HP 402 G1 manual Under Windows System, click Run

Table 7-1Solving General Problems (continued)

Poor performance.

Cause	Solution
	3.	Make sure the processor heat sink is installed properly.
Hard drive is full.	Transfer data from the hard drive to create more space on the
	hard drive.
Low on memory.	Add more memory.
Hard drive fragmented.	Defragment hard drive.
Program previously accessed did not release reserved memory	Restart the computer.
back to the system.
Virus resident on the hard drive.	Run virus protection program.
Too many applications running.	In Windows 8:
	1.	On the Start screen, right-click, and then select the All apps
		icon.
	2.	Under Windows System, click Run.
	3.	Type msconfig, and then press Enter.
	4.	On the Startup tab of the System Configuration Utility, clear
		applications that you do not want to launch automatically,
		and the click OK.
Some software applications, especially games, are stressful on	1.	Lower the display resolution for the current application or
the graphics subsystem.		consult the documentation that came with the application
		for suggestions on how to improve performance by
		adjusting parameters in the application.
	2.	Add more memory.
	3.	Upgrade the graphics solution.
Cause unknown.	Restart the computer.

Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing).

Cause	Solution
Processor thermal protection activated:	1.	Ensure that the computer air vents are not blocked and the
A fan may be blocked or not turning.		processor cooling fan is running.
	2.	Open the access panel, press the power button, and see if
OR
		the processor fan (or other system fan) spins. If the fan does
The heat sink is not properly attached to the processor.		not spin, make sure the fan cable is plugged onto the
		system board header.
	3.	If fan a plugged in and not spinning, replace it.

Solving general problems 61