HP 2500C/CM manual Customer Support

Page 49

The Diagnostic Test page is divided into four sections:

Item

Description

1Printer Information shows general printer information such as Firmware version number, Model and Service ID.

2Built-in Bitmap Fonts shows the type of fonts that is resident in your printer. This is different from the TrueType fonts that are installed in your computer.

3Printhead Information monitors and displays the status of your printhead. If these bars are printed properly, it shows that the printheads are in working order.

4Ink Cartridge Information displays the amount of ink left in each ink cartridge.

HP

2500C/CM

Customer Support

HP FIRST

HP FIRST is an automated information fax retrieval service which provides toll-free, 24-hour technical information to you by fax. Call HP FIRST at the following telephone numbers:

For US and Canada

(800) 333-1917

For customers in Europe:

 

U.K.

0800 96 02 71

For service in English outside U.K.

+ 31 20 681 5792

Austria

0600 8128

Belgium (Dutch)

0800 11906

Belgium (French)

0800 17043

Denmark

800 10453

Finland

800 13134

France

0800 905900

Germany

0130 810061

Italy

1678 59020

Norway

800 11 319

Portugal

05 05 31 33 42

Spain

900 993123

Sweden

020 795743

Switzerland (French)

0800 551 526

Switzerland (German)

0800 551 527

The Netherlands

0800 022 2420

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Image 49
Contents USER’S Guide Edition 1 February AcknowledgmentsContents Series Toolbox in Windows 95, 98 and NT TroubleshootingPrinter Features and Benefits Please ensure that you have the following computer setupSystem Requirements RecommendedControl Panel Layout Printer Parts and LocationsLEDs Control Panel KeysOr requires attention Sturdy, level surface for placement Setup PosterBased cleaning solutions Adequate power supplyHP JetDirect internal print server Ensure that the computer is turned offDutch Danish Portuguese Polish Italian Czech Spanish German Finnish FrenchInstall Ink Cartridges Remove the protective tape from each printhead Make sure the printer is turned onPush the printheads down firmly Load Paper in Tray Page 330 x 483 mm Align Printheads Customizing the Printer Software Install the Printer SoftwareTo do this Installing the PostScript Printer Software into a PCLoading the Trays Basic Printing TasksLoading Media in Tray Press the button to printPress to start printing Loading Media in the Rear Manual FeedMonitoring and Replacing Ink Cartridges Replacing Printheads PCL Printer Software Components Using the HP 2500C Series Printer SoftwareUsing the Printer on a Network Changing Print Settings Select Your PrinterPrinting with Special Features and Options Click Close and exit the Control PanelHP ZoomSmart Scaling Technology Select a Special FeatureWatermark Mirror ImageMaintaining the Printer Clean PrintheadsAlign Printheads Calibrate Color When you have finished entering the values press SelectPostScript Printing Memory Requirements Page PS FW VER Installing Additional Memory Page Overview Control Panel MenusPlain Paper Handling Menu Values ExplanationHP Photo Information Menu Explanation Diagnostics Menu ExplanationPrint Quality Menu Values Explanation Self Test Menu ExplanationPrinting Menu Values Explanation IO Menu Values Explanation Resets Menu ExplanationMIO Menu Configuration Menu Values ExplanationValues Explanation Understanding Printer Messages Explanation Solution Right Back OUTPanel OUT Tray 2 PaperTYPE, Action Wrong MediaUnexpected Paper SizeLCD Error Type Example Function General Troubleshooting TipsReinsert XxxxModel Printer serial number Error code number Non-Recoverable ErrorTroubleshooting Feature in Toolbox Check printer setup Printer does not Print Check the powerPrint a Diagnostic Check network setupCheck paper type setting Bad or Poor Print Quality Check print quality settingText or Graphics are Cut Off Check margin settings Tray 3 pulled out during printingCheck document file Garbage Printed Check cable connectionClearing Paper Jams Tips for Avoiding Paper Jams Printhead DiagnosticsMake sure nothing is blocking the paper paths Page Understanding the Diagnostic Test Customer Support China For customers in Asia-Pacific AustraliaHong Kong 2506 India Indonesia 21-352 KoreaFor Asia-Pacific Australia United KingdomHong Kong 800 96 India Indonesia 21 350 KoreaNumber Description C6043A HP Premium Photo PaperHP Premium Transparency Film Color Resolution Black ResolutionPrint Method Black Text Letter / A4 11 x 17 / A3HP2500CM ManagementPaper Handling Features Media WeightMaximum Print AreaDimensions Power SupplyWeight WarrantyOr 100 x 148mm to 137 117 330 x 483mm 97mm 12.7mm Paper SizePrinter for the particular failure or damage Extent of Limited WarrantyLimitations of Liability Limitations of WarrantyLocal Law Safety Conforms to the following Product SpecificationsDeclaration of Conformity Manufacturers NameSafety Information Power Cord StatementInstall the product securely on a stable surface LEDs Classification Energy ConsumptionPage Copyright 1999 Hewlett-Packard Company

2500C/CM specifications

The HP 2500C/CM series printers represent a significant advancement in color printing technology, catering to businesses and professionals who require high-quality outputs combined with efficiency. Launched in the late 1990s, these models quickly gained popularity due to their blend of versatility, speed, and affordability.

One of the standout features of the HP 2500C/CM series is its ability to produce vibrant color prints with a resolution reaching up to 2400 x 1200 dpi. This high resolution allows for sharp, clear images that are crucial for marketing materials, presentations, and professional documents. The printers are engineered with advanced color technology, enabling them to deliver a wide color gamut, ensuring that prints are not just vivid, but also true to life.

In terms of speed, the HP 2500C/CM series offers impressive performance. These printers can churn out up to 8 pages per minute in color and 12 pages per minute in black and white, making them suitable for office environments where printing needs are frequent and varied. This efficiency is further enhanced by HP's smart printing capabilities, which optimize the printing process to reduce time and resource consumption.

The design of the HP 2500C/CM printers is user-friendly, featuring an intuitive interface that simplifies operation. The printers support various media formats, including envelopes, labels, and cardstock, accommodating a range of printing needs from typical office documents to specialized materials. The versatility continues with connectivity options, as these printers come equipped with USB and parallel ports, facilitating easy integration into most office setups.

Another notable characteristic of the HP 2500C/CM series is its environmental considerations. HP has implemented energy-saving technologies, including automatic duplex printing options, which reduce paper usage and promote sustainability in the workplace. Additionally, the printers use cartridges that are designed for easy replacement, minimizing downtime and ensuring that users can maintain productivity.

Overall, the HP 2500C/CM printers combine reliable performance, superior print quality, and user-friendly features, making them an ideal choice for businesses looking to enhance their printing capabilities. Whether for color graphics, business reports, or promotional materials, these printers consistently deliver the quality and efficiency needed in today's fast-paced work environment.