HP 2500C/CM manual Understanding Printer Messages Explanation Solution

Page 38

Understanding Printer Messages

Note: [ ] in the Message column indicate variables.

Message

Explanation

Solution

 

 

 

 

 

OFFLINE

The printer is offline.

Press

to set the printer online.

 

 

 

 

 

CANCELING JOB

The printer is canceling

 

 

 

 

the current print job.

 

 

 

 

 

 

[COLOR] INK OUT,

One of the ink cartridges

Replace the appropriate cartridge.

REPLACE CART

(black, cyan, magenta

 

 

 

 

or yellow) is out of ink.

 

 

 

 

 

 

[COLOR] CART

One of the ink cartridges

Replace the appropriate cartridge.

FAULTY, REPLACE

(black, cyan, magenta

 

 

 

 

or yellow) is faulty.

 

 

 

 

 

 

[COLOR] CART

One of the ink cartridges

Insert the appropriate cartridge.

MISSING, INSERT

(black, cyan, magenta or

 

 

 

 

yellow) is missing.

 

 

 

 

 

 

[COLOR] PRNT-HD

One of the printheads

Replace the appropriate printhead.

FAULTY, REPLACE

(black, cyan, magenta

 

 

 

 

or yellow) is faulty.

 

 

 

 

 

 

[COLOR] PRNT-HD

One of the printheads

Insert the appropriate printhead.

MISSING, INSERT

(black, cyan, magenta

 

 

 

 

or yellow) is missing.

 

 

 

 

 

 

 

PRNT-HD ACCESS

The Printhead Access

Close the cover and press

to resume

COVER OPEN

Cover is open.

printing.

 

 

 

 

 

TOP COVER OPEN

The Top Cover is open.

Close the cover and press

to resume

 

 

printing.

 

 

 

 

PAPER JAM, OPEN

There is paper jammed

Open the Top Cover to remove paper.

TOP COVER

in the printer.

When finished, close the Top Cover and

 

 

press

to resume printing.

 

 

 

 

CARRIAGE JAM,

The Carriage is jammed.

Open the Top Cover to clear obstruction.

OPEN TOP COVER

 

When finished, close the Top Cover and

 

 

press

to resume printing.

 

 

 

 

CARRIAGE JAM,

The Carriage is jammed.

Open the Printhead Access Cover to

OPEN ACC COVER

 

remove obstruction. When finished, close

 

 

the Printhead Access Cover and align

 

 

printheads.

 

 

 

 

 

 

34

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Contents USER’S Guide Acknowledgments Edition 1 FebruaryContents Troubleshooting Series Toolbox in Windows 95, 98 and NTSystem Requirements Please ensure that you have the following computer setupPrinter Features and Benefits RecommendedPrinter Parts and Locations Control Panel LayoutOr requires attention Control Panel KeysLEDs Based cleaning solutions Setup PosterSturdy, level surface for placement Adequate power supplyEnsure that the computer is turned off HP JetDirect internal print serverGerman Finnish French Dutch Danish Portuguese Polish Italian Czech SpanishInstall Ink Cartridges Push the printheads down firmly Make sure the printer is turned onRemove the protective tape from each printhead Load Paper in Tray Page 330 x 483 mm Align Printheads Install the Printer Software Customizing the Printer SoftwareInstalling the PostScript Printer Software into a PC To do thisLoading Media in Tray Basic Printing TasksLoading the Trays Press the button to printMonitoring and Replacing Ink Cartridges Loading Media in the Rear Manual FeedPress to start printing Replacing Printheads Using the HP 2500C Series Printer Software PCL Printer Software ComponentsPrinting with Special Features and Options Changing Print Settings Select Your PrinterUsing the Printer on a Network Click Close and exit the Control PanelWatermark Select a Special FeatureHP ZoomSmart Scaling Technology Mirror ImageAlign Printheads Clean PrintheadsMaintaining the Printer PostScript Printing Memory Requirements When you have finished entering the values press SelectCalibrate Color Page PS FW VER Installing Additional Memory Page Control Panel Menus OverviewHP Photo Paper Handling Menu Values ExplanationPlain Diagnostics Menu Explanation Information Menu ExplanationSelf Test Menu Explanation Print Quality Menu Values ExplanationPrinting Menu Values Explanation Resets Menu Explanation IO Menu Values ExplanationValues Explanation Configuration Menu Values ExplanationMIO Menu Understanding Printer Messages Explanation Solution Panel OUT OUTRight Back Tray 2 PaperUnexpected Wrong MediaTYPE, Action Paper SizeReinsert General Troubleshooting TipsLCD Error Type Example Function XxxxTroubleshooting Feature in Toolbox Non-Recoverable ErrorModel Printer serial number Error code number Print a Diagnostic Printer does not Print Check the powerCheck printer setup Check network setupText or Graphics are Cut Off Check margin settings Bad or Poor Print Quality Check print quality settingCheck paper type setting Tray 3 pulled out during printingClearing Paper Jams Garbage Printed Check cable connectionCheck document file Make sure nothing is blocking the paper paths Printhead DiagnosticsTips for Avoiding Paper Jams Page Understanding the Diagnostic Test Customer Support Hong Kong 2506 India For customers in Asia-Pacific AustraliaChina Indonesia 21-352 KoreaHong Kong 800 96 India United KingdomFor Asia-Pacific Australia Indonesia 21 350 KoreaNumber Description HP Premium Transparency Film HP Premium Photo PaperC6043A Print Method Black ResolutionColor Resolution Black Text Letter / A4 11 x 17 / A3Paper Handling ManagementHP2500CM Maximum Print Media WeightFeatures AreaWeight Power SupplyDimensions WarrantyPaper Size Or 100 x 148mm to 137 117 330 x 483mm 97mm 12.7mmExtent of Limited Warranty Printer for the particular failure or damageLimitations of Warranty Limitations of LiabilityLocal Law Declaration of Conformity Conforms to the following Product SpecificationsSafety Manufacturers NameInstall the product securely on a stable surface Power Cord StatementSafety Information LEDs Classification Energy ConsumptionPage Copyright 1999 Hewlett-Packard Company

2500C/CM specifications

The HP 2500C/CM series printers represent a significant advancement in color printing technology, catering to businesses and professionals who require high-quality outputs combined with efficiency. Launched in the late 1990s, these models quickly gained popularity due to their blend of versatility, speed, and affordability.

One of the standout features of the HP 2500C/CM series is its ability to produce vibrant color prints with a resolution reaching up to 2400 x 1200 dpi. This high resolution allows for sharp, clear images that are crucial for marketing materials, presentations, and professional documents. The printers are engineered with advanced color technology, enabling them to deliver a wide color gamut, ensuring that prints are not just vivid, but also true to life.

In terms of speed, the HP 2500C/CM series offers impressive performance. These printers can churn out up to 8 pages per minute in color and 12 pages per minute in black and white, making them suitable for office environments where printing needs are frequent and varied. This efficiency is further enhanced by HP's smart printing capabilities, which optimize the printing process to reduce time and resource consumption.

The design of the HP 2500C/CM printers is user-friendly, featuring an intuitive interface that simplifies operation. The printers support various media formats, including envelopes, labels, and cardstock, accommodating a range of printing needs from typical office documents to specialized materials. The versatility continues with connectivity options, as these printers come equipped with USB and parallel ports, facilitating easy integration into most office setups.

Another notable characteristic of the HP 2500C/CM series is its environmental considerations. HP has implemented energy-saving technologies, including automatic duplex printing options, which reduce paper usage and promote sustainability in the workplace. Additionally, the printers use cartridges that are designed for easy replacement, minimizing downtime and ensuring that users can maintain productivity.

Overall, the HP 2500C/CM printers combine reliable performance, superior print quality, and user-friendly features, making them an ideal choice for businesses looking to enhance their printing capabilities. Whether for color graphics, business reports, or promotional materials, these printers consistently deliver the quality and efficiency needed in today's fast-paced work environment.