HP 2500C/CM manual Non-Recoverable Error, Model Printer serial number Error code number

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Non-Recoverable Error

If the LCD panel displays a non-recoverable error message or if the printer is in a non-recoverable error state:

1.Turn off your printer by pressing the Power button. Remove all cables and wait for about 10 seconds. Reconnect the cables and power on the printer.

2.If the printer powers on and recovers from the error state, you should see the message “READY” on the LCD panel.

3.Make sure that the tapes covering the ink nozzles and electrical contacts on all the printheads have been removed.

For information on how to remove the tapes, see section on Replacing Printheads.

4.If the error persists we recommend that you call HP for assistance. Please have the following information ready:

•the model

•the printer serial number

•the error code number

Troubleshooting Feature in Toolbox

If a printing problem occurs, you can use the online troubleshooting feature built into your HP 2500C Series Toolbox. In the Toolbox, click the Troubleshooting tab. The troubleshooting information in the HP 2500C Series Toolbox is designed to help you diagnose and solve most printing problems that can occur.

To use the troubleshooting feature in the HP 2500C Series Toolbox in Windows 95, 98 and NT 4.0:

1.Double-click the HP 2500C Series Toolbox icon on your computer desktop or click on Start, select Programs, followed by HP 2500C Series program group, followed by HP 2500C Toolbox.

2.Click on the Troubleshooting tab, then follow the instructions on your computer screen.

To use the troubleshooting feature in the HP 2500C Series Toolbox in Windows 3.1x:

1.Double-click the HP 2500C Series Toolbox icon in the HP 2500C Series Printer program group.

2.Click on the Troubleshooting tab, then follow the instructions on your computer screen.

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Contents USER’S Guide Acknowledgments Edition 1 FebruaryContents Troubleshooting Series Toolbox in Windows 95, 98 and NTSystem Requirements Please ensure that you have the following computer setupPrinter Features and Benefits RecommendedPrinter Parts and Locations Control Panel LayoutControl Panel Keys LEDsOr requires attention Based cleaning solutions Setup PosterSturdy, level surface for placement Adequate power supplyEnsure that the computer is turned off HP JetDirect internal print serverGerman Finnish French Dutch Danish Portuguese Polish Italian Czech SpanishInstall Ink Cartridges Make sure the printer is turned on Remove the protective tape from each printheadPush the printheads down firmly Load Paper in Tray Page 330 x 483 mm Align Printheads Install the Printer Software Customizing the Printer SoftwareInstalling the PostScript Printer Software into a PC To do thisLoading Media in Tray Basic Printing TasksLoading the Trays Press the button to printLoading Media in the Rear Manual Feed Press to start printingMonitoring and Replacing Ink Cartridges Replacing Printheads Using the HP 2500C Series Printer Software PCL Printer Software ComponentsPrinting with Special Features and Options Changing Print Settings Select Your PrinterUsing the Printer on a Network Click Close and exit the Control PanelWatermark Select a Special FeatureHP ZoomSmart Scaling Technology Mirror ImageClean Printheads Maintaining the PrinterAlign Printheads When you have finished entering the values press Select Calibrate ColorPostScript Printing Memory Requirements Page PS FW VER Installing Additional Memory Page Control Panel Menus OverviewPaper Handling Menu Values Explanation PlainHP Photo Diagnostics Menu Explanation Information Menu ExplanationSelf Test Menu Explanation Print Quality Menu Values ExplanationPrinting Menu Values Explanation Resets Menu Explanation IO Menu Values ExplanationConfiguration Menu Values Explanation MIO MenuValues Explanation Understanding Printer Messages Explanation Solution Panel OUT OUTRight Back Tray 2 PaperUnexpected Wrong MediaTYPE, Action Paper SizeReinsert General Troubleshooting TipsLCD Error Type Example Function XxxxNon-Recoverable Error Model Printer serial number Error code numberTroubleshooting Feature in Toolbox Print a Diagnostic Printer does not Print Check the powerCheck printer setup Check network setupText or Graphics are Cut Off Check margin settings Bad or Poor Print Quality Check print quality settingCheck paper type setting Tray 3 pulled out during printingGarbage Printed Check cable connection Check document fileClearing Paper Jams Printhead Diagnostics Tips for Avoiding Paper JamsMake sure nothing is blocking the paper paths Page Understanding the Diagnostic Test Customer Support Hong Kong 2506 India For customers in Asia-Pacific AustraliaChina Indonesia 21-352 KoreaHong Kong 800 96 India United KingdomFor Asia-Pacific Australia Indonesia 21 350 KoreaNumber Description HP Premium Photo Paper C6043AHP Premium Transparency Film Print Method Black ResolutionColor Resolution Black Text Letter / A4 11 x 17 / A3Management HP2500CMPaper Handling Maximum Print Media WeightFeatures AreaWeight Power SupplyDimensions WarrantyPaper Size Or 100 x 148mm to 137 117 330 x 483mm 97mm 12.7mmExtent of Limited Warranty Printer for the particular failure or damageLimitations of Warranty Limitations of LiabilityLocal Law Declaration of Conformity Conforms to the following Product SpecificationsSafety Manufacturers NameInstall the product securely on a stable surface Power Cord StatementSafety Information LEDs Classification Energy ConsumptionPage Copyright 1999 Hewlett-Packard Company

2500C/CM specifications

The HP 2500C/CM series printers represent a significant advancement in color printing technology, catering to businesses and professionals who require high-quality outputs combined with efficiency. Launched in the late 1990s, these models quickly gained popularity due to their blend of versatility, speed, and affordability.

One of the standout features of the HP 2500C/CM series is its ability to produce vibrant color prints with a resolution reaching up to 2400 x 1200 dpi. This high resolution allows for sharp, clear images that are crucial for marketing materials, presentations, and professional documents. The printers are engineered with advanced color technology, enabling them to deliver a wide color gamut, ensuring that prints are not just vivid, but also true to life.

In terms of speed, the HP 2500C/CM series offers impressive performance. These printers can churn out up to 8 pages per minute in color and 12 pages per minute in black and white, making them suitable for office environments where printing needs are frequent and varied. This efficiency is further enhanced by HP's smart printing capabilities, which optimize the printing process to reduce time and resource consumption.

The design of the HP 2500C/CM printers is user-friendly, featuring an intuitive interface that simplifies operation. The printers support various media formats, including envelopes, labels, and cardstock, accommodating a range of printing needs from typical office documents to specialized materials. The versatility continues with connectivity options, as these printers come equipped with USB and parallel ports, facilitating easy integration into most office setups.

Another notable characteristic of the HP 2500C/CM series is its environmental considerations. HP has implemented energy-saving technologies, including automatic duplex printing options, which reduce paper usage and promote sustainability in the workplace. Additionally, the printers use cartridges that are designed for easy replacement, minimizing downtime and ensuring that users can maintain productivity.

Overall, the HP 2500C/CM printers combine reliable performance, superior print quality, and user-friendly features, making them an ideal choice for businesses looking to enhance their printing capabilities. Whether for color graphics, business reports, or promotional materials, these printers consistently deliver the quality and efficiency needed in today's fast-paced work environment.
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