HP 2500C/CM manual Printer does not Print Check the power, Check printer setup, Print a Diagnostic

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The following is a summary of the troubleshooting tips found in the Toolbox:

Printer does not Print

•Check the power

Make sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned ON. The green Ready LED should be lit and the LCD should display “READY”.

•Check printer setup

Make sure your HP 2500C Series printer is selected as the current or default printer.

•Check printer port selection

Make sure that the correct port is selected and that the printer is connected to your printer properly. If your printer is connected to a switch box, make sure that you have selected the correct switch. If your printer is on a network, ensure that you have mapped to the correct port.

•Print a Diagnostic Page

Printing a Diagnostic Page will verify if the printer is functioning properly. To print the diagnostic page:

1.Press [Menu] until SELF TEST MENU appears

2.Press [Item] until PRINT DIAGNOSTIC PAGE appears.

3.Press [Select] to print the diagnostic page.

•Check network setup

If your printer is shared on a network, make sure that it is properly setup in the network environment. See the Network Guide as well as the documentation provided by your network vendors.

•Check for paper feed problem

Make sure that paper is loaded correctly in the trays and that paper is not jammed in the printer. Check the printer LCD panel for paper jam messages. See section on Load Paper.

If paper is jammed in the printer, see section on Clearing Paper Jams.

Partial or Blank Page Printed

•Check the printhead for tape

New printheads are shipped with a protective tape that covers the nozzles. Make sure that the protective tape covering each printhead is removed.

•Check printer setup

Make sure your HP 2500C Series printer is selected as the current or default printer.

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Contents USER’S Guide Edition 1 February AcknowledgmentsContents Series Toolbox in Windows 95, 98 and NT TroubleshootingRecommended Please ensure that you have the following computer setupPrinter Features and Benefits System RequirementsControl Panel Layout Printer Parts and LocationsLEDs Control Panel KeysOr requires attention Adequate power supply Setup PosterSturdy, level surface for placement Based cleaning solutionsHP JetDirect internal print server Ensure that the computer is turned offDutch Danish Portuguese Polish Italian Czech Spanish German Finnish FrenchInstall Ink Cartridges Remove the protective tape from each printhead Make sure the printer is turned onPush the printheads down firmly Load Paper in Tray Page 330 x 483 mm Align Printheads Customizing the Printer Software Install the Printer SoftwareTo do this Installing the PostScript Printer Software into a PCPress the button to print Basic Printing TasksLoading the Trays Loading Media in TrayPress to start printing Loading Media in the Rear Manual FeedMonitoring and Replacing Ink Cartridges Replacing Printheads PCL Printer Software Components Using the HP 2500C Series Printer SoftwareClick Close and exit the Control Panel Changing Print Settings Select Your PrinterUsing the Printer on a Network Printing with Special Features and OptionsMirror Image Select a Special FeatureHP ZoomSmart Scaling Technology WatermarkMaintaining the Printer Clean PrintheadsAlign Printheads Calibrate Color When you have finished entering the values press SelectPostScript Printing Memory Requirements Page PS FW VER Installing Additional Memory Page Overview Control Panel MenusPlain Paper Handling Menu Values ExplanationHP Photo Information Menu Explanation Diagnostics Menu ExplanationPrint Quality Menu Values Explanation Self Test Menu ExplanationPrinting Menu Values Explanation IO Menu Values Explanation Resets Menu ExplanationMIO Menu Configuration Menu Values ExplanationValues Explanation Understanding Printer Messages Explanation Solution Tray 2 Paper OUTRight Back Panel OUTPaper Size Wrong MediaTYPE, Action UnexpectedXxxx General Troubleshooting TipsLCD Error Type Example Function ReinsertModel Printer serial number Error code number Non-Recoverable ErrorTroubleshooting Feature in Toolbox Check network setup Printer does not Print Check the powerCheck printer setup Print a DiagnosticTray 3 pulled out during printing Bad or Poor Print Quality Check print quality settingCheck paper type setting Text or Graphics are Cut Off Check margin settingsCheck document file Garbage Printed Check cable connectionClearing Paper Jams Tips for Avoiding Paper Jams Printhead DiagnosticsMake sure nothing is blocking the paper paths Page Understanding the Diagnostic Test Customer Support Indonesia 21-352 Korea For customers in Asia-Pacific AustraliaChina Hong Kong 2506 IndiaIndonesia 21 350 Korea United KingdomFor Asia-Pacific Australia Hong Kong 800 96 IndiaNumber Description C6043A HP Premium Photo PaperHP Premium Transparency Film Black Text Letter / A4 11 x 17 / A3 Black ResolutionColor Resolution Print MethodHP2500CM ManagementPaper Handling Area Media WeightFeatures Maximum PrintWarranty Power SupplyDimensions WeightOr 100 x 148mm to 137 117 330 x 483mm 97mm 12.7mm Paper SizePrinter for the particular failure or damage Extent of Limited WarrantyLimitations of Liability Limitations of WarrantyLocal Law Manufacturers Name Conforms to the following Product SpecificationsSafety Declaration of ConformityLEDs Classification Energy Consumption Power Cord StatementSafety Information Install the product securely on a stable surfacePage Copyright 1999 Hewlett-Packard Company

2500C/CM specifications

The HP 2500C/CM series printers represent a significant advancement in color printing technology, catering to businesses and professionals who require high-quality outputs combined with efficiency. Launched in the late 1990s, these models quickly gained popularity due to their blend of versatility, speed, and affordability.

One of the standout features of the HP 2500C/CM series is its ability to produce vibrant color prints with a resolution reaching up to 2400 x 1200 dpi. This high resolution allows for sharp, clear images that are crucial for marketing materials, presentations, and professional documents. The printers are engineered with advanced color technology, enabling them to deliver a wide color gamut, ensuring that prints are not just vivid, but also true to life.

In terms of speed, the HP 2500C/CM series offers impressive performance. These printers can churn out up to 8 pages per minute in color and 12 pages per minute in black and white, making them suitable for office environments where printing needs are frequent and varied. This efficiency is further enhanced by HP's smart printing capabilities, which optimize the printing process to reduce time and resource consumption.

The design of the HP 2500C/CM printers is user-friendly, featuring an intuitive interface that simplifies operation. The printers support various media formats, including envelopes, labels, and cardstock, accommodating a range of printing needs from typical office documents to specialized materials. The versatility continues with connectivity options, as these printers come equipped with USB and parallel ports, facilitating easy integration into most office setups.

Another notable characteristic of the HP 2500C/CM series is its environmental considerations. HP has implemented energy-saving technologies, including automatic duplex printing options, which reduce paper usage and promote sustainability in the workplace. Additionally, the printers use cartridges that are designed for easy replacement, minimizing downtime and ensuring that users can maintain productivity.

Overall, the HP 2500C/CM printers combine reliable performance, superior print quality, and user-friendly features, making them an ideal choice for businesses looking to enhance their printing capabilities. Whether for color graphics, business reports, or promotional materials, these printers consistently deliver the quality and efficiency needed in today's fast-paced work environment.
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