HP 670C manual Properly installed print cartridge

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SECTION FOUR

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Symptom

Solution

The power

 

 

Make sure the printer is on, that all connections are firm, and you are using

light is on, but no

the correct cable; the bi-directional HP IEEE-1284 Compliant Parallel

page came out

Interface cable is recommended.

 

 

 

of the printer.

Make sure the top cover of the printer is closed, and you put paper into the

 

 

 

 

 

 

lower (IN) tray correctly.

 

 

 

 

 

 

The printer may not be in the ready-to-print state. Press the resume

 

 

 

button on the front of the printer. If the resume

light is blinking, check the

 

 

 

error message displayed on your computer screen for additional

 

 

 

 

 

instructions. Resend the document. If the document still doesn’t print, cycle

 

 

 

the power to the printer off and back on by pressing the power

 

button

 

 

 

 

 

 

 

twice. Then resend the document.

 

 

 

 

 

 

The printer is improperly connected to the computer. Make sure the printer

 

 

 

cable is firmly connected to the parallel port of the printer and the computer.

 

 

 

Close any screen saver or other software programs that are open and

 

 

 

running in the background. Restart Windows, then reinstall the printer

 

 

 

software.

 

 

 

 

 

 

Make sure your software is properly set up for the printer. Follow the

 

 

 

instructions in your software program’s manual.

 

 

 

 

 

 

Tape is covering the ink nozzles or vent hole of a print cartridge. Remove the

 

 

 

print cartridge and remove any pieces of tape. Reinstall the print cartridge.

 

 

 

One of the print cartridges is improperly installed in the printer. Make sure

 

 

 

each print cartridge snaps into place with the arrow aligned with the dot(s)

 

 

 

on the cradle top. Make sure that both print cartridge cradles contain a

 

 

 

properly installed print cartridge.

 

 

 

 

 

 

One of the print cartridges is clogged or out of ink. Clean the print cartridges

 

 

 

as described on page 47. If this doesn’t fix the problem, install a new print

 

 

 

cartridge.

 

 

 

 

 

 

 

 

Both lights are

The printer failed. Turn off the printer and turn it on again. If the lights stay

on, and nothing

on, see Contacting Customer Support on page 61.

 

 

prints.

 

 

 

 

 

 

 

 

 

The printer

Make sure both print cartridges are properly installed, that tape is not

appears to be

covering the ink nozzles, and that the cartridges are not clogged or out of ink.

printing, but the

Make sure you’ve selected the HP DeskJet 670C Series printer as the default

 

 

 

paper is blank

printer.

when ejected.

 

 

 

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Contents User’s Guide Manual Part Number C5884-90126Printing History Removing Paper, Envelopes, Cards Selecting and Storing Paper, EnvelopesAdding Paper, Envelopes, Cards IiiIndex Using HP Printer Software Setup How Printing WorksUsing the HP Printer Software About FontsOpening the HP Print Settings Box SettingsHow to Print Check your print settingsChecking Printing Progress While You’re PrintingIf You Run Out of Paper Before You’re Finished How to Print on Both Sides of the Paper PaperWhen the paper is ready, click Continue If Something Goes Wrong During Printing Out of PaperHow to Turn Off Color About Printing in ColorUpdating the Printer Software Using PAPER, Cards ENVELOPES, Transparencies Labels Determining the Print Side of PaperGuidelines for Using Paper Selecting Paper Selecting EnvelopesSelecting Transparencies, Labels, and Other Paper Storing Paper, Envelopes, Cards, Labels, and TransparenciesUsing Standard Size Paper Paper Width AdjusterPaper Length Adjuster Using Non-Standard Size Paper Make sure the paper does not bend in the in tray 2184025 Using Index Cards and Postcards Remove the OUT trayRaise the card guide Card Stack Using Envelopes Using the Single Envelope Slot Loading Envelopes in the in Tray 2184031 Using Avery Paper Labels Use this procedure to print on sheets of Avery paper labelsMake sure the sheets do not bend in the in tray Adding Paper, Envelopes, Cards, or Transparencies Removing Paper, Envelopes, Cards, or TransparenciesUsing Print Cartridges Storing and Using Print CartridgesAligning the Print Cartridges Removing a Print CartridgeWith the printer turned on, open the top cover Cleaning the Print Cartridges From the HP ToolboxFrom the printer buttons Printer Cleaning Procedure Materials You Will NeedRemove the Print Cartridges Clean the Print Cartridges Clean the Print Cartridge CradleClean the Service Station Reinstall the Print CartridgesHow You Can Find the Solution HP Toolbox for troubleshootingUsing the HP Toolbox Where’s the HP Toolbox?Windows Symptom Solution If Nothing PrintsProperly installed print cartridge Symptom Solution Cards do not advance into the printer If Print Quality is Poor If Margins are Printed Wrong If Text or Pictures are Printed Wrong Printed colors Electronic support information Troubleshooting using the ToolboxContacting Customer Support User forumsHP web site HP First Fax Printer softwareAfter the warranty Extended warranty optionsCalling HP Customer Support Section Four REFERENCE, Specifications Ordering Information Maintaining Your PrinterIncreasing Printer Performance Standard Drying Times Ink Drying TimesAbout Page Orientation Custom Paper LimitationsPaper Size Left and Right Bottom Margin Margins Printable Areas For Cards Printable Area For Sheet PaperPrintable Area For Envelopes Specifications US No envelope 104.7 x 241.3 mm 4.12 x 9.5 FCC Statement USA LED Indicator StatementPower Adapter Statement RRL Korean Class B Product Vcci Japan Class 2 ProductAvailable Supplies and Accessories Power Module A., Canada 120V/60Hz Fax 305 Blue Lagoon Drive, Suite Miami, FL Ordering InformationCanada 800 387-3154, 905 Fax 905 206-3485/-3739 Toronto 416 52 5 326-4600, Fax 54 1Declaration of Conformity Printing In DOS HP DeskJet Control Panel for DOSWhat is a printer driver? DOS Printer DriversPrinter Driver Level of Support Installing the HP DeskJet Control Panel for DOS HP DeskJet Control Panel for DOSHelp in the HP DeskJet Control Panel for DOS Aligning the Print Cartridges Cleaning the Print CartridgesFollow the instructions on the screen Supported Character SetsLines of Text Per Printer Commands and Control CodesDOS Reference Number of Lines/Characters in Landscape OrientationInternal Printer Fonts If Problems Occur Appendix D E Postcards OUT Page Hewlett-Packard Limited Warranty Statement
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