HP 7550 manual From previous

Page 37

Problem

(continued from previous page)

Windows PC only

When I connect a USB cable between the printer and my computer, the New Hardware Wizard does not appear.

Possible cause

You may not have USB enabled.

Solution

Unplug the power cord and the USB cable from the printer, then plug them in again.

OR

Try the following:

1In Windows 98, 2000, or ME, click Start, Settings, Control Panel. In Windows XP, click Start, Control Panel.

2In Windows 98, 2000, or ME, double- click the System icon. In Windows XP, click Performance and Maintenance, then click the System icon.

3In Windows 98, 2000, or ME, click the Device Manager tab. In Windows XP, click the Hardware tab, then click Device Manager.

4Click the (+) icon next to the Universal Serial Bus Controller option. If you see a USB host controller and a USB root hub listed, USB is probably enabled. If you do not see these devices listed, refer to your computer’s documentation or contact the computer manufacturer for more information on enabling and setting up USB.

troubleshooting: USB connection problems

33

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Contents Basics guide Page Contents Specifications Get started WelcomeBack Printer partsGet started printer parts FrontLEFT, RIGHT, UP Control panelCard slots Indicator lightsLoad paper in the in tray Paper informationGet started paper information Load photo paper in the photo trayPrint cartridge information Install or replace the print cartridges Use reserve modeGet started print cartridge information Basics guide Get started use the control panel Use the control panelUse the indicator lights Menu Menu mapPreferences Select and print photos Print camera-selected photosUse your printer with a camera Supported memory cards Print from a memory cardUse your printer with a camera print from a memory card Insert a memory cardInsert a MultiMediaCard or Secure Digital memory card Insert a Memory Stick memory card Decide which photos to printView photos on the LCD Print photos from the control panelPrint from a software application Print from a Windows PCUse your printer with a computer Basics guide Use the Windows PC taskbar iconsUse your printer with a computer print from a Windows PC Hp photosmart printer iconBasics guide Print from a software application OS X or OS Print from a MacintoshUse your printer with a computer print from a Macintosh Basics guide Troubleshooting Windows PC connection problemsMacintosh connection problems Troubleshooting print a diagnostic Print a diagnosticProblem USB connection problemsPossible cause Troubleshooting USB connection problemsOn next From previous Product Support booklet Troubleshooting printer problems Printer problemsFrom previous From previous Problem Possible cause Solution Troubleshooting printing problems Printing problemsProblem Possible cause Solution No page came out of the printer Problem Possible cause Solution Problem Possible cause Solution See the specifications section of the Printer Problem Possible cause Solution Print quality is poor From previous Problem Possible cause Solution Photos are not printing correctly Problem Possible cause Solution Problem Possible cause Solution Basics guide System requirements SpecificationsSpecifications Index IndexUSB connection problems 30-35Windows connection problems Page Page Page Hewlett-Packard Company

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