HP Doll c7000 Troubleshooting resources, Important safety information, Symbols on equipment

Page 78

Troubleshooting

Troubleshooting resources

The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-specific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a language:

•English (http://www.hp.com/support/ProLiant_TSG_en)

•French (http://www.hp.com/support/ProLiant_TSG_fr)

•Italian (http://www.hp.com/support/ProLiant_TSG_it)

•Spanish (http://www.hp.com/support/ProLiant_TSG_sp)

•German (http://www.hp.com/support/ProLiant_TSG_gr)

•Dutch (http://www.hp.com/support/ProLiant_TSG_nl)

•Japanese (http://www.hp.com/support/ProLiant_TSG_jp)

The HP BladeSystem c-Class Enclosure Troubleshooting Guide provides procedures and solutions for troubleshooting HP BladeSystem c-Class enclosures. This guide explains how to use the Insight Display to troubleshoot enclosures, and it includes a flowchart to help you navigate the troubleshooting process. To view the guide, see the HP website (http://www.hp.com/support/BladeSystem_Enclosure_TSG_en).

Important safety information

Familiarize yourself with the safety information in the following sections before troubleshooting the server.

Important safety information

Before servicing this product, read the Important Safety Information document provided with the server.

Symbols on equipment

The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

Troubleshooting 78

Image 78

Contents HP BladeSystem c7000 Enclosure Setup and Installation Guide Page Contents Support and other resources Contents Planning the installation Verifying the pallet contentsRack requirements Rack-free environment requirements Planning the installation Space and airflow requirements Temperature requirements Power requirementsGrounding requirements Component and LED identification Enclosure front componentsPower supply bay numbering Power supply LEDs Device bay numbering Location Discovery Services HP BladeSystem Insight Display componentsEnclosure rear components Fan bay numbering Onboard Administrator components Fan LEDHP c7000 Onboard Administrator with KVM components UID LEDInterconnect bay numbering VGAInstallation Installation overviewDisassembling the enclosure Installation Installation Rack-free installation Rack installationInstalling the rack rails Measuring with the rack templateInstalling the enclosure into the rack Installation Installing the rear cage into the enclosure Component installation Installing a power supplyInstallation Installing blades Installing a full-height bladeInstallation Installation Removing a device bay shelf Creating a full-height device bay blank Installation Installing a half-height blade Installation Installation Accessing a server blade with local KVM Accessing local media devices Installing fans USB diskette drive DescriptionInstallation Installing Onboard Administrator modules Installation Installing interconnect modules Installation Mapping to interconnect ports Mapping half-height blades Mapping full-height blades Mapping BL2x220c Blades Mapping the BL680c G7 Blade Bay-to-bay crosslinks Device bay crosslinks Removing interconnect bay dividers Cabling and powering up the enclosure Onboard Administrator cablingCabling the enclosure Connector Description Enclosure link cablingCabling a PC to the enclosure service port Powering up the enclosure Single-phase AC configurationCabling the network to the enclosure Cabling and powering up the enclosure Page PDU installation Cabling and powering up the enclosure Three-phase AC configuration Running the Insight Display installation steps HP BladeSystem Insight DisplayInsight Display overview HP BladeSystem Insight Display HP BladeSystem Insight Display HP BladeSystem Insight Display Navigating the Insight Display Health Summary screen HP BladeSystem Insight Display HP BladeSystem Insight Display Enclosure Settings screen Enclosure Info screenBlade and Port Info screen Turn Enclosure UID On/Off screen HP BladeSystem Insight Display Chat Mode screen View User Note screenImportant safety information TroubleshootingTroubleshooting resources Symbols on equipmentTroubleshooting Insight Display errors Power errorsConfiguration errors Cooling errorsLocation errors Device failure errorsTroubleshooting HP contact information Support and other resourcesBefore you contact HP Customer Self RepairRéparation par le client CSR Riparazione da parte del cliente Reparaciones del propio cliente Reparo feito pelo cliente Support and other resources Support and other resources Support and other resources Regulatory compliance notices Regulatory compliance identification numbersFederal Communications Commission notice Modifications CablesCanadian notice Avis Canadien European Union regulatory notice Japanese notice Bsmi notice Korean notice Battery replacement notice Chinese noticeLaser compliance Taiwan battery recycling notice Power cord statement for JapanElectrostatic discharge Preventing electrostatic dischargeGrounding methods to prevent electrostatic discharge Acronyms and abbreviations USB Documentation feedback Index HP BladeSystem Insight Display errors Static electricity