HP 6000 Router manual Appendix a Obtaining Support for Your Product

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82APPENDIX A: OBTAINING SUPPORT FOR YOUR PRODUCT

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Contents Router 6000 Family Installation Guide Marlborough, MA 3Com CorporationCampus Drive 01752-3064Contents Troubleshooting Application Software Upgrade Register Your Product to Gain Service BenefitsCommunication protocols that are used to interconnect WANs About this GuideConventions List conventions that are used throughout this guideRouter RelatedDocumentation Use the display user-interfaceIntroducing the Router Family Main features of 6000 RoutersIntroduction Abundant fault isolation methods Components Router ModelStructure Front PanelRear Panel Rear Panel of the 3Com RouterFront Panel Rear Panel of the 3Com Router 6040 6080 System descriptionSystem Description of 6040 SdramGeneral Modules Provides the hardware reset button, ResetIntroduction to 6000 Routers modules include RPU, PSU PWR, FAN, and FICsLED and button Description Interface Console interfaceConsole interface attributes Attribute DescriptionAUX interface attributes AUX interfaceEthernet interface MDILEDs Front Panel of AC Power Module PWR LED description LEDFan Location Limitation on dust content in equipment room Installing the RouterTemperature/Humidity requirements in the equipment room General SiteEven the entire Router 3Com 6000 Routers and accessorie Safety RecommendationsCheck Router Accessories Name QuantityInstallation Tools Meters Equipment SET6000 Router dimensions InstallationModel Dimensions mm Installing Modules Various FICsCable-retention clip Power switch AC input Connect AC Power Cord AC power supplyAC power input range 100 to 240V, 50/60Hz AC Recommended AC power socketConsole cable Connect console cableConsole failure, AUX can function as a console interface AUX cableInstalling the Router Establishing Configuring the RouterConfiguration EnvironmentConfiguring the Router Establishing Configuration Environment Configuring the Router Display system information Select booting device and download applicationsStartup Process Self-test on Sdram Following information displays on the screenDecompress Application Router Configuration FundamentalsProcedure Initialize the systemPerforms the local configuration through CON port Snmp ManagementSlot Slot 5 Slot 7Slot 8 Slot Interface numbering ruleSoftware Maintenance Overview Software MaintenanceBoot Menu Starting Boot main system Boot Sub-menuUpgrading Boot main system LargeBootrom through serial port Modifying serial port parametersStarting host program in default mode Starting application program from FlashEntering serial port sub-menu Available Boot Device wancom Entering Ethernet port sub-menuDisplaying available boot files in the Flash Then the system enters boot file control menuModifying Flash description area Available boot files Setting the main boot fileSetting the backup boot file Returning to Boot main menuRebooting the system Upgrading Program Files Using Xmodem ProtocolIgnoring system configuration ProgramSetting Parameters Xmodem FileApplication Program Building up upgrade environmentUpgrading Via Ethernet PortConfiguring the Router Software Maintenance Hardware Hardware MaintenancePower Module RemovalRight side inside the integrated chassis Install a FanFan Removal Remove a FanInstall an RPU RPU Removal InstallationRemove an RPU Hardware Maintenance Troubleshooting TroubleshootingTroubleshooting Power System Configuration SystemUpgrade device of 6000 Router Troubleshooting Application Software UpgradeTroubleshooting Displays the following promptTroubleshooting Application Software Upgrade Troubleshooting FIC Categories Flexible Interface CardsFollowing are the FICs available for 6000 Series Routers Port 10/100 FIC 3C13861Make Ethernet cable Ethernet CablePort 100 FX MM FIC SC optical fiber connector 1-port 100BASE-F SM FIC interface attributesFIC 3C13863 Port Enhanced SerialFIC 3C13864 Attribute Description Synchronous Asychronous Port FIC24 RS232 DTE 24 RS232 DCE 35 DTE 35 DCE 21 DTE 21 DCE DTE, DCEFront panel of 8-port FIC is shown as follows Terminal accessService DDN leased lineInterface Attributes Port Channelized FIC Connecting the Interface CablePort Fractional FIC E1 FIC LEDs on the Card Panel Following table describes the LEDs on the card panelsData is being transceived 120-ohm 4E1 adapter cable Port Channelized T1/PRI FIC Internal DIP SwitchInterface cables Port Fractional T1 FICInterface attributes of FICcards Port Channelized T1/PRI FIC panelInterface Attributes Port Channelized E3 FIC 3C13888Main functions of 1-port Channelized E3 FIC include Port Channelized E3 FIC Interface attributesConnect Interface Cable Port Channelized T3 1CT3 3C13889Main functions of 1-port Channelized T3 FIC include LED description of 1-port T3 FIC Following table describes the LEDs on the card panelPort T3 interface attributes CT3Sonet Following figure illustrates the 1-port OC-3 ATM SM panelPort OC ATM Attribute Port OC-3 ATM SML OC-3/SDHFollowing figure illustrates the 1-port OC-3 ATM SML panel Port Adsl overPots FIC 3C13872 LED description of the ATM cardsAttribute Port Adsl FIC Port Adsl FIC interface attributesFIC-1ADSL LED description 2-port Adsl FIC PstnmFlexible Interface Cards Obtaining Support for Your Product Telephone Technical Contact UsSupport and Repair Latin America Telephone Technical Support and Repair US and Canada Telephone Technical Support and RepairAppendix a Obtaining Support for Your Product