HP 2000C manual Other Support Programs, Extending Your Warranty, Express Exchange U.S. only

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CustomerSupport

Other Support Programs

Extending Your Warranty

If you would like to extend your printer coverage for repair beyond the 1-year factory warranty, contact your local reseller.

Express Exchange (U.S. only)

If your printer needs repair during the warranty period (the first year of ownership), Hewlett-Packard offers a free Express Exchange program for customers in the United States. A refurbished (like new) printer can be delivered in 2 business days, while the damaged printer is returned using a prepaid shipping label. A technical support agent at the Support Center can make the necessary arrangement.

Printer Drivers by Mail (U.S. Only)

You can order printer drivers for the cost of the disks or the CD by calling (970) 339-7009, 24 hours a day, Monday through Saturday. They will be delivered to you by mail. Drivers are also available on the World Wide Web for free.

46	Section 3 Support

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Contents Professional Series Color PrinterHewlett-Packard Limited Warranty Statement UserÕs Guide Acknowledgments AcknowledgmentsPrinting History Table of Contents Smart Printing Saves You Time and Money PrinterÕs Key FeaturesHPÕs Fastest Color InkJet Printer HPÕs Fastest Color InkJet PrinterInk Cartridges Printheads Printer Parts and Functions Understanding the PrinterÕs Parts and FunctionsRemoved for maintenance tasks Printer Lights Indications Printer Parts FunctionsTo print a Sample To print a Diagnostic TestPrinter Software Components Using Your Printer Driver SoftwarePrinter Software Components Selecting Your Printer Selecting Your PrinterTo open the HP 2000C Toolbox Ð Windows Using the HP 2000C ToolboxUsing the HP 2000C Toolbox To open the HP 2000C Toolbox Ð Windows 95 and Windows NTChanging Print Settings Changing Print SettingsSelecting Custom HP Print Settings Using Your Printer Driver Software Paper Recommendations Selecting and Using PaperPaper Recommendations HP Premium InkJet Paper HP Special MediaHP Special Media HP Bright White InkJet PaperHP Deluxe Photo Paper HP Premium InkJet Heavyweight PaperHP Photo Paper HP Premium Photo PaperHP Premium InkJet Rapid-Dry Transparencies Basic Steps for Loading All Types of Media Basic Steps for Loading All Types of MediaTo load media in the in tray Selecting and Using Paper Selecting and Using Paper To check ink cartridge ink levels Monitoring and Replacing Ink CartridgesMonitoring Ink Cartridges Monitoring Ink CartridgesReplacing an Ink Cartridge Replacing an Ink CartridgeClose the ink cartridge door Maintaining Printheads Maintaining and Replacing PrintheadsMaintaining Printheads Replacing a Printhead To clean the printheadsReplacing a Printhead Make sure the printer power is onMaintaining and Replacing Printheads Maintaining and Replacing Printheads Network-Connect recommended Using Your Printer on a NetworkSetting Up Your Printer on a Network Network-ConnectWindows 95 and Windows NT Troubleshooting Printing ProblemsUsing the HP 2000C Toolbox for Troubleshooting To use the troubleshooting feature HP 2000C ToolboxTo test two-way communication Printing a Diagnostic TestPrinting a Diagnostic Test Testing Two-way CommunicationClearing Paper Jams Clearing Paper JamsTo clear a paper jam in the in or OUT tray Information on Other Printing Problems Information on Other Printing ProblemsWorld Wide Web Using the HP 2000C Toolbox for TroubleshootingCustomer Support Electronic SupportEurope HP First Fax ProgramHP First Fax Program Country Telephone Number North AmericaCountry After the Warranty PeriodHP Customer Support Center Help HP Customer Support Center HelpDuring the Warranty Period Latin America During the Warranty PeriodAfrica Express Exchange U.S. only Extending Your WarrantyOther Support Programs Other Support ProgramsReplaceable Parts Ordering Parts and AccessoriesReplaceable Parts HP Reorder Number Accessories AccessoriesOrdering Information Ordering InformationMinimum Margins SpecificationsMinimum Margins Printer Specifications Printer SpecificationsButtons Recommended System Requirements Minimum System RequirementsHewlett-Packard Company Model C4530A Regulatory NoticeRegulatory Notice Regulatory NoticeEnergy Consumption Environmental StatementReduction and Elimination RecyclingUserÕs Guide Number C4530-90019