HP 6000 Router manual Troubleshooting Application Software Upgrade

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Troubleshooting Application Software Upgrade

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Troubleshooting

The problem occurs because the file to be downloaded does not exist or the network cable is not connected properly. To solve the problem, confirm that the file to be downloaded is under the TFTP root directory and the cable is connected properly.

Fault 3 Start the Router, upgrade the software with the TFTP approach, and the system displays the following prompt:

DownLoad Program To Flash Through Net Port

boot device		: wancom
unit	number	: 0
processor number		:	0
file	name	:	6000.bin

inet on ethernet (e) : 1.1.1.1

host inet (h)	: 1.1.1.3
user (u)	: user
ftp password (pw)	: password
flags (f)	: 0x80

Attached TCP/IP interface to wancom0.

Attaching network interface lo0... done.

Loading... tftpGet: Error occurred while transferring the file.

A bad file or twisted pair doesn't link correctly!Loading Failed

Troubleshooting

The problem occurs because the IP address of the computer is not correctly configured. To solve the problem, make a correct configuration of the IP address.

Fault 4 Start the Router, upgrade the software with the TFTP approach, and the system displays the following prompt:

DownLoad Program To Flash Through Net Port

boot device		: wancom
unit	number	: 0
processor number		:	0
file	name	:	6000.bin

inet on ethernet (e) : 1.1.1.1

host inet (h)	: 1.1.1.2
user (u)	: user
ftp password (pw)	: password
flags (f)	: 0x80

Loading... Done

1000 Bytes Downloaded.Crc Error!

Troubleshooting

The problem occurs because the downloaded file is not the application of 6000 Router. To solve the problem, specify a correct application.

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Contents Router 6000 Family Installation Guide 01752-3064 3Com CorporationCampus Drive Marlborough, MAContents Register Your Product to Gain Service Benefits Troubleshooting Application Software UpgradeList conventions that are used throughout this guide About this GuideConventions Communication protocols that are used to interconnect WANsUse the display user-interface RelatedDocumentation RouterIntroducing the Router Family Main features of 6000 RoutersIntroduction Abundant fault isolation methods Front Panel Router ModelStructure ComponentsRear Panel of the 3Com Router Rear PanelFront Panel Rear Panel of the 3Com Router Sdram System descriptionSystem Description of 6040 6040 60806000 Routers modules include RPU, PSU PWR, FAN, and FICs Provides the hardware reset button, ResetIntroduction to General ModulesAttribute Description Interface Console interfaceConsole interface attributes LED and button DescriptionMDI AUX interfaceEthernet interface AUX interface attributesLED LEDs Front Panel of AC Power Module PWR LED descriptionFan Location General Site Installing the RouterTemperature/Humidity requirements in the equipment room Limitation on dust content in equipment roomEven the entire Router Name Quantity Safety RecommendationsCheck Router Accessories 3Com 6000 Routers and accessorieSET Installation Tools Meters Equipment6000 Router dimensions InstallationModel Dimensions mm Various FICs Installing ModulesRecommended AC power socket Connect AC Power Cord AC power supplyAC power input range 100 to 240V, 50/60Hz AC Cable-retention clip Power switch AC inputConnect console cable Console cableAUX cable Console failure, AUX can function as a console interfaceInstalling the Router Environment Configuring the RouterConfiguration EstablishingConfiguring the Router Establishing Configuration Environment Configuring the Router Following information displays on the screen Select booting device and download applicationsStartup Process Self-test on Sdram Display system informationInitialize the system Router Configuration FundamentalsProcedure Decompress ApplicationSnmp Management Performs the local configuration through CON portSlot 5 Slot 7Slot 8 Slot Interface numbering rule SlotSoftware Maintenance Overview Software MaintenanceBoot Menu Modifying serial port parameters Boot Sub-menuUpgrading Boot main system LargeBootrom through serial port Starting Boot main systemStarting application program from Flash Starting host program in default modeEntering serial port sub-menu Entering Ethernet port sub-menu Available Boot Device wancomDisplaying available boot files in the Flash Then the system enters boot file control menuModifying Flash description area Returning to Boot main menu Setting the main boot fileSetting the backup boot file Available boot filesProgram Upgrading Program Files Using Xmodem ProtocolIgnoring system configuration Rebooting the systemXmodem File Setting ParametersVia Ethernet Port Building up upgrade environmentUpgrading Application ProgramConfiguring the Router Software Maintenance Removal Hardware MaintenancePower Module HardwareRemove a Fan Install a FanFan Removal Right side inside the integrated chassisInstall an RPU RPU Removal InstallationRemove an RPU Hardware Maintenance Configuration System TroubleshootingTroubleshooting Power System TroubleshootingDisplays the following prompt Troubleshooting Application Software UpgradeTroubleshooting Upgrade device of 6000 RouterTroubleshooting Application Software Upgrade Troubleshooting FIC Categories Flexible Interface CardsFollowing are the FICs available for 6000 Series Routers 3C13861 Port 10/100 FICEthernet Cable Make Ethernet cablePort 100 FX MM FIC 1-port 100BASE-F SM FIC interface attributes SC optical fiber connectorFIC 3C13863 Port Enhanced SerialFIC 3C13864 DTE, DCE Port FIC24 RS232 DTE 24 RS232 DCE 35 DTE 35 DCE 21 DTE 21 DCE Attribute Description Synchronous AsychronousDDN leased line Terminal accessService Front panel of 8-port FIC is shown as followsInterface Attributes Port Channelized FIC Connecting the Interface CablePort Fractional FIC E1 FIC LEDs on the Card Panel Following table describes the LEDs on the card panelsData is being transceived 120-ohm 4E1 adapter cable Port Fractional T1 FIC Internal DIP SwitchInterface cables Port Channelized T1/PRI FICPort Channelized T1/PRI FIC panel Interface attributes of FICcardsPort Channelized E3 FIC Interface attributes Port Channelized E3 FIC 3C13888Main functions of 1-port Channelized E3 FIC include Interface AttributesConnect Interface Cable Port Channelized T3 1CT3 3C13889Main functions of 1-port Channelized T3 FIC include CT3 Following table describes the LEDs on the card panelPort T3 interface attributes LED description of 1-port T3 FICOC-3/SDH Following figure illustrates the 1-port OC-3 ATM SM panelPort OC ATM Attribute Port OC-3 ATM SML SonetLED description of the ATM cards Port Adsl overPots FIC 3C13872 Following figure illustrates the 1-port OC-3 ATM SML panelAttribute Port Adsl FIC Port Adsl FIC interface attributesFIC-1ADSL Pstnm LED description 2-port Adsl FICFlexible Interface Cards Obtaining Support for Your Product Telephone Technical Contact UsSupport and Repair US and Canada Telephone Technical Support and Repair Latin America Telephone Technical Support and RepairAppendix a Obtaining Support for Your Product