HP 402 G1 manual Smart ATA drives, Electrostatic discharge information, Generating static

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SMART ATA drives

The Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP Personal Computers have built-in drive failure prediction that warns the user or network administrator of an impending failure or crash of the hard drive. The SMART drive tracks fault prediction and failure indication parameters such as reallocated sector count, spin retry count, and calibration retry count. If the drive determines that a failure is imminent, it generates a fault alert.

Electrostatic discharge information

A sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not appear to be affected at all and can work perfectly throughout a normal cycle. The device may function normally for a while, but it has been degraded in the internal layers, reducing its life expectancy.

Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

Generating static

The following table shows that:

Different activities generate different amounts of static electricity.

Static electricity increases as humidity decreases.

 

 

Relative Humidity

 

 

 

 

 

Event

55%

40%

10%

 

 

 

 

Walking across carpet

7,500 V

15,000 V

35,000 V

Walking across vinyl floor

3,000 V

5,000 V

12,000 V

Motions of bench worker

400 V

800 V

6,000 V

Removing DIPs* from plastic tube

400 V

700 V

2,000 V

 

 

 

 

Removing DIPs* from vinyl tray

2,000 V

4,000 V

11,500 V

Removing DIPs* from Styrofoam

3,500 V

5,000 V

14,500 V

Removing bubble pack from PCB

7,000 V

20,000 V

26,500 V

Packing PCBs in foam-lined box

5,000 V

11,000 V

21,000 V

*These are then multi-packaged inside plastic tubes, trays, or Styrofoam.

NOTE: 700 volts can degrade a product.

Preventing electrostatic damage to equipment

Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following packaging and grounding precautions are necessary to prevent damage to electric components and accessories.

8 Chapter 4 Serial ATA (SATA) drive guidelines and routine care and disassembly preparation

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Contents Maintenance & Service Guide Product notice Safety warning notice IiiIv Safety warning notice Table of contents Troubleshooting without diagnostics System board callouts100 103104 Vii106 107110 ViiiProduct features Standard configuration featuresDrive configuration may vary by model Standard configuration featuresRear panel components Product featuresSerial number location Downloading Windows 8 updates Activating and customizing the softwareActivating and customizing the software in Windows Activating the Windows operating systemMajor components Illustrated parts catalogIllustrated parts catalog Item Component Access panel Front bezel Fan sink Power supply, 250 W Processors Miscellaneous parts Miscellaneous partsMass storage devices Hard drivesTB, 7200 rpm, 3.5 inch 500-GB, 7200 rpm, 3.5 inch Optical driveSerial ATA Hard Drive Characteristics Sata hard drivesSata hard drive cables Sata data cableSmart ATA drives Electrostatic discharge informationGenerating static Preventing electrostatic damage to equipmentPersonal grounding methods and equipment Grounding the work areaStatic Shielding Protection Levels Method VoltageOperating guidelines Recommended materials and equipmentGeneral cleaning safety precautions Cleaning the computer caseCleaning the keyboard Routine careService considerations Cleaning the displayCleaning the mouse Tools and software requirementsLithium coin cell battery Cables and connectorsHard drives Removal and replacement procedures Preparing to disassemble the computerAccess panel Removing a slim optical disc drive Installing and removing drivesDescription Page Page Installing a slim optical disc drive Page Remove the access panel see Access panel on Removing and replacing a 3.5-inch hard drivePage Page Page Front bezel To remove the front bezelPage Memory Remove the access panel see Access panel on MemoryGB memory module PC3-12800 4GB memory module PC3-12800 Page Expansion cards Page Fan Page RTC battery RTC batteryFan sink Page Processor Before removing the processor, follow these stepsPage Power supply Page System board To remove the system boardUpdating Smbios Information System boardSystem ID Setup Setup Field Name Comment LabelSystem board callouts Sys Bd Label ComponentFront I/O USB connector RTC batteryNetwork connector and USB VGA connectorComputer Setup F10 Utility Computer Setup F10 UtilitiesComputer Setup F10 Utility Using Computer Setup F10 Utilities1Computer Setup F10 Utility Computer Setup-File 2Computer Setup-FileComputer Setup-Storage 3Computer Setup-StorageComputer Setup-Security 4Computer Setup-SecurityNetwork Boot Master Boot RecordDevice Security USB SecuritySystem Security System Security theseDriveLock Security Configuration Secure BootLegacy Support to disabled Computer Setup-Power 5Computer Setup-PowerComputer Setup-Advanced 6Computer Setup-Advanced for advanced usersPCI SERR# Generation. Default is enabled VGA Configuration AMT ConfigurationBus Options Device OptionsRecovering the configuration settings Troubleshooting without diagnostics Safety and comfort Before you call for technical supportHelpful hints Solving general problems Solving general problems1Solving General Problems Computer date and time display is incorrect Cause SolutionCause Solution There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or access panel Cause Solution Poor performance Cause SolutionUnder Windows System, click Run Solution Solving power problems Solving power problems2Solving Power Problems Power supply shuts down intermittently Cause SolutionSolving hard drive problems 3Solving Hard Drive ProblemsSolving hard drive problems Solving media card reader problems 4Solving Media Card Reader ProblemsCan not write to the media card Cause Computer’s software is used to safely eject the cardSolving display problems Solving display problems5Solving Display Problems Blank screen no video Cause SolutionScreen resolution Dim characters Cause Solution Image is not centered Cause SolutionNo Connection, Check Signal Cable displays on screen Cause Select the monitor’s Auto-Adjustment optionOut of Range displays on screen Cause Monitor’s on-screen display menuSolving audio problems Solving audio problems6Solving Audio Problems Sound from headphones is not clear or muffled Cause There is no sound or sound volume is too low CauseSelect Device Manager Line-in jack is not functioning properly CauseSolving printer problems Solving printer problems7Solving Printer Problems Solving keyboard and mouse problems 8Solving Keyboard ProblemsSolving hardware installation problems 9Solving Mouse ProblemsShut down the computer using the keyboard Components10Solving Hardware Installation Problems Computer will not start Cause SolutionSolving network problems Solving network problems11Solving Network Problems Power SavingsNetwork status link light never flashes Cause Solution Wake-on-LAN feature is not functioning Cause SolutionAdvanced Device Options S5 Wake on LAN Correct operating mode Diagnostics reports a failure Cause SolutionSettings for the board Cable CorrectlyNew network card will not boot Cause Solution Solving memory problems Solving memory problems12Solving Memory Problems Solving processor problems 13Solving Processor ProblemsSome fans only operate when needed Make sure the processor heat sink is installed properlySolving CD-ROM and DVD problems Solving CD-ROM and DVD problems14Solving CD-ROM and DVD Problems Computer Setup utilityMovie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit CauseSolving USB flash drive problems Solving front panel component problemsSolving USB flash drive problems 15Solving USB Flash Drive ProblemsSolving internet access problems Set to Enabled in Security USB SecurityUnable to connect to the Internet Cause Solution Click Internet OptionsSolving software problems Solving software problemsContacting customer support Why run HP PC Hardware Diagnostics Uefi HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Uefi Diagnostic section, click HP Uefi Support Environment Backup and recovery in Windows Backup and RecoveryBacking up your information To recover information you previously backed up Performing a system recoveryFollow the on-screen instructions Backup and Recovery Using f11 recovery tools Post Error Messages Post Error MessagesPost Numeric Codes and Text Messages 1Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Flash Screen Image Corrupted Flash Screen image has errors Reseat power supply fanReconfigure card resources and/or run Computer Setup or Windows utilitiesEmulation to IDE, and select File Save Inventory error during MEBx execution Try a different USB key device forFunctionality contained in the system Bios System Bios versionGeneral error during MEBx execution System Bios and ME firmwareInterpreting Post diagnostic front panel LEDs 2Diagnostic front panel LEDs and audible codesPossible Cause Recommended Action White Power LED On ActivityInterpreting Post diagnostic front panel LEDs Possible Cause Recommended ActionRed Power LED flashes seven Recovery Mode section of the DesktopInstall a TXT capable processor Previously enabled on thisEstablishing a Setup or Power-on password Password Security and Resetting CmosEstablishing a Setup or Power-on password Clearing and resetting the Cmos Resetting the Setup and Power-on passwordPassword Security and Resetting Cmos Page Japanese Power Cord Requirements Power Cord Set RequirementsGeneral requirements Country-specific requirements Country-specific requirementsCountry Accrediting Agency Statement of Volatility Appendix B Statement of VolatilityEnter the F10 setup utility Specifications SpecificationsAppendix C Specifications Index All-in One chassis Fan Password Fan sink 103 ProblemsNetwork Setup password 103 Power Software Printer Problems Product ID location Removal and replacement
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