HP R5500 UPS frequently switches between utility and battery power, UPS is in Auto-Bypass mode

Page 43

UPS frequently switches between utility and battery power

Action:

1.Check the input voltage and reconfigure the UPS ("Configuring the UPS" on page 28).

2.Contact a qualified electrician to verify that the utility power is suitable for the UPS.

UPS is in Auto-Bypass mode

Action:

1.If power management software is being used, check the log files to obtain specific error information to help identify the problem.

For more information about the causes of a general fault condition, see the HP Power Manager user guide available for download from the HP website (http://www.hp.com/go/rackandpower).

2.Verify that no blockage of airflow to the front bezel and rear panel exists.

3.If the LED does not turn off, replace the electronics module. ("Replacing the UPS electronics module" on page 33)

UPS is on battery

Action: Save files and shut down connected equipment.

Utility power condition

The utility input voltage is outside the operating range.

Action:

1.Check the input voltage and reconfigure the UPS ("Configuring the UPS" on page 28).

2.Contact a qualified electrician to verify that the utility power is suitable for the UPS.

Troubleshooting 43

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Contents Part Number 351643-004A September 2007 Fourth Edition HP UPS R5500 User GuideAudience assumptions Contents Power management software Verifying the Repo port connection Powering down the UPSOrdering spares Before you contact HP HP contact information UPS spare parts list Hardware optionsDescription Component identificationUPS R5500 overview UPS front panelUPS front panel controls Powers up the UPS Starting power toFront panel is shown with the bezel removed LED description UPS front panel LED indicatorsRepo port UPS rear panelERM rear panel Tools and materials InstallationPrecautions Preparing to install the hardwareSelecting a site Installing the mounting railsReadying the equipment Installation Installation Preparing the rails for integrated shipping Installing the UPSTighten the hex nuts Installation Removing the UPS battery bracket Installing the batteries Installation Installation Connecting the Repo port Connecting the ground bonding cable Connecting devices to the UPS Connecting the UPS to utility powerGround bonding cable is not included Installation Starting power to the load Installing the ERMInstallation Installation Modes of operation Standby modeOperate mode UPS operationsExplanation when LED is illuminated Configuring the UPSConfigure mode Auto-Bypass modeAvailable settings Parameter Testing the LEDsPowering down the UPS Silencing an audible alarmVerifying the Repo port connection Power management software Power managementRemoving the UPS front bezel Removing the ERM front bezel MaintenanceReplacing the UPS electronics module Replacing the UPS option card Replacing the batteries Important battery safety informationBattery care and storage guidelines To replace the component, reverse the removal procedureUPS battery replacement procedure Replacing the ERM Replacing the UPSUpdating the UPS firmware 30? TroubleshootingLED and audible alarm troubleshooting Alarm Be silencedInput voltage is not within ±12 percent of nominal voltage Battery conditionGeneral alarm condition Bypass is out of rangeInsufficient warning of low batteries Internal UPS fault conditionLow battery shutdowns Input voltage is out of rangeRepo condition Site wiring conditionUPS does not provide the expected backup time Overload conditionUtility power condition UPS frequently switches between utility and battery powerUPS is in Auto-Bypass mode UPS is on batteryUPS input specifications SpecificationsUPS physical specifications ERM physical specificationsConfiguration setting VAC Available nominal output voltage Power protection specificationsVoltage specifications UPS model Nominal power Rating W Voltage settingOutput tolerance specifications Battery specificationsBattery runtime for NA/JPN model Battery runtime for Intl modelRepo port specifications Environmental specificationsDescription Spare part Number UPS spare parts listSpares Ordering sparesHardware options Before you contact HP Technical supportHP contact information Pre-Failure Battery Warranty Warranty informationLimited warranty $250,000 Computer Load Protection GuaranteeRegulatory compliance identification numbers Regulatory compliance noticesFederal Communications Commission notice Cables ModificationsEuropean Union regulatory notice Canadian notice Avis CanadienJapanese notice Bsmi notice Battery replacement notice Power cord statement for Japan Taiwan battery recycling noticePreventing electrostatic discharge Electrostatic dischargeGrounding methods to prevent electrostatic discharge Acronyms and abbreviations Index Communications port, connectingInstallation instructions Repo port, connecting
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