HP 670C manual If Text or Pictures are Printed Wrong

Page 47

IF YOU HAVE A PRINTING PROBLEM

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If Text or Pictures are Printed Wrong

 

 

 

 

If the text or pictures of your documents are printed incorrectly

 

on the pages, first be sure that you have set your software to

 

print within the printable area of the paper loaded in the printer.

 

Then make sure that you have used the formatting features of

 

your software to create the design or layout as you intended.

 

 

Symptom

Solution

 

 

Font selections

The fonts are not installed or are selected improperly. See your software

are not printing.

program manual for selecting fonts within the program. Also make sure that

 

the selected fonts are installed on your computer.

 

 

The printout is

The wrong printer driver may be selected. Reinstall the printer driver using

illegible.

the installation instructions in First Time Setup.

 

The print settings in your software program are incorrect. Make sure the print

 

settings in your software program are set as desired.

 

See If Print Quality is Poor on page 57.

 

 

Black and white

See If Colors are Printed Wrong next.

instead of color,

 

 

or wrong colors

 

 

are printed.

 

 

 

 

 

If Colors are Printed Wrong

 

 

 

 

If you observe that the colors in your documents are printed

 

incorrectly on the pages, first be sure that you have set your

 

software for color printing. Next, be sure the print cartridges are

 

aligned.

 

If you still experience problems with the printing of colors, find

 

the symptom and solution in the following table.

 

 

Symptom

Solution

 

 

Missing colors.

Color printing is not selected in your software. Be sure to select a color

 

printout mode in the HP print settings box.

 

The color print cartridges may need cleaning. Clean the print cartridges as

 

described on page 47.

 

Make sure you didn’t select Print in Grayscale in the HP print settings box.

 

 

 

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Contents Manual Part Number C5884-90126 User’s GuidePrinting History Iii Selecting and Storing Paper, EnvelopesAdding Paper, Envelopes, Cards Removing Paper, Envelopes, CardsIndex Using HP Printer Software How Printing Works SetupAbout Fonts Using the HP Printer SoftwareSettings Opening the HP Print Settings BoxCheck your print settings How to PrintIf You Run Out of Paper Before You’re Finished Checking Printing ProgressWhile You’re Printing Paper How to Print on Both Sides of the PaperWhen the paper is ready, click Continue Out of Paper If Something Goes Wrong During PrintingUpdating the Printer Software How to Turn Off ColorAbout Printing in Color Determining the Print Side of Paper Using PAPER, Cards ENVELOPES, Transparencies LabelsGuidelines for Using Paper Selecting Envelopes Selecting PaperStoring Paper, Envelopes, Cards, Labels, and Transparencies Selecting Transparencies, Labels, and Other PaperPaper Width Adjuster Using Standard Size PaperPaper Length Adjuster Using Non-Standard Size Paper Make sure the paper does not bend in the in tray 2184025 Raise the card guide Using Index Cards and PostcardsRemove the OUT tray Card Stack Using Envelopes Using the Single Envelope Slot Loading Envelopes in the in Tray 2184031 Use this procedure to print on sheets of Avery paper labels Using Avery Paper LabelsMake sure the sheets do not bend in the in tray Removing Paper, Envelopes, Cards, or Transparencies Adding Paper, Envelopes, Cards, or TransparenciesStoring and Using Print Cartridges Using Print CartridgesWith the printer turned on, open the top cover Aligning the Print CartridgesRemoving a Print Cartridge From the printer buttons Cleaning the Print CartridgesFrom the HP Toolbox Remove the Print Cartridges Printer Cleaning ProcedureMaterials You Will Need Clean the Print Cartridge Cradle Clean the Print CartridgesReinstall the Print Cartridges Clean the Service StationHP Toolbox for troubleshooting How You Can Find the SolutionWindows Using the HP ToolboxWhere’s the HP Toolbox? If Nothing Prints Symptom SolutionProperly installed print cartridge Symptom Solution Cards do not advance into the printer If Print Quality is Poor If Margins are Printed Wrong If Text or Pictures are Printed Wrong Printed colors User forums Troubleshooting using the ToolboxContacting Customer Support Electronic support informationPrinter software HP web site HP First FaxCalling HP Customer Support After the warrantyExtended warranty options Section Four Maintaining Your Printer REFERENCE, Specifications Ordering InformationIncreasing Printer Performance Custom Paper Limitations Ink Drying TimesAbout Page Orientation Standard Drying TimesPaper Size Left and Right Bottom Margin Margins Printable Area For Envelopes Printable Areas For CardsPrintable Area For Sheet Paper Specifications US No envelope 104.7 x 241.3 mm 4.12 x 9.5 Vcci Japan Class 2 Product LED Indicator StatementPower Adapter Statement RRL Korean Class B Product FCC Statement USAAvailable Supplies and Accessories Power Module A., Canada 120V/60Hz 52 5 326-4600, Fax 54 1 Ordering InformationCanada 800 387-3154, 905 Fax 905 206-3485/-3739 Toronto 416 Fax 305 Blue Lagoon Drive, Suite Miami, FLDeclaration of Conformity HP DeskJet Control Panel for DOS Printing In DOSDOS Printer Drivers What is a printer driver?Printer Driver Level of Support HP DeskJet Control Panel for DOS Installing the HP DeskJet Control Panel for DOSHelp in the HP DeskJet Control Panel for DOS Supported Character Sets Cleaning the Print CartridgesFollow the instructions on the screen Aligning the Print CartridgesNumber of Lines/Characters in Landscape Orientation Printer Commands and Control CodesDOS Reference Lines of Text PerInternal Printer Fonts If Problems Occur Appendix D E Postcards OUT Page Hewlett-Packard Limited Warranty Statement