HP 4215v, 4255, 4215xi manual See print a self-test report on

Page 154

troubleshooting

chapter 13

problem

possible cause and solution

My HP Officejet does

• The HP Officejet may not be properly connected to a power

not power on

supply.

 

– Make sure the connection from the power outlet to the

 

HP Officejet is firmly connected. Plug the power cord into

 

a grounded power outlet, surge protector, or power

 

strip.and wait a few seconds for the HP Officejet to power

 

on

 

– If the HP Officejet is plugged in to a power strip, make

 

sure the strip is turned on.

 

– Test the power outlet to make sure it is working.

 

– If you plugged the HP Officejet into a switched outlet,

 

make sure the switch is on.

 

• The HP Officejet might not respond if you press the On button

 

too quickly. Press the On button once slowly.

 

• If the HP Officejet still does not turn on, it might have a

 

mechanical failure. Unplug the HP Officejet from the power

 

outlet and contact HP.

 

 

The HP Officejet does

First check to see whether the print cartridge is out of ink. To do this,

not print satisfactorily

see print a self-test report on page 80.

 

However, before you do this, check the print cartridge to make sure

 

you have properly removed its packaging. Being careful not to touch

 

the gold-colored contacts or ink nozzles, make sure you have gently

 

pulled the pink tab to remove the plastic tape.

 

If you determine that you need to replace a print cartridge see

 

replace the print cartridges on page 82.

 

 

I received a message

If either a paper jam or blocked carriage error message appears

on the front panel

in the front panel display there might be some packing material

display about a paper

inside the HP Officejet. Lift open the print-carriage access door to

jam or a blocked

expose the print cartridges and remove any packing material or

carriage

other items that do not belong there.

144

hp officejet 4200 series

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Contents Hp officejet 4200 series All-in-one User guide Page Hp officejet 4200 series All-in-one Safety information Information herein is subject to change without noticeContents Use the scan features Order supplies Hp officejet 4200 series support Troubleshooting information 137 Contents Get help Help DescriptionHelp Description Hp director software to do more with your hp officejet on Tip You can do more with your HP Officejet by usingHp officejet overview This section contains the following topicsFeature Purpose Hp officejet at a glanceLine port Rear cleanout doorFront panel overview USB portFeature PurposeFeature Menu overview Open the hp director for Windows users Select the Officejet 4200 SeriesOpen the hp director using Macintosh OS Open the hp director for Macintosh usersFeature purpose Open the hp photo and imaging director using Macintosh OS Feature purpose Hp officejet overview Open and close the hp officejet Load paper and load originalsOpen and close the paper tray Open the paper tray door Unfold the paper tray Lift the document feeder trayRecommended papers on Papers to avoid on Papers for printing and copyingRecommended papers Paper typesPaper sizes for printing Size group Specific sizePapers to avoid Following are the paper sizes available for printingLoad paper Load full-size papersLoad envelopes Load 4 by 6 inch 10 by 15 cm photo paper with tear off tabsLoad originals & paper Load other types of paper in the paper tray Load postcards, index, or Hagaki cardsPaper Tips Paper Front panel setting Paper type settings for copyingSet the paper type Set the paper size Paper size setting for copyingPaper size setting for receiving a fax Set the paper type for copyingAvoid jams Load originalsLoad originals & paper Overview Use the copy featuresUse the copy features from the front panel Press Copy repeatedly to scroll through the menu optionsChange default copy settings Increase copy speed or qualityCopy a two-page black-and-white document Press Start BlackMake multiple copies of the same original Copy a photo onto a full-sizePress Photo Fit to Press Start ColorCopy a legal-size document onto letter paper Copy a washed-out originalPress Start Color or Start Black Copy a document that has been faxed several timesPress ! to make the image more vivid Enhancements Text Photo Mixed NoneEnhance light areas of your copy Stop copyingScan an original on Use the scan featuresStop scanning on Scan an original To stop scanning, press Cancel on the front panelStop scanning Use the fax features Enable fax confirmation Send a faxSend a basic fax Send a color original or photo faxSend a fax using speed dials Press Redial/Pause Send a fax using redialSchedule a fax Last number dialed appears in the displayCancel a scheduled fax Send a fax from memorySend a fax manually from a telephone Send a fax using monitor dialingTo send a fax using monitor dialing from the front panel To send a fax manually from a connected phoneSet the answer mode To change the answer mode from the front panelSetting. See set the number of rings before This mode onlyAnswering machine Default setting if you have anDistinctive ringing service Fax Incoming callsReceive a fax Set the number of rings before answeringReceive a fax manually from a phone Receive a fax manually from the front panelPoll to receive a fax Make phone calls using the handset Answer incoming calls using the handsetUse the attached handset hp officejet 4250 series only Adjust the handset volume Receive faxes using the handsetSend faxes using the handset Set the fax headerEnter a phone number Enter textCharacter Print reports Available description symbolsGenerate reports automatically Generate reports manually Update speed-dial entries on Set up speed dialingDelete speed-dial entries on Create individual speed-dial entries Add group speed-dial entriesUpdate speed-dial entries Delete speed-dial entriesChange the fax resolution Change fax resolution and lighter/darker settings∀ or ! to scroll to the setting you want and press OK again Set new defaults Change lighter/darker settingHP Officejet uses the new default setting to send your fax Set fax options Set the date and timeSet the paper size for received faxes Adjust the ring volumeSet tone or pulse dialing Edit or cancel fax forwarding Adjust the phone line monitor volumeForward faxes to another number Change the answer ring pattern distinctive ringing Redial a busy or unanswered number automaticallySet automatic reduction for incoming faxes Press ! to select Redial or No Redial Press OKFax speed setting Use error correction modeSet the fax speed Use caller ID Block junk fax numbersTo add junk fax numbers Set backup fax receptionTo delete junk fax numbers Stop faxing Reprint the faxes in memorySet the country and language Fax Fax Print Macintosh users Make changes to the print settings, and click OKSet printing options Windows usersApplication attributes panel To change the print settings for the current print jobAttributes panel Summary panelStop a print job Output options panel OS Paper type/quality panelOrder print cartridges Order suppliesOrder media Order other suppliesCountry/region Number for ordering Clean the glass Maintain your hp officejetClean the white strip Check the ink levels Clean the exteriorWork with print cartridges Windows usersPrint a self-test report Press SetupMacintosh users Maintain your hp officejet Replace the print cartridges Handle the print cartridgesPrint carriage moves into view Maintain your hp officejet Maintain your hp officejet Use a photo print cartridge Use the print cartridge protectorAlign the print cartridges To align the print cartridges from the front panelTo align the print cartridges from the hp director Clean the print cartridges Clean the print cartridge contactsReplace the telephone cord Factory default settings are restored Restore factory defaultsSet the scroll speed Set the prompt delay time Set the language and country/regionSelf-maintenance sounds Get support and other information from the Internet Hp officejet 4200 series supportHp customer support Call in North America during warranty Call elsewhere in the worldHp officejet 4200 series support Call in Australia post-warranty Prepare your hp officejet for shipmentHp officejet support Hp officejet support Warranty service Warranty informationDuration of limited warranty Warranty upgradesHewlett-packard limited global warranty statement Returning your hp officejet for serviceExtent of limited warranty Limitations of liability Limitations of warrantyLocal law 102 Technical information Paper specificationsPaper-tray capacities Automatic document feeder paper capacity Paper sizesScan specifications Fax specificationsPrint margin specifications Environmental specifications Physical specificationsPower specifications Environmental product stewardship programPaper use Material safety data sheetsEnergy consumption PlasticsRecycling program Hp inkjet supplies recycling programRegulatory notices Regulatory model identification numberFCC statement 110111 Geräuschemission Declaration of conformity European Union113 Declaration of conformity EMC115 116 Fax setup Faxing from a DSL line How to tell if the following instructions apply to you Faxing with a PBX phone system or an Isdn lineVenezuela How to choose the right fax setup for your officeSingapore Spain Taiwan Thailand VietnamSelect your fax setup case from this table Yes, I have a voice mail serviceVoice calls, PC modem, and answering machine Voice calls and PC modemModem Voice mailCase a separate fax line no voice calls received How your hp officejet will answer fax calls124 Hp officejet 4210 series with no handset How to answer fax calls automaticallyCase C shared voice/fax line Set Rings to Answer toHp officejet 4250 series with handset How to answer fax calls manuallyHow your hp officejet will answer fax calls 127 Case E shared voice/fax line with PC modem 129 Case F shared voice/fax line with answering machine 131 132 How to answer fax calls manually Case H shared voice/fax line with voice mailCase I shared voice/fax line with PC modem and voice mail 135 136 Installation troubleshooting Troubleshooting informationSoftware and hardware installation troubleshooting Software installation troubleshooting Problem Possible cause and solutionTo check the installation on a PC, verify the following DriveIcons are missing in the HP Director on Hp image zone, the software has been properly installed To uninstall from a Windows computerSome of the icons Double-click the ApplicationsHP All-in-One Software folder To uninstall from a Macintosh computerThen Fax Setup Wizard Start menuHardware installation troubleshooting DevicePrint cartridges on See print a self-test report on Computer Additional installation troubleshooting helpMy USB cable is not You can also find more information on the HP website atFax setup troubleshooting Two types of cords shown belowPhone company to report the noise problem on your line Problems. Check the sound quality of the telephone line bySee use error correction mode on page 65. Also contact your Modem to e-mail or access the InternetManually from a phone on Changing this setting, see change the answer ring patternDistinctive ringing on From a telephone on Fax using monitor dialing on page 43 or send a fax manuallyInformation, see create individual speed-dial entries on Operational troubleshooting Index Numerics125 148124 134111 139112 141133 Page Q5600-90113
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4215xi, 4215, 4215v, 4255 specifications

The HP 4255, 4215, and 4215xi are part of Hewlett-Packard's renowned line of multifunction printers (MFP) that cater to a variety of business needs. Designed for productivity, these models combine printing, scanning, copying, and faxing functions, making them ideal for small to medium-sized offices.

The HP 4255 is known for its high-speed printing capabilities, reaching up to 50 pages per minute, making it suitable for environments with high print volumes. This model features automatic duplex printing, which allows users to print on both sides of the paper, saving both time and resources. With a monthly duty cycle of up to 150,000 pages, it is built to handle heavy workloads. The 4255 includes a large input tray that can accommodate up to 4,700 sheets, reducing the frequency of paper reloading.

On the other hand, the HP 4215 and 4215xi offer similar functionalities but cater to a somewhat different market segment. The 4215 series provides solid performance with print speeds of up to 35 pages per minute. While it is slightly slower than the 4255, it still delivers excellent quality prints with a maximum resolution of 1200 x 1200 dpi. The 4215xi adds enhanced features such as an intuitive color touchscreen display, which simplifies navigation and operation for users of all skill levels.

These printers utilize HP’s innovative Print Contract Technology, which optimizes print quality and device efficiency. Their Smart Duplexing feature further enhances paper savings by automatically detecting when double-sided printing is more efficient. The devices are designed with a user-friendly interface, enabling quick access to all functions.

Connectivity options are abundant across these models, including USB, Ethernet, and wireless capabilities. This ensures that users can print directly from their computers, tablets, or smartphones, promoting a seamless workflow.

In terms of energy efficiency, all three models are ENERGY STAR certified. They incorporate features that minimize power consumption during idle periods and utilize HP's Instant-on Technology, which allows for fast warm-up times, saving both energy and time.

In conclusion, the HP 4255, 4215, and 4215xi printers exemplify reliability and efficiency in the MFP market. Their advanced features, high-speed printing capabilities, and exceptional multifunctionality make them valuable assets for any business looking to enhance productivity and streamline printing operations.
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