HP 2500C/CM manual

Page 47

To diagnose the faulty printhead:

1.Open the Printhead Access Cover and unlock the printhead latch.

2.Remove the cyan, magenta and yellow printheads and close the Printhead Access Cover.

3.The LCD Panel will display the message "DETECTING..." as it checks the printhead.

4.If the message "B PRNT-HD FAULTY, PRESS " appears, it means that the black printhead is faulty. If this happens, press the button. Remove the Printhead Access Cover and replace with a new black printhead. Fasten the printhead latch and close the Printhead Access Cover to verify that the new printhead is working.

If the message "B PRNT-HD OK, PRESS " appears, it means that the black printhead is working.

5.Follow the sequence found in step 4 with each of the remaining printheads to verify functionality.

6.Isolate the faulty printhead by this method, and replace it with a new one.

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Contents USER’S Guide Edition 1 February AcknowledgmentsContents Series Toolbox in Windows 95, 98 and NT TroubleshootingRecommended Please ensure that you have the following computer setupPrinter Features and Benefits System RequirementsControl Panel Layout Printer Parts and LocationsOr requires attention Control Panel KeysLEDs Adequate power supply Setup PosterSturdy, level surface for placement Based cleaning solutionsHP JetDirect internal print server Ensure that the computer is turned offDutch Danish Portuguese Polish Italian Czech Spanish German Finnish FrenchInstall Ink Cartridges Push the printheads down firmly Make sure the printer is turned onRemove the protective tape from each printhead Load Paper in Tray Page 330 x 483 mm Align Printheads Customizing the Printer Software Install the Printer SoftwareTo do this Installing the PostScript Printer Software into a PCPress the button to print Basic Printing TasksLoading the Trays Loading Media in TrayMonitoring and Replacing Ink Cartridges Loading Media in the Rear Manual FeedPress to start printing Replacing Printheads PCL Printer Software Components Using the HP 2500C Series Printer SoftwareClick Close and exit the Control Panel Changing Print Settings Select Your PrinterUsing the Printer on a Network Printing with Special Features and OptionsMirror Image Select a Special FeatureHP ZoomSmart Scaling Technology WatermarkAlign Printheads Clean PrintheadsMaintaining the Printer PostScript Printing Memory Requirements When you have finished entering the values press SelectCalibrate Color Page PS FW VER Installing Additional Memory Page Overview Control Panel MenusHP Photo Paper Handling Menu Values ExplanationPlain Information Menu Explanation Diagnostics Menu ExplanationPrint Quality Menu Values Explanation Self Test Menu ExplanationPrinting Menu Values Explanation IO Menu Values Explanation Resets Menu ExplanationValues Explanation Configuration Menu Values ExplanationMIO Menu Understanding Printer Messages Explanation Solution Tray 2 Paper OUTRight Back Panel OUTPaper Size Wrong MediaTYPE, Action UnexpectedXxxx General Troubleshooting TipsLCD Error Type Example Function ReinsertTroubleshooting Feature in Toolbox Non-Recoverable ErrorModel Printer serial number Error code number Check network setup Printer does not Print Check the powerCheck printer setup Print a DiagnosticTray 3 pulled out during printing Bad or Poor Print Quality Check print quality settingCheck paper type setting Text or Graphics are Cut Off Check margin settingsClearing Paper Jams Garbage Printed Check cable connectionCheck document file Make sure nothing is blocking the paper paths Printhead DiagnosticsTips for Avoiding Paper Jams Page Understanding the Diagnostic Test Customer Support Indonesia 21-352 Korea For customers in Asia-Pacific AustraliaChina Hong Kong 2506 IndiaIndonesia 21 350 Korea United KingdomFor Asia-Pacific Australia Hong Kong 800 96 IndiaNumber Description HP Premium Transparency Film HP Premium Photo PaperC6043A Black Text Letter / A4 11 x 17 / A3 Black ResolutionColor Resolution Print MethodPaper Handling ManagementHP2500CM Area Media WeightFeatures Maximum PrintWarranty Power SupplyDimensions WeightOr 100 x 148mm to 137 117 330 x 483mm 97mm 12.7mm Paper SizePrinter for the particular failure or damage Extent of Limited WarrantyLimitations of Liability Limitations of WarrantyLocal Law Manufacturers Name Conforms to the following Product SpecificationsSafety Declaration of ConformityLEDs Classification Energy Consumption Power Cord StatementSafety Information Install the product securely on a stable surfacePage Copyright 1999 Hewlett-Packard Company

2500C/CM specifications

The HP 2500C/CM series printers represent a significant advancement in color printing technology, catering to businesses and professionals who require high-quality outputs combined with efficiency. Launched in the late 1990s, these models quickly gained popularity due to their blend of versatility, speed, and affordability.

One of the standout features of the HP 2500C/CM series is its ability to produce vibrant color prints with a resolution reaching up to 2400 x 1200 dpi. This high resolution allows for sharp, clear images that are crucial for marketing materials, presentations, and professional documents. The printers are engineered with advanced color technology, enabling them to deliver a wide color gamut, ensuring that prints are not just vivid, but also true to life.

In terms of speed, the HP 2500C/CM series offers impressive performance. These printers can churn out up to 8 pages per minute in color and 12 pages per minute in black and white, making them suitable for office environments where printing needs are frequent and varied. This efficiency is further enhanced by HP's smart printing capabilities, which optimize the printing process to reduce time and resource consumption.

The design of the HP 2500C/CM printers is user-friendly, featuring an intuitive interface that simplifies operation. The printers support various media formats, including envelopes, labels, and cardstock, accommodating a range of printing needs from typical office documents to specialized materials. The versatility continues with connectivity options, as these printers come equipped with USB and parallel ports, facilitating easy integration into most office setups.

Another notable characteristic of the HP 2500C/CM series is its environmental considerations. HP has implemented energy-saving technologies, including automatic duplex printing options, which reduce paper usage and promote sustainability in the workplace. Additionally, the printers use cartridges that are designed for easy replacement, minimizing downtime and ensuring that users can maintain productivity.

Overall, the HP 2500C/CM printers combine reliable performance, superior print quality, and user-friendly features, making them an ideal choice for businesses looking to enhance their printing capabilities. Whether for color graphics, business reports, or promotional materials, these printers consistently deliver the quality and efficiency needed in today's fast-paced work environment.