HP R830/R840 manual Camera responds sluggishly when trying to review images

Page 45

The Power light is on but the Image Display is off, or the camera seems stuck and won’t operate.

Slide to a different position or press any camera button to reactivate the Image Display.

Reset the camera (see Resetting the camera” on page 39 ).

The camera responds sluggishly when trying to review images.

Power-on time in Playback is slow if you have a large number of tagged images on your memory card. Transfer the images to your computer (see “Transferring and printing images” on page 31) and review them there.

See Storage” on page 53 and Memory capacity” on page 53 for tips about memory cards.

Video recording terminates abruptly. The video is saved successfully, but it is shorter than expected.

Choose a lower resolution/compression combination for the video. If you used

Best, consider using Better or Good ; if you used Better, consider using Good (see Video Quality under “Using the Picture Capture and Video Record menus” on page 17).

Replace your memory card with a faster card. Look for cards marked High Performance, Pro, Ultra, or High Speed.

Video recording terminates abruptly and the video will not play back.

If the video is stored on a memory card, transfer the video to your computer (see

Transferring and printing images” on page 31), then reformat the card (see “Install and format an optional memory card” on page 8).

The camera gets warm (or even hot) to the touch.

This is normal. However, if anything seems out of the ordinary, turn off the camera and allow it to cool. Then examine the camera and the battery for signs of possible damage.

For best image quality, turn off the camera when not using. Always store the camera in a cool place.

My camera stalls when establishing a connection to the computer.

Your memory card may have a large number of images stored on it. The more images you have on your card, the longer it takes to establish a connection to the computer (up to five minutes). If you have a large number of images on the memory card, be sure to allow this additional time to establish the connection.

Ensure that the USB cable is properly connected to the camera and computer.

Try connecting the USB cable to another USB port on the computer.

Turn the camera off, then on again. If that does not fix the problem, reset the camera (see Resetting the camera” on page 39).

If the problem persists, contact Hewlett-Packard Technical Support (see “Product support” on page 46).

The Power light is on but the Image Display is off, or the camera seems stuck and won’t operate.

43

Image 45
Contents HP Photosmart R830/R840 series Digital Camera Legal and notice information Contents Using HP Photosmart Express Using the Design Gallery MenuTroubleshooting Reviewing images and video clipsSpecifications Getting started Camera top, side, and backShutter button Camera front and bottom Camera dock insertBefore taking pictures Install the battery Charge the batteryTurn on the camera Choose the language Set the regionSet the date and time Install the software Install and format an optional memory cardTIP To switch between Picture Capture, Video Record, Using your cameraWindows MacintoshTaking pictures and recording video clips Taking pictures015 Indicator Description Focusing on the subjectRecording video clips Instant ReviewUsing Focus Lock Optimizing focusFor pictures only Optimizing exposure Using zoomOptical zoom Digital zoomChapter Setting the flash Using the shooting modesRed eye Using Panorama mode Video Record Using the Picture Capture and Video Record menusR830 series R840 series±1.0 Exposure BracketingUsing the Burst setting Using the Self-Timer settingsExposure Compensation Adaptive LightingWhite Balance ISO speedUsing Playback Reviewing images and video clipsFavorite Deleting images Viewing thumbnailsMagnifying images Tagging images Using the Playback MenuViewing slideshows Tag menu, select Tag Menu SetupStitching panoramas Defining tags in WindowsChapter Using the Design Gallery Menu Removing red eyesApplying artistic effects Enhancing photos Modifying colors Adding bordersModify Color menu Cropping images Transferring images with HP Photosmart Software Transferring and printing imagesConnecting to the computer Photosmart Express Menu see Using HP Photosmart Express onTransferring images without HP Photosmart Software Printing directly to a printer Using a memory card readerChapter Using the Photosmart Express Menu Using HP Photosmart ExpressMarking images for printing To display the Photosmart Express MenuSharing images Buying prints onlineSending images to online destinations Setting up online destinations in the cameraPhotosmart Express Menu, then highlight PlaybackNever, 15, 30, 45 Default, 60 seconds Using the Camera Setup MenuTroubleshooting Resetting the cameraProblems and solutions Have to recharge the Lithium Ion battery frequently Battery gauge goes up and down frequentlyLithium Ion battery will not charge Camera does not respond when I press a buttonImage Display is not working My image is blurryMy image is too bright Images are missing on my camera My image is grainyCamera gets warm or even hot to the touch Camera responds sluggishly when trying to review imagesMy camera shuts down unexpectedly Cannot transfer images from the camera to my computerLens Error general-R840-021,R830-021 Camera error messagesUnable to format card-R840-202,R830-202 Batteries cannot be charged-R840-435,R830-435Helpful websites Product supportGetting assistance Under Learn about , click Digital PhotographyGetting assistance Top points about batteries Managing batteriesPlayback Menu Icon DescriptionSignals Charging complete Docks battery bay light turns on solidCharge location Safety precautions for recharging batteries Specifications Dimensions Image Quality Video Quality settingsWeight PowerVideo quality Index Page Product name