HP 3900 manual Finding information, Windows, Macintosh, Troubleshooting

Page 5

Finding information

In addition to this reference guide, several documents are included with the HP printer.

English

Windows

Setup poster

The setup poster offers information about printer software and hardware setup and installation troubleshooting.

Onscreen user’s guide

See the onscreen user’s guide for information about printer features, printing, maintenance, and troubleshooting.

The user’s guide is available only if the printer software has been installed.

To view the Windows onscreen user’s guide, click Start, point to Programs, point to HP, point to

HP Deskjet 3900 Series, and then click User’s Guide.

Readme

The readme file provides information about known software compatibility issues with the Windows operating system.

To view the readme file, click Start, point to Programs, point to HP, point to

HP Deskjet 3900 Series, and then click Read Me.

Macintosh

Setup poster

The setup poster offers information about printer software and hardware setup and installation troubleshooting.

Onscreen user’s guide

An HTML browser is required to view the onscreen user’s guide. The user’s guide is designed to be viewed with Microsoft Internet Explorer 5.01 SP1 or later for optimal performance.

The user’s guide is available only if the printer software has been installed.

To view the Macintosh onscreen user’s guide, double-click the HP DJ 3900 Help icon on the desktop.

Readme

The readme file provides information about known software compatibility issues with the Macintosh operating system.

To view the readme file, double-click the HP DJ 3900 Readme icon on the desktop.

Troubleshooting

This reference guide contains troubleshooting information for printer installation, printer usage, and paper jams.

See “Troubleshooting” on page 6.

3

Image 5

Contents HP Deskjet Series HP worldwide support Acknowledgements EnglishWhat’s in this guide? HP Deskjet 3900 series printerFinding information TroubleshootingWindows MacintoshLinux Connecting to the printerPrinter operation Power button and lightPrint cartridges Following print cartridges can be used with the printerInstallation troubleshooting for Windows TroubleshootingList of printers after I click Print on the File menu Discussed in the onscreen user’s guidePossible causes Verify that these conditions have been met Printer is not printing after installationFile menu or in the Printers folder in Control Panel If the problem persists, look for the issue belowPrinter does not print To view the onscreen user’s guide Paper jamStill need help? Support process HP supportHP support by phone Phone support periodHP product Duration of limited warranty HP printer limited warranty statementPower consumption Print speed in FastDraft modePhysical specifications Power requirementsMedia size Media weights printer onlyEnglish Marcas registradas AvisoContenido de la guía Impresora HP Deskjet 3900 seriesPóster de configuración Solución de problemasCómo encontrar la información que necesita Windows MacintoshConexión a la impresora Cartuchos de impresión Funcionamiento de la impresoraBotón y luz de encendido Solución de problemas de instalación para Windows Solución de problemasPágina Imprime una vezIntroducir el CD El programa de instalación no se ejecuta automáticamente alCompruebe que se cumplen estas condiciones La impresora no imprime una vez instaladaCuestión Página Si persiste el problema, compruebe lo siguienteLa impresora no imprime Para ver la guía del usuario en pantalla Atasco de papel¿Sigue necesitando ayuda? Proceso de asistencia Asistencia de HPAsistencia telefónica de HP Presenta las siguientes característicasProducto HP Duración de la garantía limitada Declaración de garantía limitada de la impresora HPEspecificaciones del producto Pesos del papel sólo impresora Tamaño de los medios de impresiónEspañol Reconhecimentos PortuguêsQue você encontra neste guia? Impressora HP Deskjet 3900 seriesLocalizar informações Solução de problemasPôster de instalação Guia do usuário na telaConectar a impressora Cartuchos de impressão Operação da impressoraBotão e luz Ligar/Desligar Solução de problemas de instalação no Windows Solução de problemasDe papel Ainda precisa de Ajuda?Causas possíveis Verifique se estas condições foram atendidas Impressora não está imprimindo depois da instalaçãoProblema Página Se o problema persistir, procure-o na lista a seguirImpressora não imprime Para visualizar o guia do usuário na tela Congestionamento de papelAinda precisa de ajuda? Suporte HP Declaração de garantia limitada da impressora HP Especificações do produto Pesos da mídia apenas para a impressora Tamanho da mídiaPortuguês Hewlett-Packard company LED indicator statementRegulatory notices C9050-90021