Problem |
| Possible cause |
| Solution |
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(continued from |
| You may have |
| Windows PC | |
previous page) |
| selected an |
| • Make sure you have selected the | |
Parts of the |
| incorrect paper |
| correct paper size on the Layout tab of | |
document are |
| size. |
| the printer Properties dialog box and in | |
missing or are in |
|
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| the application’s Page Setup dialog | |
the wrong place. |
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| box. | |
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| Macintosh | |
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|
| • Make sure you have selected the | |
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| correct paper size in the Page Setup | |
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| dialog box. | |
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| You may have |
| Make sure the margins are within the |
|
|
| selected incorrect |
| printable areas. For more information, | |
|
| margins in your |
| see the specifications section of the Printer | |
|
| application. |
| Help. | |
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| You may have |
| Windows PC |
|
|
| accidentally left |
| • Deselect Poster Printing on the | |
|
| Poster Printing |
| Features tab of the printer Properties | |
|
| (Windows PC) or |
| dialog box. | |
|
| Tiling (Macintosh) |
| Macintosh | |
|
| on. |
| ||
|
|
| • On the Layout panel in the Print dialog | ||
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| ||
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| box, set the Pages Per Sheet to 1. | |
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| You may have |
| Make sure the text and graphics are |
|
|
| incorrectly scaled |
| scaled correctly and that the file formats | |
|
| text or graphics, or |
| are compatible within your document. | |
|
| there may be file |
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| format problems |
|
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|
|
| within the |
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| document. |
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The document |
| Paper may not be |
| Try the following: |
|
printed at an angle |
| loaded correctly. |
| • Make sure the paper is correctly |
|
or is |
|
|
| oriented in the IN tray. |
|
(continued on next |
|
|
| • Make sure the paper width guide and |
|
page) |
|
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| the paper length guide fit close to the |
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| edges of the paper. |
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| For |
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| paper in the IN tray on page 6. |
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44 | basics guide |