HP 2500C/CM manual Troubleshooting, Series Toolbox in Windows 95, 98 and NT

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Installing the PostScript Module

22

Installing Additional Memory

25

LCD Messages

 

Control Panel Menus

27

Overview

27

Paper Handling Menu

28

Diagnostics Menu

29

Information Menu

29

Self Test Menu

30

Print Quality Menu

30

Printing Menu

31

IO Menu

32

Resets Menu

32

Configuration Menu

33

MIO Menu

33

PostScript Menu

33

Understanding Printer Messages

34

Troubleshooting

 

General Troubleshooting Tips

37

Non-Recoverable Error

38

Troubleshooting Feature in Toolbox

38

To use the troubleshooting feature in the HP 2500C

 

Series Toolbox in Windows 95, 98 and NT 4.0

38

To use the troubleshooting feature in the

 

HP 2500C Series Toolbox in Windows 3.1x

38

Printer does not Print

39

Partial or Blank Page Printed

39

Bad or Poor Print Quality

40

Text or Graphics are Cut Off

40

Garbage Printed

41

Clearing Paper Jams

41

Tips for Avoiding Paper Jams

42

Printhead Diagnostics

42

Understanding the Diagnostic Test

44

Customer Support

45

HP Supplies and Accessories

48

Printer Specifications

50

Minimum Printing Margins

54

Hewlett-Packard Limited Warranty Statement

55

Declaration of Conformity

57

Regulatory Notices

59

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Contents USER’S Guide Acknowledgments Edition 1 FebruaryContents Troubleshooting Series Toolbox in Windows 95, 98 and NTPlease ensure that you have the following computer setup Printer Features and BenefitsSystem Requirements RecommendedPrinter Parts and Locations Control Panel LayoutLEDs Control Panel KeysOr requires attention Setup Poster Sturdy, level surface for placementBased cleaning solutions Adequate power supplyEnsure that the computer is turned off HP JetDirect internal print serverGerman Finnish French Dutch Danish Portuguese Polish Italian Czech SpanishInstall Ink Cartridges Remove the protective tape from each printhead Make sure the printer is turned onPush the printheads down firmly Load Paper in Tray Page 330 x 483 mm Align Printheads Install the Printer Software Customizing the Printer SoftwareInstalling the PostScript Printer Software into a PC To do thisBasic Printing Tasks Loading the TraysLoading Media in Tray Press the button to printPress to start printing Loading Media in the Rear Manual FeedMonitoring and Replacing Ink Cartridges Replacing Printheads Using the HP 2500C Series Printer Software PCL Printer Software ComponentsChanging Print Settings Select Your Printer Using the Printer on a NetworkPrinting with Special Features and Options Click Close and exit the Control PanelSelect a Special Feature HP ZoomSmart Scaling TechnologyWatermark Mirror ImageMaintaining the Printer Clean PrintheadsAlign Printheads Calibrate Color When you have finished entering the values press SelectPostScript Printing Memory Requirements Page PS FW VER Installing Additional Memory Page Control Panel Menus OverviewPlain Paper Handling Menu Values ExplanationHP Photo Diagnostics Menu Explanation Information Menu ExplanationSelf Test Menu Explanation Print Quality Menu Values ExplanationPrinting Menu Values Explanation Resets Menu Explanation IO Menu Values ExplanationMIO Menu Configuration Menu Values ExplanationValues Explanation Understanding Printer Messages Explanation Solution OUT Right BackPanel OUT Tray 2 PaperWrong Media TYPE, ActionUnexpected Paper SizeGeneral Troubleshooting Tips LCD Error Type Example FunctionReinsert XxxxModel Printer serial number Error code number Non-Recoverable ErrorTroubleshooting Feature in Toolbox Printer does not Print Check the power Check printer setupPrint a Diagnostic Check network setupBad or Poor Print Quality Check print quality setting Check paper type settingText or Graphics are Cut Off Check margin settings Tray 3 pulled out during printingCheck document file Garbage Printed Check cable connectionClearing Paper Jams Tips for Avoiding Paper Jams Printhead DiagnosticsMake sure nothing is blocking the paper paths Page Understanding the Diagnostic Test Customer Support For customers in Asia-Pacific Australia ChinaHong Kong 2506 India Indonesia 21-352 KoreaUnited Kingdom For Asia-Pacific AustraliaHong Kong 800 96 India Indonesia 21 350 KoreaNumber Description C6043A HP Premium Photo PaperHP Premium Transparency Film Black Resolution Color ResolutionPrint Method Black Text Letter / A4 11 x 17 / A3HP2500CM ManagementPaper Handling Media Weight FeaturesMaximum Print AreaPower Supply DimensionsWeight WarrantyPaper Size Or 100 x 148mm to 137 117 330 x 483mm 97mm 12.7mmExtent of Limited Warranty Printer for the particular failure or damageLimitations of Warranty Limitations of LiabilityLocal Law Conforms to the following Product Specifications SafetyDeclaration of Conformity Manufacturers NamePower Cord Statement Safety InformationInstall the product securely on a stable surface LEDs Classification Energy ConsumptionPage Copyright 1999 Hewlett-Packard Company

2500C/CM specifications

The HP 2500C/CM series printers represent a significant advancement in color printing technology, catering to businesses and professionals who require high-quality outputs combined with efficiency. Launched in the late 1990s, these models quickly gained popularity due to their blend of versatility, speed, and affordability.

One of the standout features of the HP 2500C/CM series is its ability to produce vibrant color prints with a resolution reaching up to 2400 x 1200 dpi. This high resolution allows for sharp, clear images that are crucial for marketing materials, presentations, and professional documents. The printers are engineered with advanced color technology, enabling them to deliver a wide color gamut, ensuring that prints are not just vivid, but also true to life.

In terms of speed, the HP 2500C/CM series offers impressive performance. These printers can churn out up to 8 pages per minute in color and 12 pages per minute in black and white, making them suitable for office environments where printing needs are frequent and varied. This efficiency is further enhanced by HP's smart printing capabilities, which optimize the printing process to reduce time and resource consumption.

The design of the HP 2500C/CM printers is user-friendly, featuring an intuitive interface that simplifies operation. The printers support various media formats, including envelopes, labels, and cardstock, accommodating a range of printing needs from typical office documents to specialized materials. The versatility continues with connectivity options, as these printers come equipped with USB and parallel ports, facilitating easy integration into most office setups.

Another notable characteristic of the HP 2500C/CM series is its environmental considerations. HP has implemented energy-saving technologies, including automatic duplex printing options, which reduce paper usage and promote sustainability in the workplace. Additionally, the printers use cartridges that are designed for easy replacement, minimizing downtime and ensuring that users can maintain productivity.

Overall, the HP 2500C/CM printers combine reliable performance, superior print quality, and user-friendly features, making them an ideal choice for businesses looking to enhance their printing capabilities. Whether for color graphics, business reports, or promotional materials, these printers consistently deliver the quality and efficiency needed in today's fast-paced work environment.