to On Print a test Printing tipsPrinting shortcuts Use printing shortcuts Fast/Economical printingCreate printing shortcuts To create a printing shortcutSelect a paper type General Everyday printingPresentation printing Change the print speed or qualityTo view the print resolution Print resolutionPrint quality settings Maximum dpiSet the page order Print in grayscaleSet a custom paper size Print preview Print multiple pages on a single sheet of paperResize a document To print multiple pages on a single sheet of paperTo preview a printed document Two-sided printingBound two-sided documents Select the Show preview before printing check boxTo print a two-sided document with a tablet binding To print a two-sided document with a book bindingFlip Pages Up Preserve Layout Printer software Make the HP Deskjet the default printerSet default print settings Windows 2000 usersPrinter Properties dialog box To change the default print settingsTo open the Printer Properties dialog box Whats This? help Ink Status windowTo download a printer software update Download printer software updatesDownload HP Photosmart Software Print cartridge combinations MaintenanceInstall print cartridges Selection numbersTo install a print cartridge Installation instructionsPrinting with one print cartridge Remove plastic tape Maintenance To align print cartridges Automatically clean print cartridgesAlign print cartridges Click Align the Print CartridgesCalibrate print quality View estimated ink levelsRemove ink from your skin and clothing Manually clean print cartridgesMaintain the printer body To remove smudges, stains, or dried ink from the exteriorTo manually clean print cartridge contacts To prepare to cleanMaintain print cartridges Print cartridge storage and handling Print cartridge protectorPrinter Toolbox To open the printer ToolboxError messages TroubleshootingPrint cartridge error messages Installation problems Other error messagesSolution To resolve the problem Unknown Device message displaysPrinter lights are on or flashing To reinstall the printer softwarePrinter name does not appear Power light is flashing What the flashing light meansBoth Power and Resume lights are flashing Resume light is flashingPrint Cartridge Status lights are on or flashing Verify the following Printer does not printFront USB port lights are flashing Check the printer lightsPrinter is stalled To stop and restart the print serviceClear the print queue Document prints slowly If the printer still does not printComputer does not meet system requirements Print cartridge problemsSolution To verify and install the correct print cartridges Incorrect or missing print cartridgePrint cartridge is faulty or not installed properly Click the Estimated Ink Levels tabLow on ink Paper jam Paper problemsTo clear a paper jam Paper problems Out-of-paper message Printer prints on multiple sheets at onceCheck the printer properties Photos do not print correctlyCheck the paper tray Paper might be loaded improperlyPart of the photo is faded Horizontal lines appear on a photo SolutionFading occurs on the edges of a photo Borderless printing guidelines Problems with borderless documentsFading occurs near the edges of a photo Streaks appear in a light portion of a photo Solution Image is printed at an angle Solution Ink smearsPhoto has an unwanted border For most paper types For photo paper with a tear-off tabPrint quality is poor Faded prints with ink streaksPrints are faded Solution Blank pages print SolutionDocument is misprinted Document is printed off-center or at an angle SolutionText and images are misaligned Document does not reflect the new print settings Envelope is printed at an angle SolutionTo install the HP Photosmart Software Front USB port problems Images in a connected digital camera do not printIf you continue to have problems Front USB port lights are flashing SolutionInk cartridge warranty information HP supportPhone support period Placing a call After the phone support periodOrder supplies Order paper or other media Order print cartridgesCountry/region Number for ordering Printer specifications Technical informationPlastics Material safety data sheetsPaper use Recycling programAppendix C FCC statement LED indicator statementVcci Class B compliance statement for users in Japan Appendix C Technical information Index Page USB 114