HP 2000C manual During the Warranty Period

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CustomerSupport

HP Customer Support Center Help

During the Warranty Period

Technical Support Ð Call one of the numbers below if you have owned your printer for less than 90 days.

Service & Repair Ð Call one of the numbers below if you have owned your printer for less than 1 year.

Please be at your computer when you call and please have your printerÕs service ID# ready. To obtain your printerÕs service ID#, press and hold the power button and click the resume button 5 times. A test page showing the service ID# will print.

Country

Telephone Number

Hours of Operation

North America

 

 

U.S. & Canada (English)

(208) 323-2551

M-F, 6am to 10pm (MST) and

 

 

Sat, 9am to 4pm (MST)

Canada (French)

(905) 206-4383

M-F, 8:30am to 5pm (MST)

 

 

 

Europe

 

 

Austria

06.60.63.86

 

Belgium (Dutch)

02.626.88.06

 

Belgium (French)

02.626.88.07

 

Czech Republic

42 (2) 471 7321

 

Denmark

3929 4099

 

English (non-UK)

+44 171 512 52 02

M-F,

Finland

0203 47 288

8:30am to 6pm

France

01 43 62 34 34

(Central European time)

Germany

0180.52.58.143

 

Hungary

36 (1) 252 4505

 

Ireland

01 662 5525

 

Italy

02.2.641.0350

 

Netherlands

020.606.87.51

 

Norway

22 11 6299

 

Poland

48 22 37 50 65

 

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Section 3 Support

Image 41
Contents Professional Series Color PrinterHewlett-Packard Limited Warranty Statement UserÕs Guide Printing History AcknowledgmentsAcknowledgments Table of Contents HPÕs Fastest Color InkJet Printer PrinterÕs Key FeaturesHPÕs Fastest Color InkJet Printer Smart Printing Saves You Time and MoneyInk Cartridges Printheads Printer Parts and Functions Understanding the PrinterÕs Parts and FunctionsRemoved for maintenance tasks Printer Lights Indications Printer Parts FunctionsTo print a Sample To print a Diagnostic TestPrinter Software Components Using Your Printer Driver SoftwarePrinter Software Components Selecting Your Printer Selecting Your PrinterUsing the HP 2000C Toolbox Using the HP 2000C ToolboxTo open the HP 2000C Toolbox Ð Windows 95 and Windows NT To open the HP 2000C Toolbox Ð WindowsSelecting Custom HP Print Settings Changing Print SettingsChanging Print Settings Using Your Printer Driver Software Paper Recommendations Selecting and Using PaperPaper Recommendations HP Special Media HP Special MediaHP Bright White InkJet Paper HP Premium InkJet PaperHP Photo Paper HP Premium InkJet Heavyweight PaperHP Premium Photo Paper HP Deluxe Photo PaperHP Premium InkJet Rapid-Dry Transparencies To load media in the in tray Basic Steps for Loading All Types of MediaBasic Steps for Loading All Types of Media Selecting and Using Paper Selecting and Using Paper Monitoring Ink Cartridges Monitoring and Replacing Ink CartridgesMonitoring Ink Cartridges To check ink cartridge ink levelsReplacing an Ink Cartridge Replacing an Ink CartridgeClose the ink cartridge door Maintaining Printheads Maintaining and Replacing PrintheadsMaintaining Printheads Replacing a Printhead To clean the printheadsReplacing a Printhead Make sure the printer power is onMaintaining and Replacing Printheads Maintaining and Replacing Printheads Setting Up Your Printer on a Network Using Your Printer on a NetworkNetwork-Connect Network-Connect recommendedUsing the HP 2000C Toolbox for Troubleshooting Troubleshooting Printing ProblemsTo use the troubleshooting feature HP 2000C Toolbox Windows 95 and Windows NTPrinting a Diagnostic Test Printing a Diagnostic TestTesting Two-way Communication To test two-way communicationTo clear a paper jam in the in or OUT tray Clearing Paper JamsClearing Paper Jams Information on Other Printing Problems Information on Other Printing ProblemsCustomer Support Using the HP 2000C Toolbox for TroubleshootingElectronic Support World Wide WebHP First Fax Program HP First Fax ProgramCountry Telephone Number North America EuropeHP Customer Support Center Help After the Warranty PeriodHP Customer Support Center Help CountryDuring the Warranty Period Africa During the Warranty PeriodLatin America Other Support Programs Extending Your WarrantyOther Support Programs Express Exchange U.S. onlyReplaceable Parts HP Reorder Number Ordering Parts and AccessoriesReplaceable Parts Accessories AccessoriesOrdering Information Ordering InformationMinimum Margins SpecificationsMinimum Margins Printer Specifications Printer SpecificationsButtons Recommended System Requirements Minimum System RequirementsRegulatory Notice Regulatory NoticeRegulatory Notice Hewlett-Packard Company Model C4530AReduction and Elimination Environmental StatementRecycling Energy ConsumptionUserÕs Guide Number C4530-90019