HP 7550 manual Printing problems, Troubleshooting printing problems

Page 43

 

Problem

 

Possible cause

 

Solution

 

 

 

 

 

 

 

 

 

 

The Print light is

 

An unrecoverable

 

Try the following:

 

blinking red.

 

error has occurred.

 

1 Turn the printer off. Unplug the printer’s

 

 

 

 

 

 

power cord, wait one minute, then plug

 

 

 

 

 

 

it in again. Turn the printer on.

 

 

 

 

 

 

2 If this does not work, check

 

 

 

 

 

 

www.hp.com or contact HP Support

 

 

 

 

 

 

and Services. For contact information,

 

 

 

 

 

 

see the Software Setup & Product

 

 

 

 

 

 

Support booklet that came with your

 

 

 

 

 

 

printer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Windows PC only

 

There is a

 

Click the memory card icon, then click

 

 

The broken

 

connection or

 

Connect in the dialog box. If there is still a

 

connection memory

 

communication

 

connection problem, try the following:

 

card icon appears

 

problem between

 

• Check that the USB cable is securely

 

in the taskbar.

 

the printer and the

 

attached to both the computer and the

 

 

 

 

computer.

 

USB port on the back of the printer.

 

 

 

 

 

 

• Unplug the USB cable from the

 

 

 

 

 

 

 

 

 

 

 

 

computer, then plug it in again.

 

 

 

 

 

 

• Unplug the power cord from the

 

 

 

 

 

 

printer, then plug it in again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The printer cannot

 

Your memory card

 

Set your camera to save the photos in file

 

 

recognize the file

 

contains file types

 

types the printer supports. For a list of

 

 

on the memory

 

the printer cannot

 

supported file types, see the specifications

 

 

card.

 

read.

 

section of the Printer Help. For instructions

 

 

 

 

 

 

 

on setting your camera to save specific

 

 

 

 

 

 

 

file types, see the documentation that

 

 

 

 

 

 

 

came with your camera.

 

 

 

 

 

 

 

 

 

printing problems

Problem

Photo paper does not feed into the printer correctly.

(continued on next page)

Possible cause

The photo tray is not engaged.

Solution

Engage the photo tray by moving the photo tray slider away from you until it stops against the edge of the paper.

troubleshooting: printing problems

39

Image 43
Contents Basics guide Page Contents Specifications Get started WelcomeBack Printer partsGet started printer parts FrontLEFT, RIGHT, UP Control panelCard slots Indicator lightsLoad paper in the in tray Paper informationGet started paper information Load photo paper in the photo trayPrint cartridge information Install or replace the print cartridges Use reserve modeGet started print cartridge information Basics guide Get started use the control panel Use the control panelUse the indicator lights Menu Menu mapPreferences Select and print photos Print camera-selected photosUse your printer with a camera Supported memory cards Print from a memory cardUse your printer with a camera print from a memory card Insert a memory cardInsert a MultiMediaCard or Secure Digital memory card Insert a Memory Stick memory card Decide which photos to printView photos on the LCD Print photos from the control panelPrint from a software application Print from a Windows PCUse your printer with a computer Basics guide Use the Windows PC taskbar iconsUse your printer with a computer print from a Windows PC Hp photosmart printer iconBasics guide Print from a software application OS X or OS Print from a MacintoshUse your printer with a computer print from a Macintosh Basics guide Troubleshooting Windows PC connection problemsMacintosh connection problems Troubleshooting print a diagnostic Print a diagnosticProblem USB connection problemsPossible cause Troubleshooting USB connection problemsOn next From previous Product Support booklet Troubleshooting printer problems Printer problemsFrom previous From previous Problem Possible cause Solution Troubleshooting printing problems Printing problemsProblem Possible cause Solution No page came out of the printer Problem Possible cause Solution Problem Possible cause Solution See the specifications section of the Printer Problem Possible cause Solution Print quality is poor From previous Problem Possible cause Solution Photos are not printing correctly Problem Possible cause Solution Problem Possible cause Solution Basics guide System requirements SpecificationsSpecifications Index IndexUSB connection problems 30-35Windows connection problems Page Page Page Hewlett-Packard Company
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