HP 7550 manual On next

Page 36

Problem

 

Possible cause

 

Solution

 

 

 

 

 

 

 

Windows PC only

 

There is a problem

 

Try the following:

I have connected

 

with the USB

 

• Unplug the USB cable from the

my printer using a

 

connection.

 

computer, then plug it in again.

USB cable, and

 

 

 

• Make sure the cable is securely

when I try to print I

 

 

 

attached to both the computer and to

get a message

 

 

 

the USB port on the back of the printer.

saying THERE WAS

 

 

 

• Restart your computer.

AN ERROR

 

 

 

 

 

 

 

 

WRITING TO

 

 

 

 

 

DOT4.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Windows PC only

 

You may not be

 

Make sure your computer’s operating

 

When I connect a

 

using Windows 98,

 

system is Windows 98, 2000, ME, or XP

USB cable between

 

2000, ME, or XP.

 

and that your computer is connected to

the printer and my

 

 

 

the USB port on the back of the printer

computer, the New

 

 

 

using a USB cable.

Hardware Wizard

 

 

 

 

 

does not appear.

 

 

 

 

 

(continued on next

 

 

 

 

 

page)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Your USB cable

 

Try the following:

 

 

 

may not be working

 

• Make sure the USB cable is securely

 

 

or may not be

 

attached to both the computer and to

 

 

connected

 

the USB port on the back of the printer.

 

 

properly.

 

• Disconnect, then reconnect the USB

 

 

 

 

 

 

 

 

cable from your printer.

 

 

 

 

• Unplug the power cord from the

 

 

 

 

printer, then plug it in again.

 

 

 

 

• If you are still having problems, try

 

 

 

 

using another USB cable.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The USB cable is

 

Make sure you are using a USB cable

 

 

 

too long.

 

length that is supported by your printer.

 

 

 

 

 

For more information, see specifications

 

 

 

 

 

on page 53.

 

 

 

 

 

 

 

32

basics guide

Image 36
Contents Basics guide Page Contents Specifications Welcome Get startedPrinter parts BackFront Get started printer partsControl panel LEFT, RIGHT, UPIndicator lights Card slotsPaper information Load paper in the in trayLoad photo paper in the photo tray Get started paper informationPrint cartridge information Use reserve mode Install or replace the print cartridgesGet started print cartridge information Basics guide Use the control panel Get started use the control panelUse the indicator lights Menu map MenuPreferences Print camera-selected photos Select and print photosUse your printer with a camera Print from a memory card Supported memory cardsInsert a memory card Use your printer with a camera print from a memory cardInsert a MultiMediaCard or Secure Digital memory card Decide which photos to print Insert a Memory Stick memory cardPrint photos from the control panel View photos on the LCDPrint from a Windows PC Print from a software applicationUse your printer with a computer Use the Windows PC taskbar icons Basics guideHp photosmart printer icon Use your printer with a computer print from a Windows PCBasics guide Print from a Macintosh Print from a software application OS X or OSUse your printer with a computer print from a Macintosh Basics guide Windows PC connection problems TroubleshootingMacintosh connection problems Print a diagnostic Troubleshooting print a diagnosticUSB connection problems ProblemTroubleshooting USB connection problems Possible causeOn next From previous Product Support booklet Printer problems Troubleshooting printer problemsFrom previous From previous Problem Possible cause Solution Printing problems Troubleshooting printing problemsProblem Possible cause Solution No page came out of the printer Problem Possible cause Solution Problem Possible cause Solution See the specifications section of the Printer Problem Possible cause Solution Print quality is poor From previous Problem Possible cause Solution Photos are not printing correctly Problem Possible cause Solution Problem Possible cause Solution Basics guide Specifications System requirementsSpecifications Index IndexUSB connection problems 30-35Windows connection problems Page Page Page Hewlett-Packard Company
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