HP 4215v, 4255, 4215xi manual Hardware installation troubleshooting, Device

Page 152

troubleshooting

chapter 13

hardware installation troubleshooting

Use this section to solve any problems you might encounter while installing the HP Officejet hardware.

problem

possible cause and solution

I received a message

This might mean the front panel cover is not attached, or it is

on the front panel

attached incorrectly. Make sure that you attach the cover as

display to attach the

described below and that it is firmly in place.

front panel cover

1 Insert the front-panel cover tabs into the slots on the top of the

 

 

device.

2Snap the front-panel cover down firmly on both front corners. Make sure it is even with the device.

3Make sure all the buttons can move freely.

142

hp officejet 4200 series

Page 151 Page 153
Image 152
Page 151 Page 153
Contents Hp officejet 4200 series All-in-one User guide Page Hp officejet 4200 series All-in-one Safety information Information herein is subject to change without noticeContents Use the scan features Order supplies Hp officejet 4200 series support Troubleshooting information 137 Contents Get help Help DescriptionHelp Description Tip You can do more with your HP Officejet by using Hp officejet overviewHp director software to do more with your hp officejet on This section contains the following topicsFeature Purpose Hp officejet at a glanceRear cleanout door Front panel overviewLine port USB portFeature PurposeFeature Menu overview Open the hp director for Windows users Select the Officejet 4200 SeriesOpen the hp director using Macintosh OS Open the hp director for Macintosh usersFeature purpose Open the hp photo and imaging director using Macintosh OS Feature purpose Hp officejet overview Open and close the paper tray Load paper and load originalsOpen and close the hp officejet Open the paper tray door Unfold the paper tray Lift the document feeder trayPapers for printing and copying Recommended papersRecommended papers on Papers to avoid on Paper typesSize group Specific size Papers to avoidPaper sizes for printing Following are the paper sizes available for printingLoad paper Load full-size papersLoad envelopes Load 4 by 6 inch 10 by 15 cm photo paper with tear off tabsLoad originals & paper Paper Tips Load postcards, index, or Hagaki cardsLoad other types of paper in the paper tray Set the paper type Paper type settings for copyingPaper Front panel setting Paper size setting for copying Paper size setting for receiving a faxSet the paper size Set the paper type for copyingAvoid jams Load originalsLoad originals & paper Use the copy features Use the copy features from the front panelOverview Press Copy repeatedly to scroll through the menu optionsChange default copy settings Increase copy speed or qualityCopy a two-page black-and-white document Press Start BlackMake multiple copies of the same original Copy a photo onto a full-sizePress Photo Fit to Press Start ColorCopy a legal-size document onto letter paper Copy a washed-out originalCopy a document that has been faxed several times Press ! to make the image more vividPress Start Color or Start Black Enhancements Text Photo Mixed NoneEnhance light areas of your copy Stop copyingStop scanning on Use the scan featuresScan an original on Stop scanning To stop scanning, press Cancel on the front panelScan an original Use the fax features Enable fax confirmation Send a faxSend a basic fax Send a color original or photo faxSend a fax using speed dials Send a fax using redial Schedule a faxPress Redial/Pause Last number dialed appears in the displayCancel a scheduled fax Send a fax from memorySend a fax using monitor dialing To send a fax using monitor dialing from the front panelSend a fax manually from a telephone To send a fax manually from a connected phoneSet the answer mode To change the answer mode from the front panelSetting. See set the number of rings before This mode onlyDefault setting if you have an Distinctive ringing service FaxAnswering machine Incoming callsReceive a fax Set the number of rings before answeringReceive a fax manually from a phone Receive a fax manually from the front panelPoll to receive a fax Use the attached handset hp officejet 4250 series only Answer incoming calls using the handsetMake phone calls using the handset Receive faxes using the handset Send faxes using the handsetAdjust the handset volume Set the fax headerCharacter Enter textEnter a phone number Generate reports automatically Available description symbolsPrint reports Generate reports manually Delete speed-dial entries on Set up speed dialingUpdate speed-dial entries on Create individual speed-dial entries Add group speed-dial entriesUpdate speed-dial entries Delete speed-dial entries∀ or ! to scroll to the setting you want and press OK again Change fax resolution and lighter/darker settingsChange the fax resolution HP Officejet uses the new default setting to send your fax Change lighter/darker settingSet new defaults Set fax options Set the date and timeSet tone or pulse dialing Adjust the ring volumeSet the paper size for received faxes Forward faxes to another number Adjust the phone line monitor volumeEdit or cancel fax forwarding Change the answer ring pattern distinctive ringing Redial a busy or unanswered number automaticallySet automatic reduction for incoming faxes Press ! to select Redial or No Redial Press OKSet the fax speed Use error correction modeFax speed setting Use caller ID Block junk fax numbersTo delete junk fax numbers Set backup fax receptionTo add junk fax numbers Set the country and language Reprint the faxes in memoryStop faxing Fax Fax Print Make changes to the print settings, and click OK Set printing optionsMacintosh users Windows usersTo change the print settings for the current print job Attributes panelApplication attributes panel Summary panelStop a print job Output options panel OS Paper type/quality panelOrder supplies Order mediaOrder print cartridges Order other suppliesCountry/region Number for ordering Clean the glass Maintain your hp officejetClean the white strip Clean the exterior Work with print cartridgesCheck the ink levels Windows usersMacintosh users Press SetupPrint a self-test report Maintain your hp officejet Print carriage moves into view Handle the print cartridgesReplace the print cartridges Maintain your hp officejet Maintain your hp officejet Use a photo print cartridge Use the print cartridge protectorAlign the print cartridges To align the print cartridges from the front panelTo align the print cartridges from the hp director Clean the print cartridges Clean the print cartridge contactsReplace the telephone cord Set the scroll speed Restore factory defaultsFactory default settings are restored Set the prompt delay time Set the language and country/regionSelf-maintenance sounds Hp customer support Hp officejet 4200 series supportGet support and other information from the Internet Call in North America during warranty Call elsewhere in the worldHp officejet 4200 series support Call in Australia post-warranty Prepare your hp officejet for shipmentHp officejet support Hp officejet support Warranty information Duration of limited warrantyWarranty service Warranty upgradesExtent of limited warranty Returning your hp officejet for serviceHewlett-packard limited global warranty statement Local law Limitations of warrantyLimitations of liability 102 Paper-tray capacities Paper specificationsTechnical information Automatic document feeder paper capacity Paper sizesPrint margin specifications Fax specificationsScan specifications Physical specifications Power specificationsEnvironmental specifications Environmental product stewardship programMaterial safety data sheets Energy consumptionPaper use PlasticsRecycling program Hp inkjet supplies recycling programRegulatory notices Regulatory model identification numberFCC statement 110111 Geräuschemission Declaration of conformity European Union113 Declaration of conformity EMC115 116 Fax setup Faxing from a DSL line How to tell if the following instructions apply to you Faxing with a PBX phone system or an Isdn lineHow to choose the right fax setup for your office Singapore Spain Taiwan ThailandVenezuela VietnamSelect your fax setup case from this table Yes, I have a voice mail serviceVoice calls and PC modem ModemVoice calls, PC modem, and answering machine Voice mailCase a separate fax line no voice calls received How your hp officejet will answer fax calls124 How to answer fax calls automatically Case C shared voice/fax lineHp officejet 4210 series with no handset Set Rings to Answer toHow your hp officejet will answer fax calls How to answer fax calls manuallyHp officejet 4250 series with handset 127 Case E shared voice/fax line with PC modem 129 Case F shared voice/fax line with answering machine 131 132 How to answer fax calls manually Case H shared voice/fax line with voice mailCase I shared voice/fax line with PC modem and voice mail 135 136 Software and hardware installation troubleshooting Troubleshooting informationInstallation troubleshooting Problem Possible cause and solution To check the installation on a PC, verify the followingSoftware installation troubleshooting DriveIcons are missing in the HP Director on Some of the icons To uninstall from a Windows computerHp image zone, the software has been properly installed To uninstall from a Macintosh computer Then Fax Setup WizardDouble-click the ApplicationsHP All-in-One Software folder Start menuHardware installation troubleshooting DevicePrint cartridges on See print a self-test report on Additional installation troubleshooting help My USB cable is notComputer You can also find more information on the HP website atFax setup troubleshooting Two types of cords shown belowProblems. Check the sound quality of the telephone line by See use error correction mode on page 65. Also contact yourPhone company to report the noise problem on your line Modem to e-mail or access the InternetDistinctive ringing on Changing this setting, see change the answer ring patternManually from a phone on Information, see create individual speed-dial entries on Fax using monitor dialing on page 43 or send a fax manuallyFrom a telephone on Operational troubleshooting Index Numerics148 124125 134139 112111 141133 Page Q5600-90113
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4215xi, 4215, 4215v, 4255 specifications

The HP 4255, 4215, and 4215xi are part of Hewlett-Packard's renowned line of multifunction printers (MFP) that cater to a variety of business needs. Designed for productivity, these models combine printing, scanning, copying, and faxing functions, making them ideal for small to medium-sized offices.

The HP 4255 is known for its high-speed printing capabilities, reaching up to 50 pages per minute, making it suitable for environments with high print volumes. This model features automatic duplex printing, which allows users to print on both sides of the paper, saving both time and resources. With a monthly duty cycle of up to 150,000 pages, it is built to handle heavy workloads. The 4255 includes a large input tray that can accommodate up to 4,700 sheets, reducing the frequency of paper reloading.

On the other hand, the HP 4215 and 4215xi offer similar functionalities but cater to a somewhat different market segment. The 4215 series provides solid performance with print speeds of up to 35 pages per minute. While it is slightly slower than the 4255, it still delivers excellent quality prints with a maximum resolution of 1200 x 1200 dpi. The 4215xi adds enhanced features such as an intuitive color touchscreen display, which simplifies navigation and operation for users of all skill levels.

These printers utilize HP’s innovative Print Contract Technology, which optimizes print quality and device efficiency. Their Smart Duplexing feature further enhances paper savings by automatically detecting when double-sided printing is more efficient. The devices are designed with a user-friendly interface, enabling quick access to all functions.

Connectivity options are abundant across these models, including USB, Ethernet, and wireless capabilities. This ensures that users can print directly from their computers, tablets, or smartphones, promoting a seamless workflow.

In terms of energy efficiency, all three models are ENERGY STAR certified. They incorporate features that minimize power consumption during idle periods and utilize HP's Instant-on Technology, which allows for fast warm-up times, saving both energy and time.

In conclusion, the HP 4255, 4215, and 4215xi printers exemplify reliability and efficiency in the MFP market. Their advanced features, high-speed printing capabilities, and exceptional multifunctionality make them valuable assets for any business looking to enhance productivity and streamline printing operations.
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