HP R5500 manual Overload condition, Repo condition, Site wiring condition, UPS does not start

Page 42

Overload condition

All the load LEDs are illuminated.

Action:

1.Power down the UPS ("Powering down the UPS" on page 30).

2.Remove one or more load devices to reduce the power requirements.

3.Wait at least 5 seconds and restart the UPS.

4.If the condition persists, verify that the load devices are not defective.

REPO condition

Action:

If the remote switch is closed, then open the switch to enable power to the output receptacles.

If the condition occurred while reconnecting a disconnected REPO port, then verify the polarity of the REPO connector pins.

For more information about REPO ports, see "Connecting the REPO port (on page 20)."

Site wiring condition

Action: Contact a qualified electrician to be sure that:

The utility power receptacle is grounded.

There is a ground wire in the UPS power cord.

The line and neutral wires are not reversed in the wall outlet.

UPS does not provide the expected backup time

Action:

1.If the Overload LED ("UPS front panel controls" on page 7) is illuminated, remove one or more load devices to reduce the power requirements.

2.Allow the UPS batteries to charge for 48 hours.

3.If the Battery Fault LED is red, replace the batteries ("UPS battery replacement procedure" on page 36).

4.During extended power outages, save your work, power down the load devices, and then power down the UPS ("Powering down the UPS" on page 30) to conserve battery power.

UPS does not start

Action:

1.Be sure that the power cord is plugged in to a utility power receptacle.

2.Check the power source at the utility power receptacle.

Troubleshooting 42

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Contents HP UPS R5500 User Guide Part Number 351643-004A September 2007 Fourth EditionAudience assumptions Contents Verifying the Repo port connection Powering down the UPS Power management softwareOrdering spares UPS spare parts list Hardware options Before you contact HP HP contact informationUPS front panel Component identificationUPS R5500 overview DescriptionPowers up the UPS Starting power to UPS front panel controlsUPS front panel LED indicators Front panel is shown with the bezel removed LED descriptionUPS rear panel Repo portERM rear panel Preparing to install the hardware InstallationPrecautions Tools and materialsInstalling the mounting rails Selecting a siteReadying the equipment Installation Installation Installing the UPS Preparing the rails for integrated shippingTighten the hex nuts Installation Removing the UPS battery bracket Installing the batteries Installation Installation Connecting the Repo port Connecting the ground bonding cable Connecting the UPS to utility power Connecting devices to the UPSGround bonding cable is not included Installation Installing the ERM Starting power to the loadInstallation Installation UPS operations Standby modeOperate mode Modes of operationAuto-Bypass mode Configuring the UPSConfigure mode Explanation when LED is illuminatedTesting the LEDs Available settings ParameterSilencing an audible alarm Powering down the UPSVerifying the Repo port connection Power management Power management softwareMaintenance Removing the UPS front bezel Removing the ERM front bezelReplacing the UPS electronics module Replacing the UPS option card To replace the component, reverse the removal procedure Important battery safety informationBattery care and storage guidelines Replacing the batteriesUPS battery replacement procedure Replacing the UPS Replacing the ERMUpdating the UPS firmware Alarm Be silenced TroubleshootingLED and audible alarm troubleshooting 30?Bypass is out of range Battery conditionGeneral alarm condition Input voltage is not within ±12 percent of nominal voltageInput voltage is out of range Internal UPS fault conditionLow battery shutdowns Insufficient warning of low batteriesOverload condition Site wiring conditionUPS does not provide the expected backup time Repo conditionUPS is on battery UPS frequently switches between utility and battery powerUPS is in Auto-Bypass mode Utility power conditionERM physical specifications SpecificationsUPS physical specifications UPS input specificationsUPS model Nominal power Rating W Voltage setting Power protection specificationsVoltage specifications Configuration setting VAC Available nominal output voltageBattery runtime for Intl model Battery specificationsBattery runtime for NA/JPN model Output tolerance specificationsEnvironmental specifications Repo port specificationsOrdering spares UPS spare parts listSpares Description Spare part NumberHardware options Technical support Before you contact HPHP contact information $250,000 Computer Load Protection Guarantee Warranty informationLimited warranty Pre-Failure Battery WarrantyRegulatory compliance notices Regulatory compliance identification numbersFederal Communications Commission notice Modifications CablesCanadian notice Avis Canadien European Union regulatory noticeJapanese notice Bsmi notice Battery replacement notice Taiwan battery recycling notice Power cord statement for JapanElectrostatic discharge Preventing electrostatic dischargeGrounding methods to prevent electrostatic discharge Acronyms and abbreviations Communications port, connecting IndexInstallation instructions Repo port, connecting
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