HP 670C manual If Print Quality is Poor

Page 45

IF YOU HAVE A PRINTING PROBLEM

••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••

If Print Quality is Poor

You can often solve print quality problems by using only the print side of the paper, envelopes, cards, or transparencies, or by loading a different media type.

Symptom

Solution

 

 

Print is fuzzy, or lines or dots are missing from the characters in the printout, making the ink coverage inconsistent.

The connection between a print cartridge and the cradle is intermittent. Remove the print cartridge and reinstall it.

You can control the amount of ink on the page by changing the Print Quality (on the Setup tab of the HP print settings box).

You may have run out of ink. Replace the cartridges.

If ink is smearing or is splotchy, you might need to clean the ink cartridges, as described on page 47.

Color and black

The print cartridges need to be aligned, as described in page 46.

printing are

 

mispositioned.

 

 

 

Garbled or

The printer failed or the computer-to-printer connection failed. Turn off the

strange text

printer, disconnect the printer cable from the back of the printer, and turn

characters

the printer on again. Print a self-test as described on page 14. If the self-test

(such as hearts

doesn’t print, the printer failed: see Contacting Customer Support on

page 61. If the printer is not the problem, reconnect the printer cable and

or smiling faces),

resend the file to the printer. If the printout is still garbled, the problem may

or distorted

be with the printer cable, the cable connections, or the computer port. Try

graphic images

another printer cable. If the printer cable is not the problem, see Contacting

appear in

Customer Support on page 61.

printout.

 

 

 

Ink is smearing

Let the ink dry before you handle the printed pages.

or paper is

Make sure the paper type setting matches the type of paper, cards,

wrinkling.

envelopes, or transparency film in the printer.

 

 

Darker intensity settings print more ink; lighter intensity settings print less ink.

 

Reduce the amount of ink printed by manually reducing the intensity setting.

 

The paper is inappropriate. Try another type of paper.

 

The wrong type of labels were used or the labels were loaded incorrectly in

 

the IN tray. The ink does not dry on plastic and clear labels.

 

The print cartridges, cradle, or service station needs cleaning. Perform the

 

cleaning procedures as described beginning on page 48.

 

 

••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••••••••••••••••••••••••••••• ••••••••••••••••••••••••

57

Page 44 Page 46
Image 45
Page 44 Page 46
Contents Manual Part Number C5884-90126 User’s GuidePrinting History Adding Paper, Envelopes, Cards Selecting and Storing Paper, EnvelopesRemoving Paper, Envelopes, Cards IiiIndex Using HP Printer Software How Printing Works SetupAbout Fonts Using the HP Printer SoftwareSettings Opening the HP Print Settings BoxCheck your print settings How to PrintChecking Printing Progress While You’re PrintingIf You Run Out of Paper Before You’re Finished Paper How to Print on Both Sides of the PaperWhen the paper is ready, click Continue Out of Paper If Something Goes Wrong During PrintingHow to Turn Off Color About Printing in ColorUpdating the Printer Software Determining the Print Side of Paper Using PAPER, Cards ENVELOPES, Transparencies LabelsGuidelines for Using Paper Selecting Envelopes Selecting PaperStoring Paper, Envelopes, Cards, Labels, and Transparencies Selecting Transparencies, Labels, and Other PaperPaper Width Adjuster Using Standard Size PaperPaper Length Adjuster Using Non-Standard Size Paper Make sure the paper does not bend in the in tray 2184025 Using Index Cards and Postcards Remove the OUT trayRaise the card guide Card Stack Using Envelopes Using the Single Envelope Slot Loading Envelopes in the in Tray 2184031 Use this procedure to print on sheets of Avery paper labels Using Avery Paper LabelsMake sure the sheets do not bend in the in tray Removing Paper, Envelopes, Cards, or Transparencies Adding Paper, Envelopes, Cards, or TransparenciesStoring and Using Print Cartridges Using Print CartridgesAligning the Print Cartridges Removing a Print CartridgeWith the printer turned on, open the top cover Cleaning the Print Cartridges From the HP ToolboxFrom the printer buttons Printer Cleaning Procedure Materials You Will NeedRemove the Print Cartridges Clean the Print Cartridge Cradle Clean the Print CartridgesReinstall the Print Cartridges Clean the Service StationHP Toolbox for troubleshooting How You Can Find the SolutionUsing the HP Toolbox Where’s the HP Toolbox?Windows If Nothing Prints Symptom SolutionProperly installed print cartridge Symptom Solution Cards do not advance into the printer If Print Quality is Poor If Margins are Printed Wrong If Text or Pictures are Printed Wrong Printed colors Contacting Customer Support Troubleshooting using the ToolboxElectronic support information User forumsPrinter software HP web site HP First FaxAfter the warranty Extended warranty optionsCalling HP Customer Support Section Four Maintaining Your Printer REFERENCE, Specifications Ordering InformationIncreasing Printer Performance About Page Orientation Ink Drying TimesStandard Drying Times Custom Paper LimitationsPaper Size Left and Right Bottom Margin Margins Printable Areas For Cards Printable Area For Sheet PaperPrintable Area For Envelopes Specifications US No envelope 104.7 x 241.3 mm 4.12 x 9.5 Power Adapter Statement RRL Korean Class B Product LED Indicator StatementFCC Statement USA Vcci Japan Class 2 ProductAvailable Supplies and Accessories Power Module A., Canada 120V/60Hz Canada 800 387-3154, 905 Fax 905 206-3485/-3739 Toronto 416 Ordering InformationFax 305 Blue Lagoon Drive, Suite Miami, FL 52 5 326-4600, Fax 54 1Declaration of Conformity HP DeskJet Control Panel for DOS Printing In DOSDOS Printer Drivers What is a printer driver?Printer Driver Level of Support HP DeskJet Control Panel for DOS Installing the HP DeskJet Control Panel for DOSHelp in the HP DeskJet Control Panel for DOS Follow the instructions on the screen Cleaning the Print CartridgesAligning the Print Cartridges Supported Character SetsDOS Reference Printer Commands and Control CodesLines of Text Per Number of Lines/Characters in Landscape OrientationInternal Printer Fonts If Problems Occur Appendix D E Postcards OUT Page Hewlett-Packard Limited Warranty Statement
Top Page Image Contents