HP Troubleshooting Printer Failure Messages for the 7525 Model

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The electrical contacts are four small rectangles of copper or gold-colored metal on the bottom of the ink cartridge.

	1		Electrical contacts

e.	Wipe only the contacts with a dry swab or lint-free cloth.

		CAUTION: Be careful to touch only the contacts, and do not smear any of the ink or other debris
		elsewhere on the cartridge.

f.	On the inside of the product, locate the contacts in the printhead. The contacts look like a set of four
	copper or gold-colored pins positioned to meet the contacts on the ink cartridge.

g.	Use a dry swab or lint-free cloth to wipe the contacts.
h.	Reinstall the ink cartridge.
i.	Close the access door, and check if the error message has gone away.
j.	If you still receive the error message, turn the product off, and then on again.

3.If your problem is still not resolved, try replacing cartridges. See Replace the cartridges for more information.

Click here to go online for more information.

SETUP cartridges

When you first set up the printer, you must install the cartridges that shipped in the box with the printer. These cartridges are labeled SETUP, and they calibrate your printer before the first print job. Failure to install the SETUP cartridges during the initial product setup causes an error.

If you installed a set of regular cartridges, remove them and install the SETUP cartridges to complete printer setup. After printer setup is complete, the printer can use regular cartridges.

WARNING! You must replace the orange caps on the regular cartridges you remove, or they will quickly dry out. Some ink will still evaporate, but less than if the cartridges are uncapped. You can use the orange caps from the SETUP cartridges if necessary.

If you still receive the error message, contact HP support for help.

Click here to go online for more information.

SETUP cartridges

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Contents HP Photosmart 7520 Series Page Contents Additional fax setup HP Photosmart 7520 Series Help Chapter HP Photosmart 7520 Series Help Printer parts Get to Know the HP PhotosmartFront view of the printer Top and rear views of the printerChapter Control panel featuresTips for getting to know the printer Chapter Get to Know the HP Photosmart How do I? Chapter How do I? Print photos from a memory card PrintLoad paper Print photo on full-size paperMemory cards and slots Load media Select Print MediaLoad 10 x 15 cm 4 x 6 inch paper a. Raise photo tray lid Load A4 or 8.5 x 11 inch paper a. Raise the photo tray Load envelopes Recommended papers for printing and copying Recommended papers for photo printingPrint tips Tips for print successChapter Print Scan to a computer, memory device, or email Copy and scanTo scan to a computer, memory device, or email Sided copy Copy text or mixed documentsTips for copy and scan success Touch Print SettingsChapter Copy and scan How to get started with ePrint Use Web ServicesPrint with HP ePrint Your printer is protectedTips for printing apps and using ePrint Tips for using Web ServicesUse HP Print Apps Visit the HP ePrintCenter websiteSend a fax FaxSend a standard fax To send a standard fax from the printer control panelSend a fax manually from a phone Send a standard fax from the computerTouch Black or Color WindowsSend a fax from memory Send a fax using monitor dialingTo send a fax manually from an extension phone Schedule a fax to send later Send a fax in Error Correction ModeReceive a fax To change the ECM setting from the control panelReceive a fax manually To receive a fax manuallyTo set Backup Fax Reception from the printer control panel Set up backup faxReprint received faxes from memory To reprint faxes in memory from the printer control panelSet the paper size for received faxes Forward faxes to another numberSet automatic reduction for incoming faxes Block unwanted fax numbersSet up speed-dial entries Set up and change speed-dial entries Change fax settingsDelete speed-dial entries Print a list of speed-dial entriesSet the answer mode Auto answer Configure the fax headerSet the number of rings before answering Set the dial type Change the answer ring pattern for distinctive ringSet the redial options Set the fax sound volume Fax and digital phone servicesSet the fax speed Use reports Fax over Internet ProtocolPrint fax confirmation reports Print fax error reportsPrint and view the fax log Print the details of the last fax transaction Clear the fax logPrint a Caller ID Report View the Call HistoryChapter 40 Fax Work with cartridges Clean cartridges automaticallyCheck the estimated ink levels Align printerReplace the cartridges Replace the cartridges Order ink supplies Cartridge warranty informationTips for working with ink Chapter Work with cartridges Connectivity WiFi Protected Setup WPSAdd the HP Photosmart to a network Wireless with a router infrastructure network Change from a USB connection to a wireless networkTo connect the product with the Wireless Setup Wizard To change from a USB connection to a wireless networkWireless Direct Change network settingsConnect a new printer Advanced printer management tools for networked printers Tips for setting up and using a networked printerTo open the embedded Web server About cookiesAdvanced printer management tools for networked printers Chapter Connectivity Clearing paper jam from the two-sided printing accessory Solve a problemTo clear a paper jam from the two-sided printing accessory Get more helpTo clear a paper jam from the automatic document feeder Clearing paper jam from the Automatic Document FeederSolve copy and scan problem Solve print problemClear carriage jam HP support by phone Solve networking problemPhone support period Placing a call After the phone support periodCheck cartridge access door Additional warranty options Cartridge supply upgradePrepare printer Printhead failureTo solve ink cartridge problem Ink cartridge problemTo clean cartridge contacts Printer failureSetup cartridges Older generation cartridges Technical information To disable the usage information functionCartridge chip information Specifications Copy specifications Print specificationsInk cartridge yield Scan specifications Environmental product stewardship programEco-Tips Material safety data sheetsPaper use PlasticsSet the Energy Save Mode Auto Power-OffPower consumption To enable or disable Auto Power-OffChapter Environmental product stewardship program EU battery directive Regulatory model identification number Regulatory noticesFCC statement Chapter Regulatory telecommunication notices Products with wireless LAN devicesFrance Chapter Technical information Regulatory wireless statements Exposure to radio frequency radiation Regulatory notices Chapter Technical information Set up faxing parallel phone systems Additional fax setupCountries/regions with a parallel-type phone system Select the correct fax setup for your home or office Back view of the printer Case a Separate fax line no voice calls receivedTo set up the printer with a separate fax line Case B Set up the printer with DSLTo set up the printer with DSL To set up the printer with a distinctive ring service Case D Fax with a distinctive ring service on the same lineCase E Shared voice/fax line To set up the printer with a shared voice/fax lineCase F Shared voice/fax line with voice mail To set up the printer with voice mailTo set up the printer with a computer dial-up modem Set up the printer with a computer dial-up modemSet up the printer with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modem To set up the printer with a computer DSL/ADSL modemTelephone wall jack Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Set up faxing parallel phone systems Chapter Set up faxing parallel phone systems To set up the printer with a computer DSL/ADSL modem Example of a parallel splitter Serial-type fax setup To test fax setup via the printer control panel Test fax setupChapter Additional fax setup Index Symbols/Numerics100

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