HP 6000 Router manual Latin America Telephone Technical Support and Repair

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Telephone Technical Support and Repair

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Country	Telephone Number	Country	Telephone Number
From anywhere in these	+44 (0)1442 435529
regions, call:

From the following countries, you may use the numbers shown:

Austria	01 7956 7124	Luxembourg	342 0808128
Belgium	070 700 770	Netherlands	0900 777 7737
Denmark	7010 7289	Norway	815 33 047
Finland	01080 2783	Poland	00800 441 1357
France	0825 809 622	Portugal	707 200 123
Germany	01805 404 747	South Africa	0800 995 014
Hungary	06800 12813	Spain	9 021 60455
Ireland	01407 3387	Sweden	07711 14453
Israel	1800 945 3794	Switzerland	08488 50112
Italy	199 161346	U.K.	0870 241 3901

You can also obtain support in this region using the following URL: http://emea.3com.com/support/email.html

Latin America Telephone Technical Support and Repair
Antigua	1 800 988 2112	Guatemala	AT&T +800 998 2112
Argentina	0 810 444 3COM	Haiti	57 1 657 0888
Aruba	1 800 998 2112	Honduras	AT&T +800 998 2112
Bahamas	1 800 998 2112	Jamaica	1 800 998 2112
Barbados	1 800 998 2112	Martinique	571 657 0888
Belize	52 5 201 0010	Mexico	01 800 849CARE
Bermuda	1 800 998 2112	Nicaragua	AT&T +800 998 2112
Bonaire	1 800 998 2112	Panama	AT&T +800 998 2112
Brazil	0800 13 3COM	Paraguay	54 11 4894 1888
Cayman	1 800 998 2112	Peru	AT&T +800 998 2112
Chile	AT&T +800 998 2112	Puerto Rico	1 800 998 2112
Colombia	AT&T +800 998 2112	Salvador	AT&T +800 998 2112
Costa Rica	AT&T +800 998 2112	Trinidad and Tobago	1 800 998 2112
Curacao	1 800 998 2112	Uruguay	AT&T +800 998 2112
Ecuador	AT&T +800 998 2112	Venezuela	AT&T +800 998 2112
Dominican Republic	AT&T +800 998 2112	Virgin Islands	57 1 657 0888

You can also obtain support in this region using the following:

Spanish speakers, enter the URL:

http://lat.3com.com/lat/support/form.html

Portuguese speakers, enter the URL:

http://lat.3com.com/br/support/form.html

English speakers in Latin America should send e-mail to:

lat_support_anc@3com.com

US and Canada Telephone Technical Support and Repair

1 800 876 3266

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Contents Router 6000 Family Installation Guide Campus Drive 3Com CorporationMarlborough, MA 01752-3064Contents Register Your Product to Gain Service Benefits Troubleshooting Application Software UpgradeConventions About this GuideCommunication protocols that are used to interconnect WANs List conventions that are used throughout this guideDocumentation RelatedRouter Use the display user-interfaceMain features of 6000 Routers Introducing the Router FamilyIntroduction Abundant fault isolation methods Structure Router ModelComponents Front PanelRear Panel of the 3Com Router Rear PanelFront Panel Rear Panel of the 3Com Router System Description of 6040 System description6040 6080 SdramIntroduction to Provides the hardware reset button, ResetGeneral Modules 6000 Routers modules include RPU, PSU PWR, FAN, and FICsConsole interface attributes Interface Console interfaceLED and button Description Attribute DescriptionEthernet interface AUX interfaceAUX interface attributes MDILED LEDs Front Panel of AC Power Module PWR LED descriptionFan Location Temperature/Humidity requirements in the equipment room Installing the RouterLimitation on dust content in equipment room General SiteEven the entire Router Check Router Accessories Safety Recommendations3Com 6000 Routers and accessorie Name QuantitySET Installation Tools Meters EquipmentInstallation 6000 Router dimensionsModel Dimensions mm Various FICs Installing ModulesAC power input range 100 to 240V, 50/60Hz AC Connect AC Power Cord AC power supplyCable-retention clip Power switch AC input Recommended AC power socketConnect console cable Console cableAUX cable Console failure, AUX can function as a console interfaceInstalling the Router Configuration Configuring the RouterEstablishing EnvironmentConfiguring the Router Establishing Configuration Environment Configuring the Router Startup Process Self-test on Sdram Select booting device and download applicationsDisplay system information Following information displays on the screenProcedure Router Configuration FundamentalsDecompress Application Initialize the systemSnmp Management Performs the local configuration through CON portSlot 5 Slot 7Slot 8 Slot Interface numbering rule SlotSoftware Maintenance Software Maintenance OverviewBoot Menu Upgrading Boot main system LargeBootrom through serial port Boot Sub-menuStarting Boot main system Modifying serial port parametersStarting application program from Flash Starting host program in default modeEntering serial port sub-menu Entering Ethernet port sub-menu Available Boot Device wancomThen the system enters boot file control menu Displaying available boot files in the FlashModifying Flash description area Setting the backup boot file Setting the main boot fileAvailable boot files Returning to Boot main menuIgnoring system configuration Upgrading Program Files Using Xmodem ProtocolRebooting the system ProgramXmodem File Setting ParametersUpgrading Building up upgrade environmentApplication Program Via Ethernet PortConfiguring the Router Software Maintenance Power Module Hardware MaintenanceHardware RemovalFan Removal Install a FanRight side inside the integrated chassis Remove a FanRPU Removal Installation Install an RPURemove an RPU Hardware Maintenance Troubleshooting Power System TroubleshootingTroubleshooting Configuration SystemTroubleshooting Troubleshooting Application Software UpgradeUpgrade device of 6000 Router Displays the following promptTroubleshooting Application Software Upgrade Troubleshooting Flexible Interface Cards FIC CategoriesFollowing are the FICs available for 6000 Series Routers 3C13861 Port 10/100 FICEthernet Cable Make Ethernet cablePort 100 FX MM FIC 1-port 100BASE-F SM FIC interface attributes SC optical fiber connectorPort Enhanced Serial FIC 3C13863FIC 3C13864 24 RS232 DTE 24 RS232 DCE 35 DTE 35 DCE 21 DTE 21 DCE Port FICAttribute Description Synchronous Asychronous DTE, DCEService Terminal accessFront panel of 8-port FIC is shown as follows DDN leased lineConnecting the Interface Cable Interface Attributes Port Channelized FICPort Fractional FIC E1 FIC Following table describes the LEDs on the card panels LEDs on the Card PanelData is being transceived 120-ohm 4E1 adapter cable Interface cables Internal DIP SwitchPort Channelized T1/PRI FIC Port Fractional T1 FICPort Channelized T1/PRI FIC panel Interface attributes of FICcardsMain functions of 1-port Channelized E3 FIC include Port Channelized E3 FIC 3C13888Interface Attributes Port Channelized E3 FIC Interface attributesPort Channelized T3 1CT3 3C13889 Connect Interface CableMain functions of 1-port Channelized T3 FIC include Port T3 interface attributes Following table describes the LEDs on the card panelLED description of 1-port T3 FIC CT3Port OC ATM Attribute Port OC-3 ATM SML Following figure illustrates the 1-port OC-3 ATM SM panelSonet OC-3/SDHPots FIC 3C13872 Port Adsl overFollowing figure illustrates the 1-port OC-3 ATM SML panel LED description of the ATM cardsPort Adsl FIC interface attributes Attribute Port Adsl FICFIC-1ADSL Pstnm LED description 2-port Adsl FICFlexible Interface Cards Obtaining Support for Your Product Contact Us Telephone TechnicalSupport and Repair US and Canada Telephone Technical Support and Repair Latin America Telephone Technical Support and RepairAppendix a Obtaining Support for Your Product